Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,608 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,608 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 18th April 2024

Denise

Comfort Works 5 star review on 4th April 2024

Regina

1487

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent fabric quality, customer service and perfect fit . Extremely satisfied”

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Posted 2 months ago

“C'est la deuxième fois que l'on commnde chez eux. Toujours aussi content du rendu final. Une très bonne qualité de la housse pour ce canapé ikéa.”

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Posted 2 months ago

“Agradezco al Comfort Works por el trabajo estupendo! Gracias a vosotros he renovado mi sofá!!!”

Comfort Works 5 star review on 7th February 2024

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Posted 2 months ago

“I am very pleased with the cover for my sofa (IKEA Manstad). It fits perfectly and the installing was very easy. I think this is a great way of having the feeling of a new sofa without buying a new one :)”

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Posted 2 months ago

“I read tons of reviews that were all positive but I was still a bit nervous. My sofa was good quality but 20 years old and the cover was faded and worn. I decided to go for it with Comfort Works and I'm so glad I did! The cover fits perfectly and the fabric and color is exactly like the swatch. The quality of workmanship is excellent!”

Comfort Works 5 star review on 2nd February 2024

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Posted 2 months ago

“Unbelievably quick delivery of a slipcover that meets all my expectations. Also remarkable the professional and patient response to all my requests prior to my order. Really thankful to Comfort Works!!!”

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Posted 2 months ago

“I am absolutely thrilled with my experience witg Comfortworks. I have rarely dealt with such incredible customer service. We had ordered a set of covers that we really liked, but had an issue with it about 3 months later. I reached out to Lisa who had been following up with us throughout the initial process, and she made everything right, sent us new samples and helped us find a solution that worked for us. I am so happy with the replacement set we received and even happier about the customer service. Lisa was really wonderful, and I highly recommend this company.”

Comfort Works 5 star review on 30th January 2024

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Posted 2 months ago

“Everything was perfect : customer service very reactive, great quality product … we’re very happy !”

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Posted 2 months ago

“Perfekte Passform, tolle Farbe, superschnelle Lieferung, bin begeistert!”

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Posted 2 months ago

Hallo Erika, vielen Dank! Es freut uns zu hören, dass du mit unserem Service und den Bezügen rundum zufrieden bist. :) Alles Gute von Comfort Works

Posted 2 months ago

“迅速丁寧で満足してます”

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Posted 2 months ago

“Mark was incredibly helpful in creating a custom slipcover for my super old Pottery Barn sofa. I thought the fabric samples were large enough and definitely worthwhile getting to make a decision. For custom fit, the measuring tool was excellent, and I must have done a great job with measurements because the slipcover fits perfectly, with fine workmanship. Its made this relic sofa feel brand new, and I'm so excited to get more years out of it. Oh, and shipping was incredibly fast! Thank you! Highly recommend.”

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Posted 2 months ago

“I am so impressed with the service and qualify of the sofa, chaise and chair covers ordered. This was my second order and the quality was exceptional. I value Comfor Works and highly recommend their covers!”

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Posted 2 months ago

“My new slipcover is better than I expected. It's beautiful and fits like a glove. It also arrived faster than expected. This is the second slipcover I have purchased from Comfort Works and I highly recommend this company!”

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Posted 2 months ago

“Housse commandée pour donner une 2ème vie à mon canapé Ikea. Le résultat est magnifique ! La housse est superbe et épouse parfaitement mon canapé. Les finitions sont très soignées, je suis ravie du résultat :)”

Comfort Works 5 star review on 24th January 2024

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Posted 2 months ago

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Posted 2 months ago

“I am very satisfied with the product and especially with the quality of exchanges with customer service. I highly recommend. Je suis très satisfait du produit et surtout de la qualité des échanges avec le service client. Je recommande fortement.”

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Posted 2 months ago

“Wow! To replace my 12 year old, 9’ luxe RH sofa would have been $6,000…instead a new cream chenille slipcover has given us a whole new sofa for a fraction! We are in love and highly recommend! Delivery was fast, the fabric is high quality and it fits perfectly. Order swatches and transform your furniture!”

Comfort Works 5 star review on 23rd January 2024

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Posted 2 months ago

“I ordered these for my ikea ´Parup’ sofa. They fit perfectly and make the sofa look much more expensive and on trend.”

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Posted 2 months ago

“I'm absolutely delighted with my slipcovers for my IKEA Ektorp armchairs. My two cats had done a number on the existing covers with their claws, making the chairs look absolutely disreputable. Too, the brown cotton canvas fabric with piping and pleated skirts just looked bulky and tired even without considering the shredding my cats inflicted. Since IKEA has long since discontinued new slipcovers for this model, I looked around for a minute to price out new furniture, but it simply made no sense to send structurally sound armchairs to the dump either financially or ethically. I was delighted to find Comfort Works for replacement slipcovers! After receiving fabric samples, I went with the Signature Velvet in Bayleaf without pleats or piping for a more tailored look. The slipcovers arrived faster than I would have thought possible and fit like a glove. Since I was hosting family for the holidays, I was so happy to have my living room look like a room furnished for people rather than for cats! I'd recommend Comfort Works to anyone looking to refresh their tired furniture. I'd especially like to commend Omar for his excellent customer service -- he went above and beyond to answer all my questions.”

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Posted 2 months ago

“Sieht super aus.”

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Posted 2 months ago

Comfort Works is rated 4.8 based on 4,608 reviews