DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.46

4.5 Rating 568 Reviews

86 %

of reviewers recommend DLaguna

4.5

Based on 568 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

DLaguna 5 star review on 25th August 2023

Anonymous

Elisa L

Freddy R

DLaguna 5 star review on 11th April 2023

Tenyu B

DLaguna 5 star review on 10th April 2023

Anonymous

Anonymous // 01/01/2019

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“This company’s customer service is what the prototype for CS should be this day and age. Very impressive. Products speak for themselves, this gives them the edge.”

Helpful Report

Posted 8 months ago

It was great to work with Brian, and we hope to hear again from you in the near future.

Posted 6 months ago

“The DLaguna team researched availability of the tables we wanted and quickly got us a quote and placed the order. They followed up with shipping info and to confirm receipt. Being able to talk to a person and have the personal follow up and communication was great and is far better than the norm for most online shopping experiences these days.”

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Posted 8 months ago

We did some extra home work on this to make sure everything was ok with this order, and thankfully everything turned out perfectly.

Posted 6 months ago

“DLaguna was great to work with, and Matt was really helpful! When they were out of stock of our initial color choice, he helped get replacements right away.”

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Posted 9 months ago

The look great your a legend for sending the pictures, we are so happy for you.

Posted 6 months ago

“Very quick response and great communication with the order.”

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Posted 9 months ago

We are happy you liked your order have a great day .

Posted 6 months ago

“Outstanding customer service”

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Posted 9 months ago

You are so nice, thank you

Posted 9 months ago

“Excellent customer service and communication. Very impressed with quality of fixture.”

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Posted 9 months ago

Thank you very much we really appreciated the positive feedback.

Posted 9 months ago

“Absolutely Fantastic Customer Service!!! Great communication and quick follow up! Matt did an outstanding job and was great to work with!! AAAA+++ Customer experience.. We look forward to dealing with you again soon!! Thank you”

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Posted 9 months ago

We are just happy to be able to give you a hand, have a great day.

Posted 9 months ago

“Amazing customer service!!!”

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Posted 9 months ago

Thank you very much

Posted 9 months ago

“The products from DLaguna are excellent. They were very helpful picking out furniture without being able to see it in person. They were very patient and the shipping was impeccable, my hand blown glass tables arrived in perfect condition! Highly recommend this company!”

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Posted 9 months ago

Thank you we are happy that you received your order in tip top shap

Posted 9 months ago

“You could immediately tell the Tala lightbulb was a high quality lightbulb compared to your regular home depot find.”

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Posted 10 months ago

Thank you for the feedback, that is very cool of you

Posted 9 months ago

“I dealt with Matt from sales. He was very professional and extremely prompt with updates onto the status of the product I was needing. he was also very helpful in locating the product that I needed.”

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Posted 10 months ago

Thank you, you were a fantastic client to work with

Posted 9 months ago

“Couldn’t have had better customer service from Matt Cavoti he stayed right on my issue and resolved it thanks Matt”

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Posted 10 months ago

Thank you very much for your patience, it was great to work with you, I hope you have a great weekend.

Posted 10 months ago

“Great experience”

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Posted 10 months ago

Thank you very much, I hope you have a fantastic weekend.

Posted 10 months ago

“Great experience”

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Posted 10 months ago

Those stars are greatly apreciated

Posted 10 months ago

“First time using DLaguna. Product I ordered was fantastic and the delivery was timely! Highly recommend! Scott A.”

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Posted 10 months ago

Thank you very much, have a great weekend

Posted 10 months ago

“DLaguna did a great job of obtaining extension caps and lenses for my Focus landscape bodies/housings.”

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Posted 10 months ago

Hi Matt it was a pleasure to work with you, if you ever need to make a new purchase with us just let us know so we can give you a extra nice discount

Posted 10 months ago

“Had a wonderful experience with DLugana. When my order was out of stock, they contacted me to let me know and decide if I wanted to cancel my order. I decided to wait for the restock. They kindly sent me my order when it was available and packaged it nicely. Will definitely order from again.”

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Posted 10 months ago

You were a fantastic customer to work with, please have a great weekend

Posted 10 months ago

“Would use them again and again. Cabinet mirrors arrived well packaged. Installation was fairly simple. Communication with the sales rep was great.”

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Posted 10 months ago

“Good customer service that follows up with their purchases”

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Posted 11 months ago

“Matt was the best! I ordered lights from him and he kept me updated on the process of them being shipped. He also reached out to me when I received them to make sure all was good! His customer service and quick shipping was so over the top that I placed another order with him. Everything went well thanks to Matt's personal service!”

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Posted 11 months ago

DLaguna is rated 4.5 based on 568 reviews