Cleanily Reviews

Name: Cleanily
Address: Cale Cross House 156 Pilgrim Street, Newcastle
Rating: 4.73

4.7 Rating 66 Reviews

95 %

of reviewers recommend Cleanily

Company Reviews

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Metrics

4.7

Based on 66 reviews


Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0808 281 2728

Email:

edward@cleanily.com

Location:

Cale Cross House 156 Pilgrim Street
Newcastle
NE1 6SU

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Cleanily 5 star review on 31st October 2017

Paula Atkinson

Cleanily 5 star review on 18th November 2016

Steve

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unreliable - I've had 3 different cleaners in about 3 weeks! The cleans I have had were a very poor standard of clean. Ed was helpful, but now I can't even get through... have they closed down!? Take my advice, don't waste your time!”

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Posted 4 years ago

“Just had my first (and last) Cleanily. Bitterly disappointed after the excellent reviews. Assume must be different in this region (York) than elsewhere. Two cleaners came to do a thorough spring clean. They were pleasant and did a decent job in the bathroom, but the rest of the house does not look like a cleaner has been. There was muddy paw marks all over the floor, cobwebs, dust and dirt. I got them in because I had been unwell so House needed a thorough clean, hoping it would avoid stress. Instead more stressed & having to clean house myself anyway! Was planning regular cleans but certainly won’t get them now.”

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Posted 5 years ago

Hi, obviously I'm sorry you weren't happy with the clean, but feel I should add a little context to this review. We agreed to undertake a 4 hour one-off clean (unseen). We usually only undertake one-off cleans for existing customers, as the amount of time required varies enormously, and sometimes, what is achievable within a set number of hours is also misunderstood. As you stated, given the considerable size and condition of the property, only a certain number of areas could be tackled in the available time. Obviously, having subsequently understood the scale of the job, we could have happily come back to finish.

Posted 4 years ago

“Excellent first clean. House smelled clean when I got back in and it was obvious that a thorough job had been done!! Thank you”

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Posted 6 years ago

“Came on time and did a very efficient job...everything looked lovely when they left.”

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Posted 7 years ago

“Good quality service and friendly approach from Cleanily is why I would definitely recommend them and already have.”

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Posted 7 years ago

Cleanily is rated 4.7 based on 66 reviews