Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,614 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,614 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 20th April 2024

J L

Comfort Works 5 star review on 18th April 2024

Denise

Comfort Works 5 star review on 4th April 2024

Regina

1490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lieferzeit war kurz und der Überzug für das Ikea Sofa passt perfekt.”

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Posted 3 months ago

Hey Max, herzlichen Dank für deine Bewertung. So sollte es sein und wir freuen uns, dass du mit den Bezügen zufrieden bist! - Simon von Comfort Works

Posted 3 months ago

“Lieferzeit war kurz und der Überzug für das Ikea Sofa passt perfekt.”

Helpful Report

Posted 3 months ago

Hey Max, herzlichen Dank für deine Bewertung. So sollte es sein und wir freuen uns, dass du mit den Bezügen zufrieden bist! Alles Gute! - Simon von Comfort Works

Posted 3 months ago

“Lim s’est occupée de ma commande avec beauucoo de gentillesse et d’efficacité. Je n’arrivais pas à retrouver le produit dans la version cuir, que nous avions déjà acheté 3 ans auparavant chez eux et elle s’est occupée de tout. Très bonne finition, produit de qualité. Les seuls à proposer des housses sur des canapés de plus de 10 ans IKEA.”

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Posted 3 months ago

“Excellent quality and super friendly client service. Thank you so much!”

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Posted 3 months ago

“The product is top-notch. Our slip covers make the sofa look new again.”

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Posted 3 months ago

“I was pretty surprised at the quality and fit of this slipcover. It fits our PB sofa perfectly. The color matched the samples on the website well. The price was 1/3 of the cost of PB replacement. I'd buy again from this company! Delivery took around 2-3 weeks with the holidays.”

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Posted 3 months ago

“deuxième commande ,tres satisfait de la communcation et de la qualité des produits”

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Posted 3 months ago

“The signature velvet fits our KIVIK Sofa very well. The fabric and sewing are all very good. Highly recommend!”

Comfort Works 5 star review on 29th December 2023

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Posted 3 months ago

“とっても滑らかで、触っていると気持ちいいです！夏でも冬でもどちらでも快適そうで、選んで本当によかったです。”

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Posted 3 months ago

“Absolutely gorgeous!!! I orders the Signature Velvet in natural for my IKEA Stocksund chair and could not be happier! They got here super quickly too. 10/10 would and have highly recommended Comfort Works!!!!”

Comfort Works 5 star review on 28th December 2023

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Posted 3 months ago

“私の選び方が良くなかったのかサイズが小さいものが届きました。丸いところはジャストサイズですが長さが足りませんでした。汚れ防止にはなりそうなのでそのまま使います。生地の質感もナイロンっぽい感じで安っぽかったです。金額がまあまあするのに残念でした。”

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Posted 3 months ago

この度は貴重な意見をお寄せいただきありがとうございます。商品の状態の確認、また60日間保証についてもご説明させていただきたく、個別にメールを送信させていただきました。お手数ではありますが、ご確認いただけますと幸いです。

Posted 3 months ago

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Posted 4 months ago

“I was hesitant to order because I had not seen the product. Not an issue! Great fit and craftsmanship! Better than the PB cover right out of the box. In time I plan to order another for seasonal change. Thank you!”

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Posted 4 months ago

“Fits our IKEA sofa bed perfectly. Easy to install. Looks great.”

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Posted 4 months ago

“Fits our IKEA sofa bed perfectly. Easy to install. Looks great.”

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Posted 4 months ago

“I am so pleased I found ComfortWorks. I was really frustrated when I learned Pottery Barn no longer makes the Square slipcover for our couch. This one fits beautifully. The cotton canvas is a little thinner than the Pottery Barn fabric but I assume this will withstand the dog and 2 kids as well. I will definitely recommend this to anyone considering getting slipcovers.”

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Posted 4 months ago

“An email I wrote to Customer Service at Comfort Works - 12/19/2023 Hi Mark I received my arm protectors for my sofa and matching chair! They turned out perfect! I want you to know I am very impressed with how well they are made and expect they’ll last for years. Your help Mark putting thru my order to production was greatly appreciated too. In todays world you don’t see much of that anymore. You were very reassuring that they would get done in time and yes you were right and now I have them in time for the holidays. When I see how far they traveled from Melbourne, Australia to my home in Pennsylvania, USA is amazing. They were ordered, made and shipped to my home in less than a month. That is excellent service. I used to be a manufacturer of high end ceramic and stone tiles and always had to meet the designer and architect deadlines. That is not always easy especially when your customer is thousands of miles away. You really have to understand and know the expectations of logistics. You all have that down really good. Kudos to all of you for your excellent product and service. And I do not hesitate to recommend you. Thank you very much, Jamie”