Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Commusoft Reviews

4.6 Rating 27 Reviews

93 %

of reviewers recommend Commusoft

Company Reviews

4.6

Based on 27 reviews


Customer Service
Communication Channels	Email

Visit Website

Phone:

(872) 212 311

Location:

220 N. Green, Suite 4013 Chicago, IL 60607, USA
London
SE10 0ER

Write Your review

Tell us how Commusoft made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant software which we would be lost without. Have been using for almost six years now. It helps keep in control of the diary for our engineers. We can see how the business is doing quickly and easily, see what invoices are still to be done. It also integrates very well with our Accounting Package which makes it all work.”

Posted 3 years ago

“An excellent software for the day to day running of your business. Very good on price and easy to use. Support from Commusoft excellent.”

Posted 3 years ago

“Great product”

Posted 3 years ago

“The diary system on this software is second to none. From booking, attending and completing a job report there really is no other software currently on the market that can tick all the boxes for me. The customer service is great and pricing is competitive.”

Posted 4 years ago

“We have been using Commusoft for about a year now. Cannot imagine how we ever coped without it! Great product - helpful staff. Definitely a game changer for us.”

Posted 4 years ago

“Great software, easy to use.”

Posted 4 years ago

“We have been using Commusoft for nearly 4 years now and it has really helped us run more efficiently and grow as a company. We are happy to recommend to any business.”

Posted 4 years ago

“Excellent customer service”

Posted 4 years ago

“Commusoft has given our business a massive boost, our engineers are organised and always know their schedule. They can record information and photo's to help our office team not only for invoicing but ordering parts and future works. The whole process from first phone call to invoice has been made so much simpler. We are still finding ways that it can help our business.”

Posted 4 years ago

“A simple to use platform. I'm new to the industry and didn't need any training - if you can use google and word, you can use commusoft. I picked it up in around 20 minutes. We intent to move up to a package that covers phone support and stock room handling now that the business is becoming busier”

Posted 4 years ago

“From day one Jason and commusoft have been excellent. The service they offer is second to none and their software is by far the best I've ever come across and used.”

Posted 7 years ago

“Commusoft has transformed the logistics side of my business and is now an essential tool in customer management and time saving. Would recommend to anyone except my competitors!”

Posted 7 years ago

“Helpful as always!”

Posted 7 years ago

“They are very happy to take your money but not very good at helping/supporting you. The sales side of company are pretty good i must admit, in fact i had more technical support from Sales then i did from technical support team. The support side of company is very poor they are not really interested in helping you. They are only interested in ticking boxes and looking good on paper and if they can fob you off to the webpage where there are instruction they will even though i paid for telephone support. I'm afraid Commusoft has a lot to learn when it comes to customer service.”

Posted 7 years ago

Hi Mr J Vincent, My sincerest apologies that you have had a bad experience when contacting our client services team and appreciate your positive comments about our sales team. We welcome all feedback as it helps us understand our clients and address areas where we can improve our service. Our aim is to provide a high level of service while also providing access to articles and guides. We are sorry you feel we have fallen short on the support you were provided. The team have been in touch regarding your account and we hope this is resolved for you. If you have any questions that I can help with, please do not hesitate to get in touch. Nisha Client service team

Posted 7 years ago

“Can't fault the excellent service received from Jason, and all of the other team members at CommuSoft. Timely responses to my support queries and a simple, easy to use CRM.”

Posted 7 years ago

“I have been using commusoft for at least 3-4 years now and honestly could not run my business without it. The main reason in my decision was to keep up to date with invoicing and cash flow. When working flat out, I cannot keep up with who owes me, what jobs are not complete, which customers need quotes. I am still far from perfect but I am so much better off. No paper gas certs, invoices or quotes to keep storage for. In short, the idea of running my business with a paper diary and writing out paper invoices would lead to more stress than it is worth. I could never do business without joining the 21st century.”

Posted 7 years ago

“We spent a considerable amount of time accessing different service engineer software packages and finally chose Commusoft as the one that would best suit our requirements and most importantly it could work without an internet connection all the time as we operate in an area that has poor coverage. Like all these things converting your daily working structure and habits is going to be hard and for a while counterproductive, but the staff at Commusoft have made this transition as easy and informative as possible with great communications and most importantly fast response. The software is very good to use and full of features but the proposed improvements that the new version should bring will make it even easier and faster for us to use in the future. Thanks for your efforts in constructing, delivering and supporting this program. Regards Simon Smart Boilercare (UK) LTD”

Posted 7 years ago

“I accidentally deleted one of my engineer's Commusoft account late one evening and all his data and diary appointments disappeared from my system. I was really worried as re-creating the engineer account and re-allocating all his diary entries would have taken hours! I emailed the Commusoft support team at 22:30 and by 09:00 the following morning they had restored the deleted account and everything was back as it should be. The support team have always answered the phone quickly and courteously (thank you Julia!) and have always solved any issues I've had within 24 hours. ****** EXCELLENT SERVICE ******”

Posted 7 years ago

“Commusoft its a great program if you have the right support and i had it all. Nisha helped us through the whole process and made us understand every step we had to take and now i feel quite confident using the soft. I have no business and administration background, never worked with any software like that before and i am doing allright with this one. Thank you”

Posted 7 years ago

“Nisha knows her stuff and is good at listening and answering questions concisely and in a way that's easy to understand. I'm loving the software, such an asset to my company! Cheers :)”

Posted 7 years ago

«
1
2
»

Commusoft is rated 4.6 based on 27 reviews