“It could be improved by companies giving live quotes online based on an hourly cost for a certain size vehicle and number of temps lists. As some companies took 2-3 days to provide a quote and then continued to chase me long after I had already chosen a company.”
“Three removal companies came around, all were excellent!
All were helpful, all understood the problems in moving my bonsai trees!
I have chosen one, not based on price, they were not the cheapest but I felt they had the greatest understanding of me.”
“Should be more clear that there won't be online quotes and that companies will call and email you.
Reviews of the companies would be good too. We used another company that was recommended on a local forum.”
“Your website did what I expected as I got several quotes which helped, We chose Victor Removals which I was not impressed with. They were late, the telephone number on the website does not work now which was a bit worrying. They couldn't get the van down the access because of a scaffold pole was sticking out obstructing the height of the van so we had to pay more money even though they only had a sack truck and I got them a big DIY trolley to use. They only allow 1 hour waiting time between moves so we had to pay more again because the lady had not vacated by the time we got there. It was all about how much more money they could get out of us and I was really disappointed as moving is stressfull enough. I would not reccomment this company to anyone.”
“really good. people in contact straight away - although some people were more pushy than others - and the removal quotes were all really competitive. people we eventually used - Removals UK Ltd - were fantastic and would definitely recommend”
“Your recommended contractor was useless. Broke an expensive wardrobe and refused to have it repaired, the lad who broke the wardrobe was inexperienced, not trained and no uniform (so much for your criteria). You were a joke as when we brought our problem to your attention you were hopeless. Would I recommend you? No way!”
“The Site to find the information was easy to use
,However the company choice offered was terrible .
i do not recommend anyone to use regents removal they made my move unbearable.”
“So pleased I went online as I was feeling a little overwealmed and wasn't sure who was the best company to go with.
Additionally, it helped me understand what I wanted from the day aswell
Thanks for your help”
“You aren't what you advertise. You don't compare anything you just forward clients details to multiple companies. Only few of which actually response. You should actually market for what you are- a referral agent. When someone needs immediate information it is easy to be misled by your site.”
