DLaguna Reviews

4.5 Rating 568 Reviews
86 %
of reviewers recommend DLaguna
4.5
Based on 568 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read DLaguna Reviews
DLaguna 5 star review on 25th August 2023
Anonymous
DLaguna 5 star review on 13th July 2023
Elisa L
DLaguna 5 star review on 23rd May 2023
Freddy R
DLaguna 5 star review on 23rd May 2023
Freddy R
DLaguna 5 star review on 23rd May 2023
Freddy R
DLaguna 5 star review on 11th April 2023
Tenyu B
DLaguna 5 star review on 10th April 2023
Anonymous
28
Anonymous
Anonymous  // 01/01/2019
I love these pots, self watering, they have this cool rotate function and they also come with little rocks and a system to stop root rot.
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Posted 10 months ago
Susan helped me to identify an unusual bulb for a device and then expertly followed up with the order to ensure the bulbs arrived and fitted the device as expected. There was a complication with delivery as I was traveling and Susan followed up with the shipper to ensure it was available locally when I arrived in the area. Overall, customer service as it used to be!
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Posted 10 months ago
Love the personal touch!
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Posted 10 months ago
Assembly and use instructions are incomplete. This is an expensive joke of a product!
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Posted 10 months ago
That is a true shame to hear you could have asked we can send instruction videos on how to assemble this item, would you please consider to remove the bad review if we give you a 20% discount on the purchase of any item in the store except mirrors and towel warmers, please consider these negative reviews really affect us as a company.
Posted 10 months ago
Outstanding customer service
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Posted 10 months ago
To easy to use
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Posted 10 months ago
Service Delivery and product are all excellent.
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Posted 11 months ago
Great product :) High quality and looks great
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Posted 11 months ago
Great communication and promptness!!
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Posted 11 months ago
Matt knew exactly what we wanted. He made sure it was in stock where others said it was not in stock. He followed up on delivery and if mirror not damaged
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Posted 11 months ago
Fast shipping. Fair price. Package arrived in good condition. Highly recommended.
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Posted 11 months ago
Thank you very very much for the positive vides, have a great week!
Posted 11 months ago
Verified product availability quickly and got my order ready and shipped out just as fast. Thank you!
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Posted 11 months ago
Sales team very responsive! Can't wait to install my mirror!
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Posted 11 months ago
Great quality, solid to the touch. Nice color of finish.
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Posted 11 months ago
Everyone I dealt with was so very helpful, knowledgeable and professional. I am sure I will be a return customer. I wish more companies had this type of customer service.
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Posted 11 months ago
The sales staff, Susan and Matt were very helpful throughout my purchase. I will review the the fixture once I have it installed.
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Posted 11 months ago
Very quick and efficient customer service. The item I ordered took a while to be produced and delivered but the Dlaguna team was very responsive.
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Posted 11 months ago
I ordered two Ova Pendant lights from DLaguna at an unbeatable price (the lowest price across all online vendors offering these lights). The product was received well packaged and in great shape. The lights were easy to install (we hung them over our kitchen island) and totally transformed our space. I would like to thank Matt Cavoti for making this an amazing shopping experience. I was in good hands with Matt who took care of me and helped me resolve some logistical challenges around the delivery. DLaguna offers a personal touch in dealing with their customers that sets them apart from other online vendors. I will certainly be back soon to browse for other items from their extensive catalog of modern furniture, lighting, and decor.
DLaguna 5 star review on 11th April 2023
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Posted 11 months ago
After contacting two other furniture suppliers about these Kartell chairs, which have been discontinued, Matt was the only person who managed to find them. I wanted to match an existing pair, so when he was able to locate and ship these in a couple weeks, I was thrilled. He offered competitive pricing and free shipping. The chairs arrived in perfect condition. Matt is a magician and so pleasant to work with!
DLaguna 5 star review on 10th April 2023
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Posted 11 months ago
Very well built, and it’s beautiful in the custom home setting
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Posted 11 months ago
DLaguna is rated 4.5 based on 568 reviews