“Hey, I’ve been meaning to share some feedback with you (so sorry this wasn’t sooner, but your email was a nice reminder). This was my first experience shopping with you and receiving my package was an absolute treat. It was gorgeously wrapped with a handwritten note, a real personal and positive touch. The first time receiving a parcel from a brand who have payed this much attention to detail and made receiving a parcel an experience. It shows that you’re grateful for the support. I wish you all the best and continue to spread kindness. I’m a small business myself (@abzheywoodartist) and you have inspired me too. Thank you, Abz”
