dancing leopard Reviews

4.3 Rating 230 Reviews
82 %
of reviewers recommend dancing leopard
4.3
Based on 230 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy

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The best customer service, great quality items & I couldn’t be happier
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Posted 2 years ago
DL were so responsive with my recent query & even upgraded my delivery to ensure I had my items on time for an event. Amazing customer service & the best quality dresses!
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Posted 2 years ago
Really great clothing and lovely customer service
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Posted 2 years ago
Love their clothes and customer service is top notch. I've never felt so good or been complimented so much!
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Posted 2 years ago
I purchased an Oliviera dress which is great quality and makes me feel fabulous. Oli from customer services was very helpful in getting my order to me quickly in time for the weekend! I will be adding more to my ever expanding DL collection soon.
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Posted 2 years ago
Customer service is on point! Spoke with Oli who was a life saver when I needed to get my dress in time for a hen do! Dove bamboo dress is a beauty, got many, many compliments and asked where I got it from - would order a size smaller but will def be ordering again in different colours. Thanks a mil!
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Posted 2 years ago
As someone who was a size 10/12 and absolutely ballooned to a 16 through lock down I am really upset by dancing leopard. I know some brands can be small so to make sure I didn’t upset myself I ordered a size 18 jagger dress. OMG it was the smallest thing ever, I couldn’t get it to even meet in the middle let alone do up. I also ordered a size 18 dove dress which was at least 2 sizes too big!!! To say I was confused is an understatement. As someone who already feels sizing is a trigger point, to order two dresses from the same brand and have such different sizes is not good! Bear in mind I have another dancing leopard dress in a size 12 which I wore before lock down and now is only slightly too small! Please stop this inconsistent. It does not make anyone feel good! I’ve returned both and have declined the wedding I’m going to because of how these dresses have made me feel
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Posted 2 years ago
Customer service is fantastic! Ordered a dress in the sale, wore it to lunch date, noticed slight flaw in fabric. Within 1.5 hours of emailing them with pictures I was given the choice of a refund or a replacement. I chose the latter and a new dress was posted for next day delivery on the understanding I sent back the faulty one within 7 days. I was also give a £10 voucher. Unfortunately the second dress also had a flaw so I posted them both together free of charge and the second replacement I was sent arrived next day having been personally inspected by the Returns Manager and was perfect. Thanks guys - you are a shining example of how customer service should be done!
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Posted 2 years ago
Really great customer service and good quality pieces.
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Posted 2 years ago
Outstanding customer service who went above and beyond to help me. My dress was perfect when it arrived too so I’m now off to order it in more colours!! Thoroughly recommend this company
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Posted 2 years ago
Dress sent without a belt however Live Chat/customer service responded promptly and sent the belt the next day. First little issue after many orders and was dealt with perfectly! Cannot wait to place the next, of many, orders!
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Posted 2 years ago
Answered my query straight away. Very helpful
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Posted 2 years ago
Lovely clothes, great customer service. Sent my item next day delivery as I forgot to add it but emailed me to let me know they would do it for me instead of paying again. Really good quality clothes for good value.
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Posted 2 years ago
This is my first time ordering with Dancing Leopard and I've been so impressed with the service received. My order was received super quick and returns were very straightforward too. Very impressed with the overall service received.
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Posted 2 years ago
Brilliant customer service from Oli!
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Posted 2 years ago
So happy to have discovered DL. The dress I chose is just gorgeous. When I had issues with sizes customer service were so helpful - prompt replies, very accommodating and gave a personal service with no quibbles which is hard to find these days! Would highly recommend :)
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Posted 2 years ago
First class customer service and excellent prices! Dancing Leopard highly recommended by my daughter too. Can’t wait to receive my dresses.
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Posted 2 years ago
Customer service resolved my issue within a day. Superb service. And the clothes are fantastic too!
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Posted 2 years ago
The customer service was absolutely brilliant- so friendly, responsive, understanding and accommodating! Looking forward to receiving the beautiful dresses 😊
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Posted 2 years ago
They’re customer service is second to none. They are so fast at not only replying but also solving the issue.
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Posted 2 years ago
dancing leopard is rated 4.3 based on 230 reviews