Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,608 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,608 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 18th April 2024

Denise

Comfort Works 5 star review on 4th April 2024

Regina

1487

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new slip cover. Transformed my old Kramfors sofa!”

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Posted 8 hours ago

“It fits like a glove!”

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Posted 11 hours ago

“We LOVE our new slipcover for our sofa! It fits perfectly! The company was so helpful throughout the whole process - choosing fabric, measuring, etc. We highly recommend them!”

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Posted 1 day ago

“Todo perfecto, muy rápido y profesional, desde la forma de hacer el pedido, la entrega y por supuesto my sofá, que parece nuevo. Recomendado al 100%”

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Posted 1 day ago

“I am so happy to have found Comfort Works! Ikea no longer makes the chair I have so I couldn't get a new cover from there. Comfort Works made it so easy - they sent me 8 sample fabrics for free and I had a new cover within a couple weeks.”

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Posted 5 days ago

“Very happy with the process I was able to get covers for my dining room chairs at a reasonable price and good quality. The process was quick and easy and I had excellent communication with my representative.”

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Posted 5 days ago

“Item received is as good as the original item. It fits perfectly.”

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Posted 5 days ago

“This is my second slip cover from comfort works and I absolutely love this company and they way they make covers! They are high quality material, and fit like a glove! Customer service is amazing too, walking you through the steps to order just the right fit! I will continue to use comfort works for all my slip cover needs.”

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Posted 1 week ago

“Parfait;service après vente super”

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Posted 1 week ago

“Very good service. I ordered an armchair cover first and wasn't sure if the also ordered sofa covers would really match (fabric was slightly different compared to digital preview). They sent me the fabric models for free very quickly, so I could make a new choice. Great! I like the texture and colour very much (Textured Weave Sand), though it is a bit darker than experienced. Fit is alright, it seems to have some more fabric than needed at some parts and a bit too less at others. Might also be due to the somewhat misshaped figure of my Ikea Lycksele sofa. All in all - highly recommendable.”

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Posted 1 week ago

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Posted 1 week ago

“I'm so happy with my sofa cover – it's very well made, fits perfectly and arrived earlier than expected. Excellent customer service too.”

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Posted 1 week ago

“Love my PB replacement slipcovers! They are a great fit and wonderful quality😊”

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Posted 1 week ago

“The addition of a dog and 2 cats meant that our couch was gonna take a beating. Unfortunately the original Article woven fabric did not fare well to puppy/kitten paws. I had been eyeing these sofa covers for a few years, but had been skeptical about how well they would fit our Ceni Sofa. I ordered a few swatches (ok all of them) and decided on this grey green velvet. They fit PERFECTLY and the color was on point. It honestly feels/looks so new and refreshed. As someone who had to inspect quality as a profession, I can honestly say that I was impressed at the fit, workmanship, and attention to detail. Someone took care to work out the patterns and fit for this couch and it shows! We felt like it was worth the money for the transformation and it’s already paying off. My dog and both cats have been all over this couch and it still looks perfect. So happy with this purchase!”

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Posted 2 weeks ago

“La consegna è stata super rapida: in 4 giorni ho ricevuto il mio pacco e conteneva pure un biglietto di ringraziamento personalizzato! Vivo con 5 gatti ed ho scelto il tessuto anti graffio che per ora è intatto! Facile e intuitivo il montaggio e si lava molto bene. Unica piccola pecca il colore del tessuto: dal sito sembrava un bel grigio omogeneo, invece si tratta di una specie di mosaico di grigio chiaro e grigio scuro che lo fa apparire un po' "cheap".”

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Posted 2 weeks ago

“We purchased the Crate and Barrel Lounge II 83" Sofa Slipcover in Minimalista Textured Weave Frost. The delivery was fast. The craftsmanship of the cover is great, and the fabric is highly durable but not soft touch. However, the color was slightly different from what was shown in the picture; it had more of a blue tone. Fortunately, we're not too particular about the color difference, but we would have preferred it to match the image exactly.”

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Posted 2 weeks ago

Hey Yus! Glad to hear about how the covers turned out. We do try our best to get the rendered images to display the colours as accurately as possible, but even then, the way they appear on screen will vary from device to device. We'd recommend getting some fabric samples (https://comfort-works.com/pages/fabric-samples) to see the swatches in person. It's also the best way to account for all the different lighting conditions in your home. Cheers! -Melvyn from Comfort Works-

Posted 2 weeks ago

“The quality of craftsmanship of my new cover can only be matched by that of the amazing customer service. I worked with the same contact (Mark) over the entire process and he was extremely professional, patient and polite. Excellent experience all around!”

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Posted 2 weeks ago

“I normally don't leave reviews, however, I am THRILLED with my new slipcovers from Comfort Works! I feel like I have a brand new couch. I really couldn't be happier.”

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Posted 2 weeks ago

“What a great experience! We incorrectly measured and comfort works could have just made to the incorrect measurements we sent but they followed up a number of times to be sure the order was correct. Received yesterday and fits like a glove!”

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Posted 2 weeks ago

“Slipcover arrived (early!) and it exceeds my expectations! Fits beautifully and the fabric is lovely. The customer service was top notch as well! Would definitely recommend!”

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Posted 2 weeks ago

Comfort Works is rated 4.8 based on 4,608 reviews