Collide Records Reviews

5.0 Rating 1,046 Reviews
99 %
of reviewers recommend Collide Records
5.0
Based on 1,046 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Collide Records Reviews

About Collide Records:

Collide Records is an online music store featuring CDs and vinyl records.

Visit Website

Phone:

800-858-3076

Email:

sales@colliderecords.com

Write Your review

Tell us how Collide Records made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Fair price and as advertised
Helpful Report
Posted 6 months ago
Thanks Samuel! We really appreciate you taking the time to rate us. We're delighted that you feel Collide Records offers a fair price and is as advertised. Thank you!
Posted 5 months ago
Very quick, courteous service. I will buy again & recommend. Thank you for giving great customer service, hard to find in this world.
Helpful Report
Posted 7 months ago
Thank you, Carol! . We are honored that you will buy again and recommend us - we really appreciate your feedback!
Posted 6 months ago
great service, with quick delivery.
Helpful Report
Posted 8 months ago
Thanks Jewelz! "Hope" you are enjoying the CD:)
Posted 6 months ago
Was very good condition. Pleasant surprise that the man who owns/manages the company personally signed a card.
Helpful Report
Posted 9 months ago
Thanks Josiah! We always love when someone recognizes the little things when it comes to customer service.
Posted 6 months ago
Outer cardboard packing was ripped open (not Collide Records fault) which slightly bent the Vinyl sleeves corners. Vinyl itself on one side loops starting track on outer edge when needle placed, which seems like a manufactured flaw, but offsetting the needle solves this. Over satisfied with Collide Records.
Helpful Report
Posted 1 year ago
I received confirmation of my purchase right away and shortly after I received tracking information. The vinyl album I ordered arrived in a very timely matter and in great condition. Thank you Collide Records!
Helpful Report
Posted 2 years ago
I didn't like the method used to track my package. Overall very good customer service!
Helpful Report
Posted 3 years ago
Thanks Nicole! Generally speaking, the tracking system within the postal service is usually pretty good. With the overwhelming shipping demands this year they got pretty behind and tracking didn't work very well when packages were stranded on trucks. Hopefully next year's holiday season will work better.
Posted 3 years ago
Would do business with you but find it hard to order. Just ordered from walmart
Helpful Report
Posted 3 years ago
Hey Ronald. Sorry to hear you were having trouble navigating the website. Just give us a call next time and we can do the order over the phone. 800-858-3076
Posted 3 years ago
Initially the record that I received skipped multiple times on many different tracks. After explaining the problem to Collide they quickly found a replacement and shipped it to me. I didn't even have to wait for my bad record to make it back to them before they shipped the new one. Once it arrived the new record was great. The customer service was wonderful. Greg Bartels made me a believer.
Helpful Report
Posted 3 years ago
Defects in vinyl occasionally happen. We'd gladly ship you a replacement or issue you a refund. We've tried to contact you via email and phone multiple times... please let us know how we can make this right by you.
Posted 3 years ago
Was very pleased, even had a note in the pkg. Wishing me a great holiday. First time ordering but will definitly use again
Helpful Report
Posted 3 years ago
Order showed up on time, everything was smooth.
Helpful Report
Posted 3 years ago
Thanks Nathan! We appreciate it.
Posted 3 years ago
Received cd in a timely manner. On my receipt someone had signed it and said to contact them if I had any issues. They carry Josh Garrwls which is a HUGE bonus. Seems to be a decent company.
Helpful Report
Posted 3 years ago
Thanks Kelly. We think you are more than a decent customer:)
Posted 3 years ago
I got no complaints, I ordered a cd and they delivered.
Helpful Report
Posted 3 years ago
Thanks Mike. No complaints here either:)
Posted 3 years ago
Delivery time was slow but understandable during these times. Package was in good shape.
Helpful Report
Posted 3 years ago
Very efficient process and great price. My only complaint is they didn’t Specify which version of the album I was getting. There is a clean and explicit version of the album and they sent me the clean version. Overall good experience though. Will definitely buy from them again.
Helpful Report
Posted 3 years ago
Love the website. Great selection. Good prices. Reasonable shipping costs. Fast delivery. Great communication.
Helpful Report
Posted 3 years ago
The service was great but one of the CDs had glue on it I was able to get it off and play it which was miraculous....lol Ty, LM
Helpful Report
Posted 4 years ago
Thanks for the feedback Linda. Glad to hear everything worked out.
Posted 4 years ago
Good price and shipping. Arrived for Christmas. Good tracking of shipment.
Helpful Report
Posted 4 years ago
Thanks Jack! Let us know if we can be of any further service to you.
Posted 4 years ago
a little pricey, but i needed to have this lp in my collection.
Helpful Report
Posted 4 years ago
Album was shipped in a very protective box on a timely matter. Album was very enjoyable listening
Helpful Report
Posted 5 years ago
Thanks Lynn. We appreciate your review.
Posted 5 years ago
Collide Records is rated 5.0 based on 1,046 reviews