DLaguna Reviews

4.5 Rating 568 Reviews
86 %
of reviewers recommend DLaguna
4.5
Based on 568 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read DLaguna Reviews
DLaguna 5 star review on 25th August 2023
Anonymous
DLaguna 5 star review on 13th July 2023
Elisa L
DLaguna 5 star review on 23rd May 2023
Freddy R
DLaguna 5 star review on 23rd May 2023
Freddy R
DLaguna 5 star review on 23rd May 2023
Freddy R
DLaguna 5 star review on 11th April 2023
Tenyu B
DLaguna 5 star review on 10th April 2023
Anonymous
28
Anonymous
Anonymous  // 01/01/2019
I ordered two Ova Pendant lights from DLaguna at an unbeatable price (the lowest price across all online vendors offering these lights). The product was received well packaged and in great shape. The lights were easy to install (we hung them over our kitchen island) and totally transformed our space. I would like to thank Matt Cavoti for making this an amazing shopping experience. I was in good hands with Matt who took care of me and helped me resolve some logistical challenges around the delivery. DLaguna offers a personal touch in dealing with their customers that sets them apart from other online vendors. I will certainly be back soon to browse for other items from their extensive catalog of modern furniture, lighting, and decor.
DLaguna 5 star review on 11th April 2023
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Posted 11 months ago
The sales and fulfillment teams really did an amazing job seeing that my order was fulfilled within a tight project timeline. Received the rush-order lights just in the nick of time. Very appreciative of their team effort. Thank you!
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Posted 1 day ago
Great communication from the team and gorgeous product. Would def purchase from them again~!
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Posted 2 weeks ago
customer service was really great. price was fair. shipping was very fast. will order from them again for sure.
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Posted 4 weeks ago
Quick service. Got exactly what I needed, but it was more expensive than I would have liked.
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Posted 1 month ago
Great service and speedy delivery. Only complaint is for that Kind of money, it should come with stainless pan head screws and quality anchors. Shame on Carona.
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Posted 1 month ago
I never received a confirmation email of my purchase nor tracking information for delivery . Since this was my first ever order , I began to be concerned that I was scammed . Thankfully , it was a happy ending with punctual delivery for a birthday day . Thank you ! However I would update your service to include both the items I mentioned above .
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Posted 1 month ago
Hi my name is Matt, first and foremost thank you for the other positive review but with this negative review I do have to say we did send you the confirmation, the tracking number once dispatch and I actually did send a follow up email to check if everything was Ok, we never received a response. This is the email you used on your order Zemom1218@aol.com, maybe it went to your spam. Please remove the bad review it really hurts business, we can offer you an extra discount on a future purchase, please contact us at sales@dlaguna.com.
Posted 1 month ago
Nice product and quality
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Posted 1 month ago
Mirror was packed great..and arrived in good condition.. Great follow up by customer service asking if everything was satisfactory… It sure was.. We love our mirror!
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Posted 1 month ago
Lovely products. Excellent customer service. Perfect!
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Posted 2 months ago
Very pleasant and professional team to work with!
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Posted 2 months ago
Great chairs. As advertised
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Posted 2 months ago
They were very helpful in quickly narrowing down the bulbs I needed for some outdoor lights. I received my order the very next day. Awesome customer service!
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Posted 2 months ago
Good customer service
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Posted 2 months ago
Thank you very much for the nice review!
Posted 1 month ago
Great service
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Posted 3 months ago
Thank you very much, please have a happy holiday season
Posted 3 months ago
Love by chairs they are very well made & beautiful!
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Posted 3 months ago
That is so nice of you, we wish you happy holidays
Posted 3 months ago
The outdoor light fixtures I ordered were just what I wanted & were shipped out immediately!
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Posted 3 months ago
Thank you for the good vibe, I hope you have a fantastic holiday season
Posted 3 months ago
Matt Cavoti is great to work with. Once we got the price squared away, the product was shipped and received promptly. Thanks again.
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Posted 3 months ago
Greg my friend you are the best to work with, please have a happy holiday season.
Posted 3 months ago
Great quality
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Posted 3 months ago
Thanks for the stars my friend, happy holidays.
Posted 3 months ago
Matt (sales) @ DLaguna made making a purchase of some add-on equipment for our Corona Lighting Underwater Lights so easy. I checked out one distributor (painful) before going to DLaguna - super glad I did. Matt was accessible & made the whole transaction effortless, saved some money and screamed what every customer simply wants: an “easy to do business with” approach. He even checked up later to ensure I got my kit and everything was ok. WHO DOES THAT?! Highly recommend DLaguna as my first choice. Thx again, Matt.
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Posted 3 months ago
Don you are a legend, you are so kind. I hope you have a fantastic holiday season.
Posted 3 months ago
A part was missing in the initial shipment and was immediately remedied. Much appreciated.
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Posted 4 months ago
DLaguna is rated 4.5 based on 568 reviews