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Cosmetics Now Reviews

4.1 Rating 1,650 Reviews

78 %

of reviewers recommend Cosmetics Now

Company Reviews

Product Reviews

4.1

Based on 1,650 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Cosmetics Now 5 star review on 12th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a customer of Cosmetics now for a number of years. I find that their range of products, their prices and their customer service are all excellent.”

Helpful Report

Posted 4 years ago

“Absolutely awesome service and love the product's from this company. Thank you again.”

Posted 3 days ago

“Great company and fantastic range with competitive pricing. Highly recommended.”

Posted 4 weeks ago

“Always fast and reliable service”

Posted 2 months ago

“I order all my special cosmetics f try on Cosmetics Now. They are reliable, orders shipped immediately with great updates on arrival delivers. Not to mention they are reasonable prices and competitively priced. I would highly recommend this site”

Posted 3 months ago

“Excellent price of product and rapid delivery thank you fantastic service”

Posted 4 months ago

“Quick delivery. Product is great good value.”

Posted 4 months ago

“Very easy website to navigate. Products as described. Fast and efficient service.”

Posted 4 months ago

“Excellent service and product”

Posted 4 months ago

“I was impressed with the quality of service from the initial online purchase to the courier tracking and final delivery. The main reason that I purchased via Cosmetics Now was because the price for my selected item was extremely competitive.”

Posted 4 months ago

“Great service, good loyalty points-rewards program, excellent stock of different brands and fast shipping. My go-to site for beauty products.”

Posted 4 months ago

“I have recently made my first purchase from Cosmetics Now and I couldn’t be happier with their service. Pricing t good and freight was fast. Will be shopping here again.”

Posted 4 months ago

“Hi recently wrote a bad review because I didn’t received any updates about my purchase for more then 10days. But when I bought the item I completely missed that this parfum wasn’t in Australia but was coming from a stock overseas. After the bad review i was called by the customer service and a nice girl helped me to speed the process and after one week my item was processed with express postage. So for any inconvenience before the check out make sure you read the processing time for your product. Thank you so much and sorry for my misunderstanding.”

Posted 5 months ago

“This is the only product that work for me in achieving the desired results Please bring it back”

Posted 5 months ago

“Join our brotherhood and become rich and famous.We are currently raising funds and helping each other due to the current world 🌎 scarcity and poverty. Join our brotherhood today and get a first membership reward of $700,000.00. To join contact: Barrgregorychambers@live.com Welcome .”

Posted 8 months ago

“Products arrived within 10 days of placing my order and were well packaged Thank you”

Posted 9 months ago

“I’m very impressed with this company.. I’ll definitely order from the again .. I placed my order on may 3 and received it yesterday.. my I actually got the perfume I ordered..”

Posted 11 months ago

“Providing a variety of products”

Posted 11 months ago

“I'm writing this review about my order from Cosmetics Now. I wasn't sure about this website because of one, there are 3 different cosmetics now websites that end in .au, .co, and .com. Second, the prices for their fragrances were cheaper than a lot of other sites. I hesitantly put in an order, only to cancel and re-order the product on April 3rd, 2023. I just received my order today, April 13th, 2023. The product came as described and pictured on their website, which matches what i had found on the Jean Paul Gaultier website. Now, even though the product was delivered, it did seem to be a bit sketchy when it came down to my USPS tracking number having more digits than the standard USPS number. I was informed by customer service and USPS that this order was coming from overseas and had to pass customs before being delivered. Rest assure that if you order from Cosmetics Now, that you will receive your order but it'll be a couple of weeks before you actually get a tracking number and before it passes customs. I will be ordering from this site/company again.”

Posted 1 year ago

“Great price, packaged well and fast shipping even though I chose regular not express! Very happy”

Posted 1 year ago

“Everything is great.”

Posted 1 year ago

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Cosmetics Now is rated 4.1 based on 1,650 reviews