One Call Insurance Reviews

4.6 Rating 331,056 Reviews
91 %
of reviewers recommend One Call Insurance
4.6
Based on 331,056 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Hard to contact , quite difficult to negotiate on how to contact
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Posted 2 hours ago
Had an issue with my payments, and the lovely Tara sorted this out for me quickly and effectively. Well done Tara 😊🌟🌟🌟
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Posted 3 hours ago
My query regarding the car insurance was resolved to my satisfaction.
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Posted 3 hours ago
super i have ever seen like this before amazing
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Posted 3 hours ago
Not very helpful, left live chat before we had finished so now cancelling insurance.customer service in my few very poor as I have been with you nearly 2 years.
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Posted 3 hours ago
Great service cm2
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Posted 3 hours ago
DA7 was very speedy and helpful - thanks, I look forward to another years cover
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Posted 3 hours ago
I give 5 stars to Isabella and the way she has dealt with my query and completing my request. But as a company I I mark them 0 due to the charges and issues in communication I have had with them in the past
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Posted 4 hours ago
SM2 Was great and dealt with my issue very quickly
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Posted 4 hours ago
Great helpful chat with SP6 most helpful.
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Posted 4 hours ago
SM2 was brilliant very helpful thankyou so much
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Posted 4 hours ago
Good swift service today from HS1 to transfer my insurance over to my new car! :-)
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Posted 4 hours ago
Spoke to KT1 re my house insurance lovely girl very helpful sorted out my house insurance very polite answered all my questions explained everything very clearly a real credit to the Company wish more people could be like her.
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Posted 4 hours ago
KT1 was very helpful ensuring my renewal was easy and trouble free. Thank you.
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Posted 4 hours ago
I have spoken about a issue today and it was swiftly dealt with
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Posted 5 hours ago
Ji1 was very helpful and understanding of my mistaken date of renewal and corrected this for me, great customer service. First class
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Posted 5 hours ago
AT7 responded to my request quick and prompt, easy to deal with and very helpful, that's why I have renewed my policy every year with this company.. Paul
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Posted 5 hours ago
GG1 was very efficient and attentive in her work. She dealt with claim very well after portal would not permit me to do what I needed to do. A real asset to the company!
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Posted 5 hours ago
Chatted to add temporary insurance. Adam AT7 was super helpful and gave me options. Very pleased with the service.
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Posted 5 hours ago
The online chat itself could be improved however the advisor himself was helpful and quick
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Posted 5 hours ago
One Call Insurance is rated 4.6 based on 331,056 reviews