Clicks Reviews

2.0 Rating 152 Reviews
25 %
of reviewers recommend Clicks
2.0
Based on 152 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 37%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Avg Email Response Time
-1 hours
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Clicks 1 star review on 19th April 2024
Anonymous
Clicks 5 star review on 17th May 2022
Anonymous
Clicks 2 star review on 11th May 2022
Natasha
Clicks 2 star review on 11th May 2022
Natasha
Clicks 1 star review on 9th April 2022
Hud Aquil Mtshali
Clicks 1 star review on 9th April 2022
Hud Aquil Mtshali
Clicks 1 star review on 5th January 2022
Monique
7
Anonymous
Anonymous  // 01/01/2019
1
Unverified Reviewer
I received my order very late, it was a mess, cleaning chemicals were packed in one box with my baby’s food . Worst part I had to call the store because I didn’t receive the SMS with the OTP . I’m so disappointed, after all these years of being a customer 🚮
Clicks 1 star review on 19th April 2024
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Posted 5 days ago
5
Verified Reviewer
My online order came in two days and I got what I ordered.
Clicks 5 star review on 17th May 2022
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Posted 1 year ago
2
Natasha
I bought the water purifier jug from you and which you still sell but now you have discontinued the filters and I'm stuck with a useless jug that can no longer filter.
Clicks 2 star review on 11th May 2022 Clicks 2 star review on 11th May 2022
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Posted 1 year ago
1
Hud Aquil Mtshali
I’m writing this review with great disappointment I was recently employed with the company till I lost my job on the 15th of December 2021, later the week I can in to sign and sign off my provident fund form and got my service certificate which stated an amount I was expected to get from the provident fund claim I waited for a few week so I can get my pay so I can be able to restart my life and go further my education but 2 months passed when I called in my previous manager to inquire about the issue she referred me to the provident fund division with is a independent company when I called in with the company they told me I had to wait for 6-8week which passed without me getting my payout I made several calls to check in when I’ll get the payout but there was always excuses and what not. Only later last week I got paid but to my surprise I only got R8000 from the R61 000 of which was stated on my service certificate I tried calling in with clicks HR but they never pick up or when they do pick up they tell me that I should wait they’ll transfer me to the relevant department then they placed me on hold for 30mins!! And the call was never picked up till I hung up out of frastration. I really need the money for my tuition and help my family out the pay out I got didn’t even meet not even one of the things I thought I’d do…
Clicks 1 star review on 9th April 2022 Clicks 1 star review on 9th April 2022
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Posted 2 years ago
1
Monique
Ordered an airfryer of r2000 which was not delivered, instead I got a small box handed to me from the couriers. Seriously? Anyone with a sane mind would know that no airfryer would fit in such a small box. Have been in contact with them 4times emailed numerous times still with no concrete resolution. Their turnaround time to respond to queries is pathetic.
Clicks 1 star review on 5th January 2022
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Posted 2 years ago
1
Carol
I really fail to understand how can they make a competition, especially the one that you have to win a car but apparently in order to enter to win you need to fuel up at engin. So my question is what's the purpose of this competition if only people with cars can enter? For those who dont have cars can't win? I mean people who have cars why do they need another car. Clicks should give everyone a chance, there's people out here who dont have cars but really need cars... but I suggest that this competition is for those who already have cars. This is ridiculous.
Clicks 1 star review on 15th December 2021
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Posted 2 years ago
1
Mariska
The boxes is damage and the products is not in the gift box And it take super long
Clicks 1 star review on 12th December 2021 Clicks 1 star review on 12th December 2021 Clicks 1 star review on 12th December 2021
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Posted 2 years ago
1
Amanda
i ordered online and never got my good they were given to the wrong person in my complex the driver did not bother to call me and tell me he was lost i’m so disgusted with clicks shem dis-chem has never lost my good!! clicks needs to do better will be deleting the app today
Clicks 1 star review on 25th August 2021
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Posted 2 years ago
1
Mbuso Sithole
I placed and paid for the order online on the 25th of July 2020, but haven't received it up to date. Today marks 1 month 5 days since I placed that order. I have sent tons of emails with no assistance.
Clicks 1 star review on 31st August 2020
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Posted 3 years ago
1
Mbuso Sithole
I placed and paid for the order online on the 25th of July 2020, but haven't received it up to date. Today marks 1 month 5 days since I placed that order. I have sent tons of emails with no assistance.
Clicks 1 star review on 31st August 2020
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Posted 3 years ago
Clicks is rated 2.0 based on 152 reviews