“For some reason they wouldn't accept my email so I got a text from them the next day to finish my order and understand that at all but I have my order I'm going to start tomorrow”
“You made it impossible for me to order on line. Because you demanded my mobile phone number. Then when I gave it to you I was informed that according to you my mobile phone number was wrong. This was news to me and since I didn't have a clue as to what you thought my mobile phone number was I could not complete my order.
This is beyond dumb. You are supposed to make ordering easy not impossible. By the way what happens if you don't have a mobile phone?”
“My cookies are great
But I’m still waiting on my Cook Book that I ordered back in September that was paid for and I’m still waiting and have sent many messages and no response. Very unhappy”
“I ordered a 2 month supply of a variety pack of cookies. I received only one flavor for 2 months. I like the butterscotch, but would prefer to have had the variety that I ordered. I was also promised a free cookbook which I have not received today. Otherwise, doing fine on the diet, but would have liked more instruction on what I can eat during the day besides the cookies if anything”
“You have not send me any coupon last 3 months. I have been on this diet last 8 months. So farcical lost 35 pounds. I am very good customer. Please send me some coupons and been spending a lot of money on this cookies diet. Thank you! Neil”
“The product itself is amazing. It really works. My husband has lost 60lbs so far and still going strong. My complaint is the website. First there is not a phone number listed for US support, second there is not an option for the 4 month supply to pick your flavors, only a variety is offered. Those 2 improvements to the website would make a lot of sense.”
“This order was fine. My last order included the e book which I did not want or need. I was charged for the book because it would not allow me to cancel it.”
