One Call Insurance Reviews

4.50 Rating 164,073 Reviews
89 %
of reviewers recommend One Call Insurance
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
Documents Delivered On-time
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.44 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Best Customer Support in the Reviews.io Customer Voice Awards,  Summer 2020
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One Call Insurance Reviews | 3rd January 2020
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One Call Insurance Reviews | 7th January 2020
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One Call Insurance Reviews | 22nd January 2020
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One Call Insurance Reviews | 27th January 2020
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Anonymous
Anonymous  // 01/01/2019
Very good communication. You can do chat, call them, message. Very useful
Posted 5 minutes ago
Good service
Posted 13 minutes ago
Excellent! Thanks
Posted 36 minutes ago
Adviser was really knowledgable and professional and solved my issue Thanks
Posted 46 minutes ago
Had no problems but would prefer to speak to someone on phone but Lb1 answered very quickly
Posted 1 hour ago
Megan was very helpful & polite.
I couldn’t do what was needed but she place me in a queue for a call back
Posted 1 hour ago
I’m a bit old school with computers ,even I have managed to amend a policy 😲To be true someone called Tyler talked me through it. Well done
Posted 1 hour ago
TG1 - Tia was prompt in her replies and answered to the point providing me with all the information I was looking for and also suggested how online application could save me money. Excellent service!!! TG1
Posted 1 hour ago
Despite being horrendously busy my enquiry was dealt with after a reasonable wait by MD1. I have to say that she was spot on with her knowledge, advice and efficient handling of what could have been a complicated and challenging matter. As a result, I stayed with this broker and purchased a policy that suited my needs perfectly. MD1, you are a credit to yourself and the company. Thanks so much.
Posted 1 hour ago
mm9 provided a first class efficient service
Posted 1 hour ago
Courtney was excellent
Posted 2 hours ago
Very efficient and patient jd7
Posted 2 hours ago
All ok thanks ac7 was very good.
Posted 2 hours ago
Daniel was very helpful and curtious
Posted 2 hours ago
Excellent service from TM2 thanks
Posted 2 hours ago
Really pleased with the insurer quote they found and found the chat service very useful
Posted 2 hours ago
If only other things in life were so simple!
Posted 2 hours ago
Great communication
Posted 2 hours ago
Already a customer of One Call. Easy application to complete, excellent service.
Posted 2 hours ago
would like to say the service that I received today from tw4 was excellent
Posted 2 hours ago
One Call Insurance is rated 4.50 based on 164,073 reviews