Cutter and Squidge Reviews

4.6 Rating 17,059 Reviews
90 %
of reviewers recommend Cutter and Squidge
4.6
Based on 17,059 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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Cutter and Squidge 5 star review on 16th March 2024
Nicola Board
Cutter and Squidge 5 star review on 15th March 2024
Paco Panconcelli (hotel Guest)
Cutter and Squidge 5 star review on 15th March 2024
Anonymous
Cutter and Squidge 5 star review on 8th March 2024
Ria Burnett
Cutter and Squidge 5 star review on 8th March 2024
Anonymous
Cutter and Squidge 5 star review on 7th March 2024
Anonymous
Cutter and Squidge 5 star review on 3rd March 2024
Bernadette Jones
1314
Anonymous
Anonymous  // 01/01/2019
Always wonderful cakes.. and delivered as said. Used Cutter and Squidge many times.
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Posted 18 hours ago
Very impressed with Cutter & Squidge!! I ordered one of the Brownie boxes for my BF, for Valentine’s Day and they were delicious! Packaged beautifully and tasted amazing! In addition to this, unfortunately my brownies did not arrive on the designated day - however when I contacted the support team for an update on a new delivery date they dealt with my query promptly and efficiently. I was very surprised and extremely satisfied with the service. I would rate 5/5 stars. A lovely luxurious treat or gift!
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Posted 6 days ago
Ordered some vegan cookies and a vegan Easter egg. The cookies were really yummy and even better warmed up! Haven’t tried the Easter egg yet but I cannot wait - it looks divine!
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Posted 1 week ago
I ordered a selection box for my dad’s birthday and DPD delivered to the wrong address despite all the emails confirming the address I had input. I emailed Cutter & Squidge who came back promptly with options on how to correct the issue and they sent out a new box the next working day. Oana was very helpful in getting the issue sorted.
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Posted 1 week ago
Just excellent! We had the 8” passion fruit and pistachio cake. It was so well packed it survived dhl delivering it on its side! The delicious aroma of passion fruit as I unwrapped it was divine. The texture of the cake was perfect- not too moist and not dry. The flavour was spot on. I find done cakes ‘too eggy’ but this one was perfect! Everyone was very very complimentary and I feel it was great value for money. None of it was wasted and allowed for really good portion sizes. It tasted amazing! Really loved it and looking to order another for my mums 80th, though other cakes in the range vastly increase in price from 8-10 inches I’m not sure I’ll be able to afford a 10” 80th from them but the passion fruit a d pistachio was competitively priced and delicious! Thank you! My 19 year old LOVED IT!!
Cutter and Squidge 5 star review on 16th March 2024
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Posted 1 week ago
Cake was not as good as expected. Very doughy and not the standard I would have expected for the price . I will bake my own next time
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Posted 1 week ago
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.
Posted 1 week ago
Great experience, would use again
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Posted 1 week ago
Lack of pistachio flovour. The sourness of passionfruit didn't stand out, as the sweetness covered most flavour. Bad handling of delivery. My cake was slightly squashed when received, the delivery guy held the parcel sideway when delivering to me.
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Posted 1 week ago
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.
Posted 1 week ago
Delicious cakes delivered on time so nice suprise but I was a little disappointed with the size, not very big for price but tasty.
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Posted 1 week ago
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.
Posted 1 week ago
Delicious cream tea- we really enjoyed all the cakes - thankyou
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Posted 1 week ago
The cake didn’t seem as fresh as previously and it was a bit salty. Good thing I had a voucher, otherwise the cake is a rather small portion for the price. Not sure if I’ll order again…
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Posted 1 week ago
Lovely cake
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Posted 1 week ago
Order arrived promptly and on date requested, they were a lovely surprise for my daughter. Little bit expensive, but she said they all tasted amazing, would definitely try them again
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Posted 1 week ago
Great company, top quality products
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Posted 1 week ago
Excellent customer service
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Posted 1 week ago
Great taste and quality. Really nice wedding cake!
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Posted 1 week ago
Hi,I did not receive no.1 candle with the pack. Would request a refund back please. Thanks.
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Posted 1 week ago
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.
Posted 1 week ago
This is the third time I have used Cutter and Squidge, each time for special gifts to be delivered. I have to say I am delighted with the whole process...it's easy to order, the communication is first rate, delivery has been problem free, and the products have been excellent. I especially like that the product range changes regularly, so there's always something new to choose . My friend ( that I sent the cakes to) was absolutely delighted, and actually impressed with the quality.
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Posted 1 week ago
The goods were delivered to Mum at her care home and they looked delicious! The staff sent a photo of Mum with her goodies! Thank you 😊
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Posted 1 week ago
Wow fabulous passionfruit and pistachio cake. Not too sweet, but perfect for everyone including our daughter and 13 year old granddaughter who share a birthday. Beautifully presented, amazing taste, just perfect, thank you
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Posted 1 week ago
Cutter and Squidge is rated 4.6 based on 17,059 reviews