CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My parcel arrived within 2 days, excellent speed and happy with my shoes”

Helpful Report

Posted 8 years ago

“kept up to date about the progress of my order and the delivery of the order. Order was delivered when they said it would and left with a neighbour as instructed I wish more firms could be as efficient. Very impressed with the packaging.”

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Posted 8 years ago

“Quick and easy. Alot of really nice stuff!”

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Posted 8 years ago

“Love the clothes, love the fashion, love the store.”

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Posted 8 years ago

“Very quick delivery and very good service. A great retailer.”

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Posted 8 years ago

“I recived my raplh lauren hat after 5 days to sweden and it was very good.”

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Posted 8 years ago

“Easy purchase. Speedy delivery. Perfect 👌”

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Posted 8 years ago

“Fast shipping, products as described and shipped carefully.”

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Posted 8 years ago

“Very easy pleasant transaction with fast delivery”

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Posted 8 years ago

“Great prices, aswell as super fast shipping”

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Posted 8 years ago

“Great clear communiation with continuous helpful updates.The first time over the Xmas period I have received good customer service thank you.”

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Posted 8 years ago

“Very quick delivery service and plenty of notice of arrival”

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Posted 8 years ago

“Quick delivery good service”

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Posted 8 years ago

“By delivering on time, and communication about delivery at Christmas time was very good. Quality of product good aswell.”

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Posted 8 years ago

“Great service from the start. I was kept up-to-date from confirmation of order until delivery. Order was delivered exactly as told it would be and packaged beautifully. Thanks for great service and will shop with cruise in future and recommend cruise to friends and family.”

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Posted 8 years ago

“Great choice of products at a good price and prompt delivery”

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Posted 8 years ago

“Always 5 star service from the best clothing shop in glasgow and the west.”

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Posted 8 years ago

“I like the quality and principles of Cruise.The customer service was excellent,friendly and efficient.The variety of clothes on display are superb and it was my first time shopping at Cruise so thankyou.”

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Posted 8 years ago

“Order quickly processed and dispatched.”

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Posted 8 years ago

“Quick delivery of good quality clothing. Kept me updated on delivery process.”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,541 reviews