Comfortbilt.net Reviews

4.6 Rating 1,645 Reviews
89 %
of reviewers recommend Comfortbilt.net
4.6
Based on 1,645 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Comfortbilt.net Reviews
Comfortbilt.net 5 star review on 7th March 2024
John Thibault
Comfortbilt.net 5 star review on 12th February 2024
Randy Mills
Comfortbilt.net 5 star review on 19th January 2024
Thomas Flenner
Comfortbilt.net 4 star review on 18th January 2024
Anonymous
Comfortbilt.net 5 star review on 15th January 2024
John Jarboe
Comfortbilt.net 5 star review on 14th December 2023
JANICE CLARK
Comfortbilt.net 5 star review on 14th December 2023
Anonymous
84
Anonymous
Anonymous  // 01/01/2019
Very easy to install. My chimney has a heat box installed when the house was built. After receiving the stove, I wasn't sure if the flexpipe would fit through the flue correctly, but it worked out perfectly. I'm very pleased.
Comfortbilt.net 5 star review on 19th January 2024
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Posted 2 months ago
This company excels in customer service. We have had the stove for almost 7 years and this is our second burn pot replacement. It arrived very quickly Both times. Their customer service is beyond. It seems these days nobody cares about Customer Service anymore but anytime we’ve ever called these people or needed them for help or instruction they’ve been Johnny on the spot.
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Posted 1 week ago
Absolutely the best customer service! Thank you!
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Posted 1 week ago
Good prices and customer service
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Posted 1 week ago
Wonderful company to work with!
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Posted 1 week ago
Don't waste your time or money going to Menards to get a part for your stove. Comfortbilt takes care of their customers! Always great communication, prices and speedy delivery. Follow-up is always appreciated.
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Posted 1 week ago
good company to deal with
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Posted 1 week ago
Good products, arrived on time and intact. Would buy again
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Posted 1 week ago
Part arrived within days. Git us up and running quickly.
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Posted 1 week ago
Pleased with order and delivery.
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Posted 1 week ago
Easy to use. Fast shipping.
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Posted 1 week ago
As usual customer service is top notch! Thanks again for all your help. Just bought another stove. HP 40 Alpine. Looking forward to it.
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Posted 1 week ago
great communication and speedy shipment of parts! They bent over backwards to get my igniter out in that days mail - received it in 3 days :) thanks! New quartz igniter is MUCH hotter than the old version , the flame starts up in seconds. Looks more like the igniter on a propane cook stove, so hopefully it will last as long as they do.
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Posted 2 weeks ago
I was able to get assistance quickly and easily with my pellet stove. I recieved a discount on the parts I needed and everything was shipped out quickly.
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Posted 2 weeks ago
Called because the firepot in needed was on back order. 30 minutes later I got am email. One was being sent out immediately. 48 hours later? The stove was in high gear!
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Posted 2 weeks ago
The products and videos allow me to do the maintenance work needed on my pellet stove. One conflicting piece of information between the blog and customer service that I received was to not bother with chimney cleaning. Customer service said not to and blog said yes to cleaning the chimney. I have an angle to my chimney and I learned the importance of cleaning that area specifically to mitigate risk of a chimney fire.
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Posted 2 weeks ago
Web site easy to navigate, parts easy to find and in stock and very fast shipping. Very impressed with their service.
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Posted 2 weeks ago
So far so good!burned 3 tons already. I know these have their quirks but some of it is common sense. Been burning for over 20 years and this stove cranks, very happy.we have not turned on furnace this year. In Massachusetts. HP22 . And excellent customer service, one of the best in the industry. Thank you!
Comfortbilt.net 5 star review on 7th March 2024
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Posted 3 weeks ago
Fantastic Customer Service. No wait, knowledgable, incredibly responsive. Comfortbilt stands behind their products and customer satisfaction.
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Posted 3 weeks ago
My quartz igniter only lasted one month but Tyler warrantied it and sent another out right away. While chatting with Tyler about the igniter, he was very helpful and a lot of questions for me. Very much appreciated.
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Posted 3 weeks ago
Expect the best from there support. Top notch all the waway! Thanks for your excellent support.
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Posted 3 weeks ago
Comfortbilt.net is rated 4.6 based on 1,645 reviews