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Coopers Of Stortford Reviews

2.0 Rating 457 Reviews

20 %

of reviewers recommend Coopers Of Stortford

Company Reviews

2.0

Based on 457 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read Coopers Of Stortford Reviews

About Coopers Of Stortford:

Coopers of Stortford- packed full of our most popular value-for-money offers, many of which are not available in the shops. From Cookware to Gardening Equipment, we have selected items that are all of good quality at keen prices. A family run company based on traditional ideals and values, we sell goods nationwide

Visit Website

Phone:

0844 482 4400

Location:

11 Bridge StreetBishops Stortford
Hertfordshire
CM23 2JU

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Coopers Of Stortford 1 star review on 30th June 2021

Coopers Of Stortford 1 star review on 30th June 2021

Coopers Of Stortford 1 star review on 30th June 2021

Coopers Of Stortford 1 star review on 30th June 2021

Coopers Of Stortford 1 star review on 30th June 2021

Coopers Of Stortford 1 star review on 30th June 2021

Coopers Of Stortford 1 star review on 30th June 2021

13

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Please stay clear of this company it as the worst customer service ever ,they keep you on hold for ages on the phone at your expense , then don't help you with your questions about your problem , again stay clear you will be sorry if you make a order from COOPERS”

Posted 2 years ago

“Parcel was damaged only put in a black rubbish bag should have been four items in parcel only three arrived ,it had been opened and retaped back up”

Coopers Of Stortford 1 star review on 23rd May 2021

Posted 2 years ago

“Buy three and get one free they said , parcel came and gess what only three in a black bag yes that's right a black bag, wouldn't recommend you fall into the same trap as I did , customer service a waist if time”

Posted 2 years ago

“i have tried to look and order from catalogue and just go to other sites, i have been trying to find login details as not happy with the product i have given up and phone calls are stupid money all in all bad wont be getting anything from here again”

Posted 2 years ago

“I have tried to order for about 45 MINUTES and put my card details in and not been able to finish. Given up as a bad job. Not a happy customer”

Posted 2 years ago

“Purchased step lawn edger but was faulty contacted coopers and they replaced it within a few days excellent service would recommend using this company again”

Posted 2 years ago

“I ordered garden stone effect edging in a light colour but was sent grey which I did not want and I phoned to arrange collection. I was told that Hermes would collect it on Friday, but they did not do so. I phoned again and another collection was arranged, but still they did not collect. I am annoyed that they sent me the wrong colour and it still has not been collected for a refund of my money. This was my first dealing with this company and it will be my last, yet most reviews I read are good.”

Posted 2 years ago

“Awful website. Pay for an order but get an error message saying order not complete and to contact contact customer services, who do not see the order on their system even though the charge has been made on my credit card. They were not bothered about rectifying the situation or finding out why their website failed. Their only comment was "that will drop off the credit card in a few days then wont it". I hope it does!”

Posted 2 years ago

“Customer number 7080892 Please remove my name from your circulation list”

Posted 2 years ago

“garden bench three weeks old seat lath broke.will not replace got to send whole bench back.paid 89 pound . made in china.KEEP WELL AWAY FROM THIS COMPANY.”

Posted 2 years ago

“I was charged £2-37 for ringing Cooper's regarding my account ,will never buy it recommend them ,poor customer service as well”

Posted 3 years ago

“Always excellent service and sell quality items”

Posted 3 years ago

“After coming out of winter and my car that had hardly moved I looked for some sort of fuel addative to pep up the engine. I spotted in your catalogue the Cataclean additive. What a revalation it it turned out to be, finally an addative that worked! After a suitable number of miles I found the engine to be more reaponsive and more efficient and more economic to run. I run a Honda Jazz that is 17 years old and now I get 49 mpg on steady run.”

Posted 3 years ago

“My Father ordered an exercise bike, which duly arrived was not unpacked as within a week my father contracted pneumonia and passed away. I called Coopers who said they would arrange collection... move forward 1 month, we still have the bike, told that 8 collections (lie no 1) have been organised with Hermes and Yodel.. to then be told today they dont use Yodel (lie no 2) told they would get a supervisor to call me.. (lie no 3) i have called them so many times over the last month and a bit... DO NOT EVER USE THEM please”

Posted 3 years ago

“As per the other reviews, double payment taken, waiting for pending payment to be refunded. So called customer service is awful promised a call back twice but no one does. Steer well clear.”

Posted 3 years ago

“bissel perfect sweep turbo 2years old . now it wont switch off . where do we go from here.”

Posted 3 years ago

“Placed order They took payment No goods received Phoned store will be sent out middle of week Still no goods Phoned store out of stock or might be in stock really not sure call us back in a couple of days I will be calling back to cancel it”

Posted 3 years ago

“Amazing service very pleased with our purchases and the speed it was delivered by Hermes.”

Posted 3 years ago

“Will not give refund for a battery operated salt cellar that broke after 6 weeks. They did offer a replacement but I would need to wait until July which isn't acceptable. Their argument is I needed to return the item within 28 days for a refund! They wont see reason that it is broken having only used it for 6 weeks! Hugely disappointed wont be purchasing anything from them again.”

Posted 3 years ago

“Stay clear of Coopers unless you want a duplicate fraudulent hold on the payment you make!! I ordered goods for £32 which was paid to Coopers immediately by Debit card. Coopers then put another £32 on hold for 7 days for no reason, if this had been 200-300 pounds then this could have caused overdrafts and charges and financial issues. Plus abysmal service when addressing this issue. STAY clear a company stuck in the 80’s!!”

Posted 3 years ago

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Coopers Of Stortford is rated 2.0 based on 457 reviews