“some complications with the web site and changes made during the year but in general very good
one issue , when I request accounts I don't know when or if I will receive them, a few times they didn't arrive at all”
Thanks for the review - I'm sorry to hear you've experienced issues receiving your document downloads. Our support team will be in touch shortly to investigate this for you and ensure it does not happen again!
“After an initial issue in understanding my subscription plan, Company check swiftly corrected the misunderstanding - (which may have been of my own making).
Excellent Customer service recovery!
Thanks you Katie.”
“Yes. The service is good. Just expensive for me wanting to do a quick background check. Hence why I didn't stay on. But thank you for giving me the option of the free trial. I will definitely recommend this site to anyone else wanting to do the same as me. 1 minor area for improvement. Perhaps explaining what all of the different factors mean or could mean. I know what to look for. But someone of lay terms may struggle understanding what the terms could or couldn't mean.
Thank you”
Thanks for your sharing your feedback Ben. We aim to offer different price plans to suit all wallets, however if you don't find a plan to suit you, we're happy to look at tailoring something for your needs. If you have a few minutes, we'd also love to hear more about your suggestion to add extra advice to the credit reports - you can get in touch with our team here: http://help.companycheck.co.uk/hc/en-us/requests/new
“Having just stated to use the service I am impressed and will probably sign up for Annual Pro.
I have one query/observation; when I print a report the various graphs or bar charts within the report are not filled in - whilst the grid lines show up the data does not - effectively they are blank. Tried it on both a colour and laser printer - both the same. Don't think its a printer problem; any guidance please?
Thanks
Iain”
Hi Ian, we're midway through a site re-launch and would love to welcome you on board to try it! I have asked our support team to contact you to investigate the print issues and get a free trial set up for you.
Thanks for taking the time to write a review Terry. You'll be pleased to hear that the long awaited launch of our new mobile responsive website is coming in just 8 weeks! The beta version is live and we'll be inviting customers to try it out very soon...
We 100% agree! Our developers are currently in the middle of an entire site rebuild to make Company Check work beautifully on mobile devices. The new site is due to be launched late summer and you can keep up to date with news by following blog.companycheck.co.uk. Thanks for the feedback!
“only thing I would like to see is something that may be beyond your control; a datestamp on the "current" information presented. For example, I was looking into the current status of a company in a CVA, and I have heard a rumour that this status has changed recently (specifically, within the last month). I can get Companies House documents - from Companies House, for example - but they take time to go online, so sites like Company Check can easily differentiate by time / date stamping everything as the most current information available from any source.”
Hi - thanks for the suggestion! We'd be interested to hear more on how you would see these time stamps working. Would you mind emailing feedback@companycheck.co.uk? We'll reward you with some free PRO access to thank you for your time!
Sorry to hear you had trouble finding all you were looking for. Not all companies are required to file turnover so this can be a tricky one. Our support team will be happy to help if you have specific examples! Drop a line to support@companycheck.co.uk
Thanks for your review. If you need any help or tips getting started, catch us on live chat here: http://help.companycheck.co.uk we'll be happy to help!
“i find company check useful and use it regularly at work. i will not be paying for the upgraded service as i don't feel it is worth it. i will revert back to the free service when my free trial runs out.”
“I was impressed with the service. All the information I req'd was easy to find and quick. I will be signing up for the annual version as I feel it is very good value. Unlike other sites including the credit check sites, it goes that little further and provides information you hadn't even thought of looking at”