DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.46

4.5 Rating 569 Reviews

86 %

of reviewers recommend DLaguna

4.5

Based on 569 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

DLaguna 5 star review on 25th August 2023

Anonymous

Elisa L

Freddy R

DLaguna 5 star review on 11th April 2023

Tenyu B

DLaguna 5 star review on 10th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A part was missing in the initial shipment and was immediately remedied. Much appreciated.”

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Posted 5 months ago

“Excelente servicio Mi orden llego muy rapido Gracias al equipo de Dlaguna”

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Posted 5 months ago

“Really happy with my purchase. One of the leg pegs were damaged and they swiftly sent multiple replacements! It's the same quality as the other one I bought from the offical Bend website!”

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Posted 5 months ago

Thank you very much for the positive review

Posted 4 months ago

“I ordered my specific product. The very next day i was notified my order was a discontinued product. Follow up from company ensured my order was corrected to current options and my order was delivered within two days. Great service.”

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Posted 5 months ago

Thank you very much for your kinds words, have a great week.

Posted 5 months ago

“My purchase from DLaguna was easy and their price for my light was the best I could find. I am very happy with their service and would use them again.”

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Posted 5 months ago

Thank you very much, you are fantastic client to work with.

Posted 5 months ago

“Great service, great selection.”

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Posted 5 months ago

Thank you for the positive vibes.

Posted 5 months ago

“Matt is so helpful and responsive to any questions or concerns. The lamp came earlier than expected! I highly recommend them.”

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Posted 6 months ago

Thank for the kind words, I hope you have a great week.

Posted 5 months ago

“Great overall experience, customer service is great and the planters are perfect!”

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Posted 6 months ago

Thank you, you're the best.

Posted 5 months ago

“Great products and service.”

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Posted 6 months ago

Thank you for the positive review

Posted 5 months ago

“I appreciate your curated selection and stateside access to an amazing manufacturer/artist I found while in Prague. I love the quality of the light I purchased as well as the perfect customer service and communication from Matt! I immediately purchased a second item upon arrival of the first.”

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Posted 6 months ago

Thank you very much to work with you especial now that you are a recurring client.

Posted 6 months ago

“Thank you for your awesome service”

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Posted 6 months ago

Thank you very much, and you are a awesome client.

Posted 6 months ago

“Great company and very responsive.”

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Posted 7 months ago

Thank you Mark, it was great to work with you.

Posted 6 months ago

“Outstanding customer service”

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Posted 7 months ago

You are so kind, we put a lot of effort to make our customers happy.

Posted 7 months ago

“The powder room isn’t even finished yet and it looks great”

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Posted 8 months ago

Thank you for the picture, it looks fantastic, we are so happy for you.

Posted 6 months ago

“Great experience working with Matt! He was super helpful and the product shipped very quickly. I would highly recommend DLaguana!”

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Posted 8 months ago

We strive for the best customer service, we are so happy you had a positive experience with us. And we hope to see you back in the near future

Posted 6 months ago

“Excellent customer service.”

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Posted 8 months ago

Thanks we strive to be the best, us little guys we have a stand out.

Posted 6 months ago

“Transaction was easy, product was shipped beautifully, customer service was excellent.”

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Posted 8 months ago

That is great to hear, they idea that the whole process has to go as smoothly as possible, with no hitches.

Posted 6 months ago

“Matt was extremely helpful … turning our order around in hours !!! Very Happy ! Tory”

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Posted 8 months ago

Every order that comes in is our top priority, sometime everything lines up and we can get things our crazy fast.

Posted 6 months ago

“Very please with this chair and the process of the purchase. Matt Cavoti was a rock star! He took the time to arrange color swatches to be sent to me, he provided a generous discount and followed up along the way. Would not hesitate to purchase again from DLaguna with Matt's help! Highly recommend others to consider products from DL.”

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Posted 8 months ago

I so happy everything came out fine, and that your customer experience was good.

Posted 6 months ago

“Did a great job with a return. Will from them again anytime we need lighted mirrors!”

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Posted 8 months ago

Yes returns are exceptional here, but this case merited it.

Posted 6 months ago

DLaguna is rated 4.5 based on 569 reviews