Commusoft Reviews

4.6 Rating 27 Reviews
93 %
of reviewers recommend Commusoft
4.6
Based on 27 reviews
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Anonymous
Anonymous  // 01/01/2019
We spent a considerable amount of time accessing different service engineer software packages and finally chose Commusoft as the one that would best suit our requirements and most importantly it could work without an internet connection all the time as we operate in an area that has poor coverage. Like all these things converting your daily working structure and habits is going to be hard and for a while counterproductive, but the staff at Commusoft have made this transition as easy and informative as possible with great communications and most importantly fast response. The software is very good to use and full of features but the proposed improvements that the new version should bring will make it even easier and faster for us to use in the future. Thanks for your efforts in constructing, delivering and supporting this program. Regards Simon Smart Boilercare (UK) LTD
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Posted 7 years ago
I accidentally deleted one of my engineer's Commusoft account late one evening and all his data and diary appointments disappeared from my system. I was really worried as re-creating the engineer account and re-allocating all his diary entries would have taken hours! I emailed the Commusoft support team at 22:30 and by 09:00 the following morning they had restored the deleted account and everything was back as it should be. The support team have always answered the phone quickly and courteously (thank you Julia!) and have always solved any issues I've had within 24 hours. ****** EXCELLENT SERVICE ******
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Posted 7 years ago
Commusoft its a great program if you have the right support and i had it all. Nisha helped us through the whole process and made us understand every step we had to take and now i feel quite confident using the soft. I have no business and administration background, never worked with any software like that before and i am doing allright with this one. Thank you
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Posted 7 years ago
Had been struggling for a while. Main problems in solving it due to me only working part time. Needed help via phone, felt going round in circles with emails. and not too helpfull. Inadvertantly got in touch with Nisha today, she was wonderfully understanding of the issue from my point of view, and quickly and concisely solved all issues over the phone. Wish I had got her sooner.
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Posted 7 years ago
Nisha knows her stuff and is good at listening and answering questions concisely and in a way that's easy to understand. I'm loving the software, such an asset to my company! Cheers :)
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Posted 7 years ago
The service we received from start to finish has been exceptional. Nisha has been our point of contact from the beginning and has been incredibly patient throughout. My husband initiated our dealings with Commusoft as he was looking for a way of making the every day runnings of our business, a lot more organised. He is particularly "un techy" but Nisha made him feel at ease and explained everything (several times...) with patience and expertise. I took over after the first call and have found the whole process, really easy and actually enjoyable. The software is easy to navigate and anything I couldn't figure out, was either found in the 'help' section or by sending an email to one of the team. If Nisha wasn't available, somebody else would pick up the query and reply really quickly. The long and short of it is that I would highly recommend Commusoft and I'm looking forward to our business future because of it. Thank you Nisha!!
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Posted 7 years ago
Brilliant experience so far using Commusoft, really helped get my business organised. I couldn't live without it now.
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Posted 7 years ago
Commusoft is rated 4.6 based on 27 reviews