Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,609 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,609 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 18th April 2024

Denise

Comfort Works 5 star review on 4th April 2024

Regina

1487

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fabric feels amazing to touch and our old armchair looks like new! Love it!”

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Posted 1 month ago

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Posted 1 month ago

“Beeindruckend gut. Passt perfekt, toller Stoff und akkurat genäht.”

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Posted 1 month ago

“Dog and cat hair won't be noticeable, and it feels great on the skin.”

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Posted 1 month ago

“très contente de cette house tissu et confection impecable envoi parfait T Merci pour votre travail Mme de Liniers”

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Posted 1 month ago

“Excellent service as always! A special thanks to Omar who facilitated the creation of a couch cover that was discontinued! My dog’s totally destroyed the one that I need to replace. My next venture will be to have my whole couch covered by comfort works. Thank you to all of the staff for your excellent service and product!”

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Posted 1 month ago

“Very much impressed by the quality of this sofa cover (an Ikea Manstad). Fit is perfect, and installation is very easy thanks to little pictograms. Fabric has excellent quality (I ordered samples first to choose). 3 weeks between order and delivery, as expected. Very happy with my now "newer than new" sofa!”

Comfort Works 5 star review on 10th March 2024

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Posted 1 month ago

“Perfect fit for my sofa”

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Posted 1 month ago

“Very good,exactly as requested Perfect fitting”

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Posted 1 month ago

“Comfort Works is an amazing company with deep customer service and quality values. I have never been disappointed with my purchases in terms of quality, selection, communication, payment options and prompt delivery! Very very happy customer!”

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Posted 1 month ago

“I love the material and the color is fantastic. the fit was good. I know they are brand new but they will end up fitting just as good as they can. There was much improvement over the other color I had.”

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Posted 1 month ago

“We purchased the Claw-proof Velvet Taupe for our Kivik Sofa Bed Cover. It fits great. Love the color and the fabric. Our original color was beige, and the new cover color is darker, so it worked well. We washed it and dried it (in a delicate cycle just in case) and it worked perfectly. We are glad we requested the samples first because our first choice was another fabric (Performance Weave Mineral Blue) , but it didn't work so well - finally we decided on this one: the Claw-proof Velvet Taupe. Our dog loves it too! Shipping and customer service were very good. Definitely recommended!”

Comfort Works 5 star review on 5th March 2024

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Posted 1 month ago

“My Pottery Barn couches are almost 24 years old, with original slipcovers that were faded and worn. I priced out new slipcovers through Pottery Barn and it was almost $5,000. I found Comfort Works online and ordered new slipcovers for less than ¼ of the cost. After providing photos and measurements through great communication with Mark, I received my slipcovers about 6 weeks later. They all fit well except for the ottoman cover. I provided Mark with a few more measurements and photos and I received a replacement in 3 weeks. I love the renewed life these slipcovers brought to my old couches. I highly recommend Comfort Works slipcovers.”

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Posted 1 month ago

“Slipcover fits good and is of good quality! Thank you”

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Posted 1 month ago

“Fantastic. Fits perfectly and looks great.”

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Posted 1 month ago

“So surprisingly great ! Fit perfectly, quality fabric . The first day I had them on our two huge dogs trampled in mud and then jumped all over them, ( as I had anticipated.:) Wiped off easily! Great product .”

Comfort Works 5 star review on 2nd March 2024

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Posted 1 month ago

“Merci beaucoup. Cette housse est au delà de mes attentes. Tout est parfait. Je vais commander une autre housse dans un autre tissus. C'est vraiment parfait. Mieux que les housses originales.”

Comfort Works 5 star review on 27th February 2024

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Posted 1 month ago

“Great value, zippers are more durable than the original slipcover.”

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Posted 1 month ago

“All is fine after opening a dispute”

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Posted 2 months ago

Hi Remi! Glad that you got your sofa cover issue resolved after contacting us! Cheers! -Melvyn from Comfort Works-

Posted 2 months ago

“I was so very impressed with the fit and quality of these slip covers! We needed replacement covers for the 2 Pottery Barn sofas at our beach condo - and these were 1/3 the price of what pottery barn wanted. We got the Comfort Chenille in Pebble and it looks incredible. Will be ordering a back up set as well! Very happy so far - hoping they hold up well to renters. :)”

Comfort Works 5 star review on 15th February 2024

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Posted 2 months ago

Comfort Works is rated 4.8 based on 4,609 reviews