Dark Peak Reviews

4.8 Rating 54 Reviews
98 %
of reviewers recommend Dark Peak

Write Your review

Tell us how Dark Peak made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Great customer service. I needed the jacket in time for a hike and after I send dark peak a message I received the jacket within days.
Helpful Report
Posted 1 year ago
I ordered the Nessh Synthetic jacket and it's so comfortable. I live in Minnesota where it regularly gets down to -20F (-28c) and this jacket keeps me warm. It's so light it's kind of unbelievable that I can be as warm as I am with feeling like I'm not wearing a jacket at all.
Helpful Report
Posted 2 years ago
Seem to have a good ethos. Didn’t have much need to deal with customer services as no problem with purchase which is a good thing!
Helpful Report
Posted 2 years ago
The jacket is very lightweight and comfortable. It is warm and has good water resistance to light rain. It arrived very quickly and was packed in sustainable material, which is great.
Helpful Report
Posted 2 years ago
Web site was great but could maybe do with some better advertising, as it took me some searching to find what I now consider to be the perfect jacket. Order and delivery was smooth as butter, with adequate information when needed.
Helpful Report
Posted 2 years ago
Couldn't be happier with my fabulous Dark Peak jacket, which is a brilliant shade of blue. It is as light as a feather and so soft and comfortable to wear. Although it hasn't yet been tested in really cold weather, it has already kept me warm and comfortable on chilly, blustery days. I really like the way that the hood has been styled, which ensures that it stays up on the windiest of days! I am very pleased with the sizing too: it is just right for me and ensures that there is room for more layers underneath. The service and delivery arrangements couldn't be faulted. Mine arrived in two days of being ordered. Best of all I know that by purchasing my jacket, a homeless person will have a jacket, designed in consultation with Homeless Charities, to keep them warm and dry. I can't recommend Dark Peak highly enough. Thank you!
Helpful Report
Posted 2 years ago
Love my Dark Peak jacket- snug, warm and hardly notice I’m wearing it!
Helpful Report
Posted 2 years ago
I have been trying to return the jacket I bought for 3 weeks. There is only 1 email address from which I've had no response. I've now resorted to making a public post on their social media platform in the hopes that someone
Helpful Report
Posted 2 years ago
Amazing jacket from amazing company!
Helpful Report
Posted 2 years ago
Only got the jacket (size S) and still didn't have the chance to try it in cold weather. The jacket looks good on the body, comfortable, packs small. The only comment I have so far is that the sleeves are too narrow. the central part of the jacket fits well, also with couple of layers underneath it, but the sleeves make it all a bit too tight and I don't think I have unusual wide arms.. It made me even think of trying to sell the jacket (bigger size will probably be too big for the center of the jacket and for the sleeves length). Also it would be helpful to add some pictures of models that are shorter than 160 cm but are not super skinny - it was hard for me to understand my right size as all the pictures are of women of at least 162 cm- no picture with women below average height (I'm 152 cm).
Helpful Report
Posted 2 years ago
Very efficient. I returned a jacket because it was too small, and the jacket was picked up the next day and a replacement sent on the same day. Communication with the company was quick and easy.
Helpful Report
Posted 3 years ago
Love the jacket - thank you!
Helpful Report
Posted 3 years ago
no tracking on the shipping order, but the jacket arrives without any issue from England.
Helpful Report
Posted 3 years ago
Quick delivery. Good product. Not the right size but free return policy and helpful staff (via email) ensured there was no problem with my refund.
Helpful Report
Posted 3 years ago
Good reliable service. Just tried in cold snowy weather. Feels very warm. Slight note on colour of jacket. Ordered grey but not really grey more purple colour. But still looks good.
Helpful Report
Posted 3 years ago
Well....we bought two coats. One each. We love them! Been out walking and are absolutely fit for purpose. Warm, hood is perfect to protect against cold or wet conditions, and really light. And.... love that this is a small UK brand and not made produced commercial brand. And of course the buy one give one ethos.
Helpful Report
Posted 3 years ago
great jacket
Helpful Report
Posted 3 years ago
Fast shipping to US and good return support.
Helpful Report
Posted 3 years ago
Fantastic quality product - everything people say is true; this is the most thoughtfully designed jacket I've owned. And all of that with the outstanding relationship with those working with the homeless. Really extraordinary.
Helpful Report
Posted 3 years ago
Purchased 4 top rated jackets including Patagonia, North Face LL Bean and Arc'teryx.... THIS JACKET far surpassed all the other jackets combined. It has all the right pockets and the right set up and for someone who stays cold all the time this jacket is incredibly warm. the thumb holds are an AMAZING addition. Would recommend.
Helpful Report
Posted 3 years ago
Dark Peak is rated 4.8 based on 54 reviews