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Craft Gin Club Reviews

4.8 Rating 6,360 Reviews

96 %

of reviewers recommend Craft Gin Club

Company Reviews

4.8

Based on 6,360 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

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Craft Gin Club 5 star review on 19th July 2023

Craft Gin Club 5 star review on 19th July 2023

Craft Gin Club 5 star review on 18th July 2023

Craft Gin Club 5 star review on 18th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having advertisements all over the website for a “free” taster box, then all of a sudden you have to pay for postage, when the company also has advertised everywhere on the site that they deliver for free! If you want to catch a customer’s eye, why would you false advertise and try to be misleading? The taster box is for sure more expensive than the 4.99£ but for sure does not cost 35£ (a price you put to mislead the customer again thinking they get the deal of their lives). And so, the price does not matter as much as your misleading marketing, as when I read “free”, I expect a free item. It is a horrendous strategy to try and lie and manipulate your current and potential customers!”

Posted 8 hours ago

Hi Justin, We're sorry to hear if any messaging was missed. Please do let me assure you that all Taster box messaging does say the cost of postage and packing as we would never want to mislead anyone! Please do let me assure you that the worth is indeed correct, please feel free to drop us an email at members@craftginclub.co.uk and we'd be happy to break it down for you. Kind Regards, Yasmine Customer Service Team Leader

Posted 6 hours ago

“I am always excited before opening my box and it did not disappoint”

Posted 13 hours ago

“A great unique gift for gin lovers. A box of goodies arriving by post. The feature gin is accompanied by mixers, cocktail ingredients and snacks. What is there not to love”

Posted 1 day ago

“Perfect company to purchase my monthly Gin, always delivered on time and each box is a surprise to open.”

Posted 2 days ago

“I always look forward to my Gin box anticipating the surprises, the delivery is always punctual, with a message to say that it’s on its way!! A kind of Santa every 3 months !!!”

Posted 2 days ago

“I absolutely love my Gin Boxes. It is a real treat to look forward to. Even the Postman is excited and as thrilled as me!”

Posted 3 days ago

“Perfectly and carefully crafted cocktails and snacks. The gins are stunning in taste and design too!”

Posted 3 days ago

“Absolutely loved everything about this box. The gin was delicious and in a beautiful bottle. All the snacks were delicious too. Also some great tonics mixers & samples. The magazine was great too. Can’t recommend Craft Gin Club highly enough!”

Posted 3 days ago

“I can always rely on the Craft Gin Club to provide me with new and exciting gins. Their customer service is great, delivery is on time and orders are always correct. I've been a member for over 2 years and have never looked back!”

Posted 3 days ago

“I received a 3 box gift for my birthday. First box arrived last weekend. It had a full bottle of gin and was crammed with extras, including a magazine that explained the contents of the box and how best to enjoy them. The magazine also gave cocktail recipes that could be made. I have elected to have the boxes delivered bi-monthly and can't wait for the next one.”

Posted 3 days ago

“Love the selection of products, it's like Christmas every two months”

Posted 3 days ago

“I am really impressed so far, it’s nice to try different gins, with suggested tonics and cocktails to pair them with. The other treats you get are lovely to try. I can’t wait for my next one!!”

Posted 3 days ago

“I really enjoyed the club, but with excess gin and the cost of bills, I wanted to cancel my subscription. I, like many these days, am quite busy. Therefore it really irritated me that I needed to call and sit on holding order to cancel my subscription. I hate this sense of deliberate inconvenience in order to keep your cash coming.”

Posted 4 days ago

“Very happy”

Posted 4 days ago

“Look forward with excitement each month, anticipating what is going to be in the box. The box arrives promptly each month. Packaging is excellent, everything is well secure. Magazine is full of great articles and cocktail suggestions”

Posted 4 days ago

“Look forward to delivery as exciting to see what gin and goodies in the box, always excellent:)”

Posted 4 days ago

“Simply the best”

Posted 4 days ago

“Love my monthly gin box it's like Christmas every month”

Posted 5 days ago

“I’m always happy with the boxes received, especially as you have no idea what will be inside. Delivery is always good, and the customer service was fab, twice my payday fell a couple of days after payment was due, so I contacted both times and the were ver helpful.”

Posted 5 days ago

“Recently complained about damaged delivery and no one contacted me, that was 3 weeks ago, cancelled my membership”

Posted 5 days ago

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Craft Gin Club is rated 4.8 based on 6,360 reviews