“Avoid.
Thought I’d give the free trial a go, where you pay the delivery.
2 weeks later, without warning, a payment of £58 goes out of my PayPal
Saying it’s a Pre authorised payment
I did not come across anything that said to pre approve the payment.”
“Scam !!!! I would give zero stars but unfortunately I cant. Paid postage for free sample that never arrived to find out they took additional £58 through Paypal. Apparently I have signed up for it as preapproved payment - obviously I havent. Scam!! and robbing company.”
“I bought a sample pack 3/4 months ago (which did nothing) and then found out today I was being charged £60 for a subscription I was apparently signed up for back then. They have refused me a refund as well”
“After pretty much revealing all of my troubles in their questionnaire, seems like the ingredients selected were quite right. Will probably stay with them for a couple of months to see how that works longer term.”
“Master scanners. People who work for this company should be ashamed of themselves . I subscribed for a sample pack, then a week later a £59 charge appears on my account for something I never agreed to. Don't make the same mistake!”
“SCAM!! I paid postage for free sample then 3 weeks later was charged £56 for months supply of useless pills I didnt want. The worse thing is THEY DONT EVEN WORK! I felt lethargic after taking these and in a low mood. SCAMMERS!”
“SCAM-AVOID-like others on here- paid postage for free sample then month after charged £55 on credit card I used. It is also USELESS- does nothing. Useless pills- felt lethargic after taking these and in a low mood. Scammers.”
“Paid for postage for 'free' sample then month after was charged £59 for months supplyof pills THAT DO NOT WORK. Be sure to cancel recurring payments on your bank card or you be scammed like I was. If anything I was lethargic after taking these and in a low mood. AVOID.”
“They provide free samples to their customers before going for a subscription of the nootropic package and this is something I really appreciate as a customer who wants to test their product before subscribing.”
“Their nootropic package is working perfectly fine for me. At first I was not confident their product will be effective, sure. It’s been mild thus far but that’s exactly what I need.”
“I am a manager and have to work quite a bit. Been feeling super stressed for a long time now and the personalised sachets do seem to help. Let’s see what the second month delivers.”
“Around 6-7 weeks ago I was facing focus problems and always used to face fatigue whenever focused for too long but after consuming their 4 capsules including the guarana extract daily I feel much more focused and it also helped in reducing fatigue.”
“On the 24th of July I had signed up for a trial with Cogniora just to see that their product is nothing special. 3 months after that and no further communication I have just been charged £54.45, I then proceeded to contact the team just for them to call me a liar and tell me that they will not refund me. Times are hard right now especially if your self employed and this company does not give a damn. I do not want your product. Give me my money back!”
“Signed up for the free trial, got charged over £50 2 weeks later & now it's been almost 3 weeks & my delivery hasn't arrived. I contacted customer service to ask for a refund as it had been longer than the 10 business days & they so far will not help. Disgusting company.”
“Signed up to free trial, no email or notification about trial changing and they've charged me £50+ for a box I don't want. Now having to raise as a dispute with my bank as this unexpected charge is a huge issue for me”
