Cygnett Reviews

Name: Cygnett
Address: 858 Lorimer St, Port Melbourne, Victoria
Rating: 4.36

4.4 Rating 441 Reviews

85 %

of reviewers recommend Cygnett

4.4

Based on 441 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5

Visit Website

Email:

Seang@Cygnett.com

Location:

858 Lorimer St,
Port Melbourne
Victoria
3207

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Cygnett 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality”

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Posted 1 year ago

“Great product and great delivery time”

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Posted 1 year ago

“Good product”

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Posted 1 year ago

“bought a product order number CY5916UK pre ordering i asked if they had a charger for my macbook, they said 'this is the best one' in fact the next week they released the one i rrequired, lead me to believe i was being miss informed. i was then given incorrect information on 3 emails, and lead to believe they would send me the required one ( as long as i paid over the top ) obfuscation and confusing emails from this company. would i do more business? = no. this is my experience and my honest review of this company.”

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Posted 1 year ago

“Super tough case, great for camping or backup for all your mobile appliances”

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Posted 1 year ago

Author didn't leave any comments.

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“It’s the wrong size I need to return it.”

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Posted 1 year ago

Hi Rob, We are sorry to hear this. Please submit a support request via the link below and we can assist with the returns process. support.cygnett.com - Sophie

Posted 1 year ago

“My wife had a very frightening experience with a Cygnett USBA -USBC cable in her car when not in use. When driving she noticed a fire-type smell which quickly turned into significant smoke coming from the central console. Luckily there was nothing else in the console so she quickly removed it to find that it unfortunately it had been draped into the console such that the USBC plug was vertically sitting on the mat at the bottom of the console, and it had burnt a hole through the mat. The cable was only 2 years old and had been hardly used as it was for my phone in her car which I rarely drive. I want to bring it to the attention of Cygnett but it is impossible to call, email etc. From my 50 years experience in the electricity industry it is obvious that the plug must have had an internal fault for it to overheat and catch fire when not in use, and therefore would not want to nre[lace it with the same product.”