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Comfort Works Reviews

4.8 Rating 4,614 Reviews

96 %

of reviewers recommend Comfort Works

Company Reviews

Product Reviews

4.8

Based on 4,614 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 20th April 2024

Comfort Works 5 star review on 20th April 2024

Comfort Works 5 star review on 20th April 2024

Comfort Works 5 star review on 18th April 2024

Comfort Works 5 star review on 4th April 2024

Comfort Works 5 star review on 4th April 2024

Comfort Works 5 star review on 4th April 2024

1490

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole process, from placing the order to delivery and recovering my sofa went exceptionally smoothly! Initially I was startled by the colour (sand) as it was darker than I had realized- I would ask for a sample in the future. The small labels inside the covers make it simple to identify which pieces are which. The material (weave) is fantastic and the construction / sewing of the covers is first class. I can definitely recommend this company.”

Posted 3 hours ago

“très bon service commercial, et d'accompagnement du client tout au long de la commande ! du choix des échantillons au suivi logistique du colis. merci à eux pour ces services de qualité”

Posted 10 hours ago

“The slipcover is perfection. It was a custom order -- not one of the styles they have in stock. Mark, my salesperson, was so patient with me. It took me forever to take the measurements, I was so afraid of messing up. I shouldn't have been. The team that makes the slipcover noticed almost immediately that some of my measurements were probably incorrect and asked me to re-measure. I sent along photos so they could see the shape of the sofa arms, back, and placements of seams. They did an amazing job!”

Comfort Works 5 star review on 20th April 2024

Comfort Works 5 star review on 20th April 2024

Comfort Works 5 star review on 20th April 2024

Posted 2 days ago

““Love my new slip cover. Transformed my old Kramfors sofa!”

Posted 3 days ago

“Comfort works is better than I expected. The performance canvas slip cover for my Pottery Barn sofa is lovely and feels durable, which is good for the dog and kiddo. It slipped on very easily. Very happy with the purchase!”

Posted 4 days ago

“Love my new slip cover. Transformed my old Kramfors sofa!”

Comfort Works 5 star review on 18th April 2024

Posted 5 days ago

Hey Denise! Loving how the Signature Velvet Bayleaf fabric looks on your Kramfors sofa! :) Melvyn@ComfortWorks

Posted 4 days ago

“It fits like a glove!”

Posted 5 days ago

“We LOVE our new slipcover for our sofa! It fits perfectly! The company was so helpful throughout the whole process - choosing fabric, measuring, etc. We highly recommend them!”

Posted 6 days ago

“Todo perfecto, muy rápido y profesional, desde la forma de hacer el pedido, la entrega y por supuesto my sofá, que parece nuevo. Recomendado al 100%”

Posted 6 days ago

“I am so happy to have found Comfort Works! Ikea no longer makes the chair I have so I couldn't get a new cover from there. Comfort Works made it so easy - they sent me 8 sample fabrics for free and I had a new cover within a couple weeks.”

Posted 1 week ago

“Very happy with the process I was able to get covers for my dining room chairs at a reasonable price and good quality. The process was quick and easy and I had excellent communication with my representative.”

Posted 1 week ago

“Item received is as good as the original item. It fits perfectly.”

Posted 1 week ago

“This is my second slip cover from comfort works and I absolutely love this company and they way they make covers! They are high quality material, and fit like a glove! Customer service is amazing too, walking you through the steps to order just the right fit! I will continue to use comfort works for all my slip cover needs.”

Posted 1 week ago

“Parfait;service après vente super”

Posted 1 week ago

“I'm so happy with my sofa cover – it's very well made, fits perfectly and arrived earlier than expected. Excellent customer service too.”

Posted 2 weeks ago

“Love my PB replacement slipcovers! They are a great fit and wonderful quality😊”

Posted 2 weeks ago

“The addition of a dog and 2 cats meant that our couch was gonna take a beating. Unfortunately the original Article woven fabric did not fare well to puppy/kitten paws. I had been eyeing these sofa covers for a few years, but had been skeptical about how well they would fit our Ceni Sofa. I ordered a few swatches (ok all of them) and decided on this grey green velvet. They fit PERFECTLY and the color was on point. It honestly feels/looks so new and refreshed. As someone who had to inspect quality as a profession, I can honestly say that I was impressed at the fit, workmanship, and attention to detail. Someone took care to work out the patterns and fit for this couch and it shows! We felt like it was worth the money for the transformation and it’s already paying off. My dog and both cats have been all over this couch and it still looks perfect. So happy with this purchase!”

Comfort Works 5 star review on 4th April 2024

Comfort Works 5 star review on 4th April 2024

Comfort Works 5 star review on 4th April 2024

Comfort Works 5 star review on 4th April 2024

Comfort Works 5 star review on 4th April 2024

Comfort Works 5 star review on 4th April 2024

Posted 2 weeks ago

“The quality of craftsmanship of my new cover can only be matched by that of the amazing customer service. I worked with the same contact (Mark) over the entire process and he was extremely professional, patient and polite. Excellent experience all around!”

Posted 3 weeks ago

“I normally don't leave reviews, however, I am THRILLED with my new slipcovers from Comfort Works! I feel like I have a brand new couch. I really couldn't be happier.”

Posted 3 weeks ago

“What a great experience! We incorrectly measured and comfort works could have just made to the incorrect measurements we sent but they followed up a number of times to be sure the order was correct. Received yesterday and fits like a glove!”

Posted 3 weeks ago

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Comfort Works is rated 4.8 based on 4,614 reviews