“3 months and no product. As others have said don’t trust them. The 5 star reviews Have to be fake. I don’t normally review companies but don’t want anyone to go through just throwing money away.”
“Delivered almost 3 months later from China in foreign mail packaging. No instructions (only a care tag in Chinese script), flimsy fabric, and it was too small despite being the largest size. The package had been partially opened before delivery.
We made it work, but I am appalled by the false claims on their website that they are made in and shipped from California.”
“DO NOT ORDER FROM THIS COMPANY!!! This is a scam. Take your money and provide bogus tacking info. Almost 3 months and never received delivery. Their customer service is only via chat and they refuse a refund or to provide any information on when you'll actually receive the order. STAY AWAY”
“DO NOT ORDER FROM THIS COMPANY. I ordered my couch cover over two months ago and I never received the cover and they refuse to refund my money. I have requested a refund. Demanded proof that it’s in transit, requested an ETA, threatened them with BBB and any other applicable agency that addresses consumer fraud and nothing has worked. I’m going to file a dispute with my credit card company.”
“Terrible company who is unethical and is a fake storefront.
Ordered 2 months ago, order was supposedly lost, they will not send refund or send a new order.
No customer support, just automated messages
Save your time and stay away from this place”
“It’s been almost two months since I’ve placed my order. Their website says it’s an American company but their shipments come from outside of the country. Very different than “made in the USA” they don’t state this but they also don’t say your product is coming from overseas. I spent almost $200 and still have nothing. I could have ordered from amazon and gotten something a long time ago. All I’m told when I contact customer support is that shipment is on the way. Covid or no Covid this is by far the worst experience I have ever had with an online order.”
“I have been waiting on my merchandise for 7 week. The tracking information hasn’t been updated since May 3rd. Their so called customer support is completely useless. Do not do business with this Company”