Clicks Reviews

Name: Clicks
Rating: 1.99

2.0 Rating 151 Reviews

25 %

of reviewers recommend Clicks

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Metrics

2.0

Based on 151 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Avg Email Response Time	-1 hours

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing services 🔥”

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Posted 3 weeks ago

“I did an online order and upon delivery the couriers could not get intouch with the person who was supposed to recieve the parcel.After a few attempts to deliver the couriers sent the package back to Clicks SA.I was given three options to choose and upon chooosing re-order a Clicks consultant helped me to re-order and i am glad to say my order was delivered the next day to the delivery address,i am impressed with Clicks online service and i will use it again and again”

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Posted 4 weeks ago

“Hi thank you for the best service I received from Clicks West gate today. I was assisted by by Zandile Mopedi the lady greeted me with a warm smile and gave me an excellent service. My situation was a little tricky but when I explained to her she understood and did not hesitate she picked up a phone and started to make calls to Kwena clicks because that's were I bought the insulin for this month so she couldnt load the new script on the system then she called my medical aid and they made her to hold for a while she was very patient with them and she kept on checking on me and assuring that she will help me. I must not worry. I was so stress cause I was not sure if I will get the insulin. She's very good with people. She resolve my issue and she showed confident in what she does and willing to take any challenge coming her way.She is very professional and flexible. I must say my needs were met. I had a great experience.Best service ever thank you👏👏👏”

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Posted 3 months ago

“I requested medication for delivery using my Clicks mobile app. The assistant from Clicks Southgate, Esther was extremely efficient, helpful and diligent throughout the whole process. I was unable to collect the medication in person and Clicks made everything easier for me. Thanks to Philip as well, the gentleman who delivered my medication. Well done Clicks, Southgate, your staff are great. Please acknowledge them via this review :)”

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Posted 3 months ago

“Clicks Northcliff Corner. Johannesburg. Thank you to the fabulous Miss Johanna Chauke who helped this gogo do almost all the Christmas shopping in half an hour! She helped me understand the purple sticker 2 for 3 promotion and helped me choose the best options. I will call her my Retail Consultant! Great choices for gifting and massive savings on the total spend. Thanks Johanna and also Alina who advised me on skincare product specials & Lesego at the cash register.”

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Posted 4 months ago

“I've had a huge problem with my Clicks rewards card as I did not receive my rewarding points for many years. I went to a Clicks branch to complain. I was told that an unknown person claimed my rewards every second month and that I was not the only person linked to that club card. The person helping me issued me with another Clicks club card. However, two months later another person once again shared that club card with me and I have lost my awards. I was extremely unhappy as I spent between R3000 an R5000 monthly at Clicks. I went to Clicks in Sasolburg which is situated in the Sasolburg Boulevard Shopping Centre. I was pleasantly surprise with the help and assistance that I received from Boris. Boris issued me with a new Clicks club card number. He also rewarded me with my last transactions that wasn't claimed yet. Everytime that I entered Clicks, he followed up to ensure that I was still the only person linked to this card number and that my awards are also being linked to the card. He also cancelled all the previous award cards that was linked to my name at the pharmaceutical devision. Boris was so helpful in my journey of frustration during which I did not receive my rewards. Yesterday he checked again to ensure that I am still the only person using that specific card number. He then issued my new Clicks club card and I will be able to use my awards on the 24th of this month. Boris communicated the process and my concerns to the manager and she is also aware of my problem. They supported me in this process. Yesterday, I also forgot my bank card in the store. Boris gave me a call to inform me. I am really excited about the service that I have received from Boris. He was also the reason that I have moved my chronic medicine prescription from another pharmacy to Clicks. Boris is the reason why I am now a very happy customer of Clicks. Boris has demonstrated an extraordinary quality of service to me. His infectious enthusiasm and abilty to maintain a positive attitude even on the face of my challenges expire me to motivate my friends and family to use Clicks as their preferred company for their shopping in future. I want to thank Boris for his consistent excellent service.”

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Posted 5 months ago

“I am greatly happy with Thapelo Sehlabela service at Nigel branch Angelo Mall. He will always give advice on the product im looking for. My 3 children really loves him because his friendly and always smiles and have a conversation with them. When the product is not on the shelve he will go to the back to check if it there if not he will let me know when it will be available. Keep up with your great job Thapelo Sehlabela 👌”

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Posted 5 months ago

“Lerato pharmacist assistant helped me today at Chicks Waverley . I am impressed with her professionalism. A true gem!”

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Posted 6 months ago

“I ordered on 3rd and my parcel was delivered on the 5th.It was click and collect.”

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Posted 6 months ago

“I would like to thank the beauty consultant that works at the Cresta Mall branch. She knows her products and showed me which products are buy 3 but pay for 2 She then chose the perfect lipcolour i was looking for, found one mmediately amongs many cosmetic brands. Thank you Tanitlle konkt”

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Posted 7 months ago

“I would love to give Shirley and Phumi from Clicks Sandton the biggest hugs for the wonderful service I received on Saturday (02.09.2023) they both explained the procedure of getting a glam look and honestly just loved how friendly and warm they were. Keep up the amazing work ladies. Happy client and will highly recommend Clicks Sandton because of them. Regards Tk.”

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Posted 7 months ago

“I received the best customer service from Rachel Hlambephi at Chatsworth clicks. She is so patient and caring, beautiful smile all the time, she make sure you leave the store satisfy with all your needs. Generosity was a person that will be Rachel please keep her. She is a star. We need more people like her as customers and this contribute greatly towards the business.”

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Posted 9 months ago

“Good day I would like give thanks to a guy called Themba that works at klipfontein clicks for helping me choose the your clicks brand tissue and for guaranteeing me that indeed it is soft Toddles to you Themba🙌🙌 and thanks for the beautiful service Regards T”

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Posted 10 months ago

“Showan from Medicross Tokai went the extra mile for me today. He sorted out an issue that was highly important to get my sons medication. He is absolutely valuable to clicks medicross as an employee. Clicks constantia was so impressed with his service over the phone. I would like to make Clicks medicross aware of his dedication to the company. Many thanks Samantha lotter 0795269574”

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Posted 10 months ago

“I am a happy customer. Did my order on Wednesday evening & today it's Friday, it has been delivered. Nothing was short or broken, the service was good. Even the courier guys did a good job. I will definitely be ordering from clicks delivery again 🙂🙂”

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Posted 11 months ago

“Excellent customer service Salome Julius at Clicks Bellville sanbel. Shes always very friendly, patient and helpful in helping me find what im looking for. You're really good at focusing on what customers need and require. You have a real instinct to understand our customers. Excellent service Salome !!!”

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Posted 1 year ago

“Good day I just want to put thumbs up for Lucky Sebe at Clicks Water gate Mitchells Plain, he was helpful and calm when he attended to my problem. I normally shop at Clicks Promenade but with the services that he gave me today I will surely shop at Clicks Water gate again and again thank you very much. Gaironesa Rahman”

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Posted 1 year ago

“I placed an order on the 6th of August, it was a Saturday and on the 10th I received an email saying they tried delivering but they couldn’t get in contact with me. I later realised that I typed in my number incorrectly. So I called them the next day and the issue was resolved. I received a call from the courier company and he told me that my order would be delivered the next day and it was. I received my order today and it’s the 12th of August. I honestly wasn’t expecting to receive it so fast cos I stay in Limpopo. Thank you Clicks.”

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Posted 1 year ago

“I am situated in Pretoria. I ordered online 2 days ago. My order was delivered 5 minutes ago. Thank you Clicks online services. Your service is excellent.”

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Posted 1 year ago

“My online order came in two days and I got what I ordered.”

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Posted 1 year ago

Clicks is rated 2.0 based on 151 reviews