CosplaySky Reviews

Name: CosplaySky
Rating: 3.90

3.9 Rating 127 Reviews

73 %

of reviewers recommend CosplaySky

3.9

Based on 127 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	3 - 6 Hours

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Email:

info@cosplaysky.com

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CosplaySky 1 star review on 8th April 2024

Anonymous

CosplaySky 5 star review on 9th May 2023

Niiu

CarlosMiguel Rod

CosplaySky 5 star review on 2nd August 2022

Luna The Cat

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with cosplaysky has been nothing short of a horror story. I ordered two costumes and a wig from cosplaysky for an event that would take place in a months time, which I made sure to explain in my order. My previous experiences with cosplaysky had been extremely positive, so I had complete confidence in the company and their ability to get my order in before the due dates. Unfortunately the company nearly failed me. I contacted them almost 2 weeks after I placed my order because my order was still processing, even though payments had gone through the day after ordering. Cosplaysky ignored my first message and when they did respond, they avoided my question of when my orders would be shipped for almost a week. When they did answer me they informed me that it would be shipped three days before the event. When I expressed my concerns that my order would not be received in time for the event, they brushed me off and refused to ship it until that date despite it being completed at the time of the message. I continued emailing them, pleading with them to send it in time for my event and after continuing to be rudely brushed off, I posted my frustrations online. They contacted me later that evening and told me they would not ship my order until after I removed my post, to which I then informed them that I would not remove my post until I have confirmation that it had been shipped and arrived on time. They then told me that they would ship it, but two days before the needed date. I informed them that if my order did not arrive before the needed date not only would I not remove my post, but I would demand a refund as well. Even after my order was shipped, I continued having issues with Cosplaysky and had to contact the shipping company due that the fact that I had be sent incorrect information. My order did arrive the day before the event, but unfortunately there were so many errors with the costume, including pieces missing, that I had to spend six hours the night before the event fixing it. These fixes included dying fabric, styling wigs, and fixing major prop pieces. In the end I had to leave the event shortly after my schedule was completed on the first day due to exhaustion. Immediately after the event I was contacted by Cosplaysky for the first time, telling me to remove my post. I ignore the first message due to irritation and exhaustion with the company and within the week I had four more messages asking me to remove my post. I have been true to my word and deleted said post after nearly 2 weeks of harassment, but I have decided to make this post to let everyone know about this horrible experience. After years of experience with Cosplaysky, I will know longer be continuing with this company. This experience has been horrendous and cost me nothing but pain. In the last year the company has gone from a incredible company with great costumes to a mediocre company with terrible customer service and merchandise that continuously decreases in quality. I will be sharing this experience on multiple forms of social media in order to warn other people about this company. I am sincerely upset with my experience and I hope that this stands as warning to others who wish to order from this company to tread lightly.”

Helpful Report

Posted 5 years ago

“never order from them i ordered mad hatter pants in September and i never heard anything from them never recived the pants and now i cant even find the website”

Helpful Report

Posted 5 years ago

“I never got a email confirming my purchase but they still took my money, I havent heard back from them at all on my recent emails. Suffice to say, This company is lying and scamming and hoping your gullible enough to forget you even paid for their items. I ordered ONE THING, two months ago and I made the mistake of hoping my order was just backed up in the process! I have a con in literal DAYS and I emailed them on this their ignoring me. Biggest waste of $60. EVER.”

Helpful Report

Posted 5 years ago

“I ordered this costume because i wanted the most Authentic version of the Robin costume from the Titans show. I am impressed with the quality of the Costume and attention to some of the detail. The fabric is very Soft and stretchy. I special ordered the costume with my measurements and it fits well (the jumpsuit). The gloves seems like its a one size fits all and was a little big on me. The mask is no good, but the Cape feels great and soft. Wish it came with a utility belt but i bought a Justice League Belt and works fine. The R on the Chest is Metal (Awesome and love it) and seems to be pinned to the costume. I wish they would have made the other pieces on the chest plate metal too instead of fabric and foam. For this price it should have been metal like the R (also the gold stripes on the shoulders should have been too). For this reason i gave it 4 instead of 5. The Cape is held on by Velcro and seems to hold well. Overall I am pleased with the costume and some of the detail. The stock photos are accurate to the product. With a little modification it could look legit like the show and could even be used as a stunt double. Best version out there for Cosplay. looking forward to seeing others wearing it. Shipping was slow so be patient.”

Helpful Report

Posted 5 years ago

“I paid for fast shipping for my order, which stated it should be here within 3-4 days as it was not a custom order. The item arrived after 2 and a half weeks. I contacted the company to ask where my item was before this as it had not been sent out and no one ever got back to me. Additionally, when the item arrived 2 and a half weeks late I immediately could see the terrible, terrible quality. It is made from the thinnest material. The print on the design was poorly printed and the item was not worth the money that was paid. It feels like it's just going to fall apart. There is thread hanging from the item and the stitching is awful! After paying a large amount to get this item quickly, and then get an item that was both late and horrible in quality I was extremely disappointed. I again reached out to the company and they again never got back to me. The only way I was able to reach them was via Social Media (obviously scared of a bad review, too late!) They responded to me on social media a day or two later. They did not offer to allow me to return the item, they did not offer to give me a refund. After multiple complaints and conversation they offered me 10% refund, which wasn't even the cost of the 'fast' shipping I had paid extra for! Disgusting behaviour and awful customer service. Absolutely shoddy product. Will not use ever again and will ensure that none of my cosplay friends use this service.”

Helpful Report

Posted 5 years ago

“Their picture and price as enticing. That Michael Myers mask looked decent enough for me to buy. Oh boy, was I so VERY wrong. First off, the mask looks nothing like what was advertised. They are obviously two different mask. Second, the mask is of very poor quality. The hair is cheap and from what I could see and feel, made of very cheap material. And latex is worse. It just feels smells gross. I should have never bought it. The only be thing was delivery time.”

Helpful Report

Posted 5 years ago

“This is the first time we have ordered from an online shop especially for Cosplays. The costumes are well made. The price is ok. The delivery was faster than expected! We are completely satisfied and would order again here.”

Helpful Report

Posted 5 years ago

CosplaySky is rated 3.9 based on 127 reviews