This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
documents delivered on-time
Telephone, Live Chat, Email
Under an hour
queries resolved in
How would you rate
One Call Insurance
"Very clear and direct information. Polite, helpful and informative young lady.
"FAST AND EFFICIENT SERVICE WITH NO HASSLE. REFERENCE AR5."
"Efficient, friendly customer service team.
"Changing my insurance to another car was painless and thank you to RT2 for being very helpful on the transition, easy as."
"Telesales sf9 dealt with my call- was helpful and informative.
My only gripe is with the pre- human contact automated exchange; was very long winded!"
"I used the Live Chat Service which worked well but was slow. Mia answered all my questions and made the change to my policy as requested. I would have given 5 stars, but as the process was slow I deducted one star. Mia was not responsible as she responded to me quickly, it's just slower than speaking directly to her! Well done Mia and thank you."
"By using comparethemarket, we received a competitive quote from One Call for home buildings and contents insurance.
I spoke to a young lady (ref kl6), and she walked me through the details in simple terms. After clarifying a few points, I made the purchase, and the whole process was seemless"
"I spoke to Kr8 who answered my query in a prompt and polite manner. I was very pleased"
"JUST DEALT WITH A POLICY AMENDMENT ADDING A NEW CAR, CHARLOTTE CD4 WAS EFFICIENT AND HELPFUL AND ADVISED ME, VERY SIMPLE SYSTEM, WOULD RECOMMEND AND THANK YOU CHARLOTTE"
"nl4 was patient and very helpful"
"Very easy to deal with on the phone with my requirements dealt with very efficiently and professionally."
"Very patient and helpful"
"Small wait to get through which wasn’t to bad really pleasant operator quickly sorted me out changing new car details was very happy if quick and excellent service"
"I received the answers I needed."
"Eh2 was efficient and helpful and sorted in a few minutes. Many thanks"
"Quickly moved my insurance over to new vehicle. Price was reasonable."
"Brilliant customer service! Efficient, very friendly and extremely personable. My call was over 30 minutes but my agent was entertaining and engaging so it didn't feel as long. Very impressed."
"mi 1 very helpful and efficient.
policy has good price."