“I bought two pairs of boots and they are not even the boots in the advertisement. They have no return policy unless item is damaged. Fraudulent company and cheap shoes. Stay away!”
“I saw a pair of shoes I really wanted and needed, but after reading some reviews and your responses, I WOULD NEVER BUY FROM THIS COMPANY!!! It's a shame that you will take people's money and not stand behind your product. Thank you all who left honest reviews, helped me out greatly š. ššš to the company!”
“I am only giving it a one star because I canāt go lower. You get what you pay for. Shoes are very cheaply made and they are return policy is horrible. Return policy is almost nonexistent. Do not buy from them unless you want to be stuck with junk”
“****DO NOT BUY - IT'S A SCAM****
ORDERED A PACK OF 4, PAID FOR A PACK OF 4. RECEIVED 1 PAIR. SENT 6 EMAILS - NO RESPONSE.
****DO NOT BUY - IT'S A SCAM****”
“This is my email to customer service on requesting my refund. The rubber soles that I bought from getcomfyshoes started separating at the toe and the heel part of the boots. I only wore them a couple of times and not for very long because it needed to be broken in first. It was painful because there is no cushioning. This is my correspondence with their customer service; just a copy and paste on their end. Twice.
Me:
I would like a refund on my full order: ORDER #6893. I have only worn the black boots 3 times before they started falling apart! This is poor quality. Iām requesting a full refund for both shoes as I bought the same boots in two different colors. I cannot wear the boots because the rubber has separated from the shoe in toe portion AND the heel! I will happily send pictures if needed but they are not serviceable.
getcomfyshoes:
Thanks for your email.
Please note that the shoes that have been worn can not be return or exchange.
According to the logistic information, the parcel was delivered on October 24th.
Here is our return policy as follow, please kindly know.
https://getcomfyshoes.com/pages/product-page-return-policy
Please note that our return policy lasts 7 days. If 7 days have gone since you receive the product, unfortunately, we canāt offer you a refund or exchange.
Best Regards
Frank
GetComfyShoes CS team
Me:
That is poor customer service and your product is an expensive piece of trash. The "7 day refund policy" shows that you don't have confidence in your own inventory. I spent over $80 on shoes that couldn't even hold themselves together for a couple days to at least give the illusion of quality. The second pair was never worn but I'm sure it would fall apart if I looked at it too hard. I'm leaving a bad review. Hopefully others will heed my advice.
getcomfyshoes:
Thanks for your email.
Please note that the shoes that have been worn can not be return or exchange.
According to the logistic information, the parcel was delivered on October 24th.
Here is our return policy as follow, please kindly know.
https://getcomfyshoes.com/pages/product-page-return-policy
Please note that our return policy lasts 7 days. If 7 days have gone since you receive the product, unfortunately, we canāt offer you a refund or exchange.
Best Regards
Frank
GetComfyShoes CS team”
“Ordered in May 2021.Still have not received them. many e-mails and phone messages. They do not respond.I contacted pay pal and then comfy sandals sent me an e-mail they where running behind but would get them.So i waited and now is to late to continue my dispute as i waited to long after making a dispute to claim refund as they told me i would get them soon.DO NOT ORDER FROM YHIS COMPANY. IT IS A SCAM.”
“This is an awful company. Ordered a pair of shoes in early August finally received them at the end of September after numerous emails. The sandals are the wrong size, badly misshapen and canāt be worn. DO NOT BUY FROM THIS COMPANY!!!!”
“SCAM!!!!!! If I could give zero stars I would. I ordered sandals on the 21st July 2021 and several emails later asking where my order is and just keep getting fobbed off! This company is a total scam!!! Before I ordered I looked up where they were based and it states Beaconsfield, Englandā¦ this is all lies!! They have taken my money under false pretences! Nothing but Thieves! DO NOT BUY OFF OF THEM”
“Do not buy from this company! I ordered sandals 4 months ago and received an email the next day that my order shipped. To this day I am unable to track because the tracking number is fake! I have sent multiple emails and receive no answer! DO NOT PURCHASE ANYTHING FROM THIS COMPANY! THEY ARE NOT LEGIT!!!!”
“Total scam! Shoes finally arrived 6 weeks later, and were cheap China made that had a bad smell. They were wrapped in a cheap plastic bag. No paperwork arrives with them, and no one replies to emails telling me how I can return them. One shoe was advertised to appear as a Skecher, but, of course, was not. I have decided to report this company to the Better Business Bureau.”
“SCAM SCAM SCAM from Comfyiwalk note different spelling to reputable company Comfywalk these people are impersonating a good firm. Ordered shoes in July not arrived in September took it up with PayPal disputes who said the company had provided proof of delivery so would not refund me. This is the second time PayPal has refused a valid claim from me I wish you could buy from e-bay another way”
“Do not buy from Comfywalk. I wish I had read the review before I ordered a pair back in July. Still not received them as of 18 Sept or the refund I requested. Still having to contact them very week. DO NOT WASTE YOUR MONEY. Would give them zero rating if I could.”
“I received a pair of their sandals. They do not fit and I have been sending emails every week for the past 4 weeks for instructions on returning them and have not heard a word. You only have 30 days to return the item and I sent my first email 2 days after delivery. My 30 days is now up.
I would not recommend ordering any of their products.”
“A SCAM! DO NOT ORDER FROM THIS C0MPANY!!! I made the mistake of ordering two pairs of sandals May 2021. I never received any product nor any communication from the company even after leaving messages by phone and email for months. Do not waste your time and money with this ācompanyā.”