Crazy Domains Reviews

4.4 Rating 136 Reviews
88 %
of reviewers recommend Crazy Domains
4.4
Based on 136 reviews
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
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Crazy Domains 1 star review on 12th August 2023
Ranui
Crazy Domains 1 star review on 12th August 2023
Ranui
Anonymous
Anonymous  // 01/01/2019
I paid for a 10 year mail account and transfer of a domain name. I gave CrazyDomains SEVEN months notice before expiry of my existing contact with a more reputable host. Having supplied all information and authorisation transfer codes at the time of payment I found that CrazyDomains had done nothing except bank the payment. The domain name had to be retrieved from the previous host at additional cost due to CrazyDomain’s incompetence. Despite numerous communications with their “account managers” they failed to effect the transfer, failed to provide any service and failed to make any reimbursement. Although they operate out of Singapore and bank payments through Singapore they do not follow the laws of Singapore or the business ethics of that country. In the small print they hide behind the legislation of Dubai to avoid their responsibilities. These guys make the Mafia look honest and respectable. You are suitably warned. I am sure one of their flunkies will respond to this with various platitudes but you are advised to take what is said with a pinch of salt.
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Posted 2 years ago
NEVER USE Crazy Domains! Terrible company... all they care about is conning consumers into buying domains (at a low rate) to then learn the said domain you have just purchased is next to useless. They basically sell you a domain name you can't do anything with and then ask you to pay more (than other providers) to make it work. You literally can't do anything with the domain you purchase until you purchase more options. You can't even do a redirect to an exisiting site without paying more and more money. NO info or warnings are visible about the pointless domain purchase. Either during the adding to cart section or the payment section of the site. You might as well write your domain name on a scrap piece of paper and save yourself some money for all the use the domain purchase is. These guys are crooks and everyone should stay away from them. If I could give a negative star rating I would. NEVER USE Crazy Domains!
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Posted 2 years ago
Worst company, no good customer service. I purchase domains names, they are way more expensive than GoDaddy for example, and they are not providing the service they say they will. I paid for a domain name 10 days ago, and I still do not have it. They say they need more informations, which provided, but even now, they are unable to help me and verify it. Instead my domain have been frozen and I cant access it.
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Posted 7 months ago
Wow, these guys are something else....all the default product add-ons that get added sneakily as part of the domain check/purchase process.....damn....what scum....scamming people out of more money
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Posted 7 months ago
Crazy Domains is the worst. I've been waiting for 2 hours despite being told the wait time is 10 minutes. Once the agent communicates with you, they have no idea what they are doing.
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Posted 9 months ago
Crazy Domains are absolutely terrible to deal with if you have a problem. The customer (non)service people stick religiously to their scripts and will not transfer you to a manager even if you swear at them which I was forced to do after being given the runaround by several different minions. Crazy Domains absolutely suck. Do NOT deal with them.
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Posted 2 years ago
Crazy domains dont care for clients. Crazy domains have a reseller - who abandoned their business and left domain holders with no access to their domains. We notified Crazy Domains about this around 6 - 8 months ago. We managed to retrieve that clients Auth code after hours of effort. Now another person has contacted us. Their website and emails are down as their domain is no longer current. Crazy Domains (CD) were contacted two or more weeks ago. They backed the resellers 'rights' and tried to contact him. Fair call - although after we outed this guy 6 months ago you would think they would clean up their act with him. We requested the auth code sent to the registered owners email address. No! We were told we need to provide photo id (passport) and a signed letter. Done. We were told we needed to open a CD account. Done. We were told to open it under the owners email address - done. We verified the CD account via the owners email address. done. Two weeks on they are requesting us to send more emails, despite the emails being verified etc. We have raised an ICANN complaint. We still have no access to the clients auth code. CD could have sent it to the authorised email address. Now two weeks later, emails still don't work, web site is still down. Client is going nuts and now CD aren't responding to requests for escalation. Complete bureaucratic twerps with no care for their responsibilities or clients businesses. CD dont comply with ICANN or protect clients.
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Posted 2 years ago
Great customer support and next to no waiting time
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Posted 3 years ago
Crazy Domains is rated 4.4 based on 136 reviews