One Call Insurance Reviews

4.63 Rating 73,843 Reviews
93% of reviewers recommend One Call Insurance

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
Within 5 Days
average delivery time
Greater than 57%
documents delivered on-time
Customer Service
Telephone, Live Chat, Email
communication channels
Under an hour
queries resolved in
customer service
Cancellations & Refunds
Difficult
cancellation process
"Spoke to Lauren ( ref le8 ) who was polite and very helpful. She sorted out my query quickly and efficiently, thank you."
Helpful Report
Posted 1 hour ago
"All good thankyou, polite staff and good price. RR3 Thanks again ."
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Posted 1 hour ago
"Very happy. Friendly and helpful. Great renewal price too."
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Posted 1 hour ago
"Helpful ,kind and polite"
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Posted 1 hour ago
"The service was excellent from beginning to end. The call handler was competent and thorough. Well Done !!"
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Posted 1 hour ago
"Very professional service ja4"
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Posted 2 hours ago
"Excellent service"
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Posted 2 hours ago
"Great service DN2"
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Posted 2 hours ago
"Excellent service"
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Posted 2 hours ago
"Good service and quick to the point.."
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Posted 2 hours ago
"Check everything before you sign up - even though that does not work! Live chat starts good, One Call dictate the rules and when things get difficult you are asked to phone in. That means listening to three minutes of recording!"
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Posted 2 hours ago
"RFR USERNAME Excellent service from start to finish. Very helpful and police female. Very nice. Certainly will keep with them as fab customer service."
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Posted 2 hours ago
"David - Dnr was extremely helpful and gave me a great service, I was very happy with the outcome of the call and would deffinately recommend."
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Posted 2 hours ago
"Ck6 was really helpful I was able to renew my insurance . He answered the questions that I had. Happy with their service, so look forward to another year with one call insurance."
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Posted 2 hours ago
"They gave me extra time to pay when I had difficulty and this helped me out a lot, thank you."
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Posted 2 hours ago
"Excellent service from Charlotte (CD6) very helpful,efficient and polite."
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Posted 3 hours ago
"SM4 was very helpful and a price was agreed to suit us both. However I do find that when reading from a script all the legal necessecities that we have to be informed of are too numerous to understand and are garbled at speed and actually make no sense whatsoever let alone rememembered."
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Posted 3 hours ago
"As usual dreadfully ive been going out with you for a good few years.. I don't know why."
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Posted 3 hours ago
"Helped sort my valudation of licence quickly after issues with online system"
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Posted 3 hours ago
"RS1 was very helpful and reassuring."
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Posted 3 hours ago
One Call Insurance is rated 4.63 based on 73,843 reviews

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