Dears Pharmacy & Travel Clinic Reviews

4.8 Rating 316 Reviews
96 %
of reviewers recommend Dears Pharmacy & Travel Clinic
4.8
Based on 316 reviews
Shipping & Delivery
Delivery Methods
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Customer Service
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Phone:

01313322851

Email:

info@dearspharmacy.co.uk

Location:

645 Ferry Road
Edinburgh
EH4 2TX

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Anonymous
Anonymous  // 01/01/2019
The pharmacy in Oakley was great until Dears took over, now it is a shambles. It took me ten minutes from entering the shop to collect a made up prescription, they forgot to order a special order med from the supplier and then insisted I had collected it before finding it in a pile and I have seen other prescriptions get lost and the staff telling customers their prescription doesn't exist. Counter staff now seem stressed and worked off their feet.
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Posted 4 years ago
One lady who works there, not sure is she is a pharmacist or what, doesn’t wear the uniform, and she doesn’t look professional in the clothes she’s wears. Not hygienic and her manner leaves something to be desired and I have heard her speaking to other members of team, not very nicely. She could do with being told off herself. Not nice customer service. Think her name is with an S. Other staff aRe usually great, especially the one with long brown hair, always helpful and efficient, but haven’t seen her for awhile, hope she’s not left
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Posted 5 years ago
Dears Pharmacy Oakley,worse than useless, they dont have a clue what's going on half the time. The most unorganised chemist I have ever dealt with, this chemist was a great chemist, living in oakley all my life, never had an issue, until Dears got their incapable hands on it. Don't rate them at all, and now tend to take my custom and prescriptions to another pharmacy.
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Posted 3 years ago
Dears Easter Rd is my local. Chemist. Its always busy but the staff and friendly and helpful and the pharmacists knowledgeable. I'm amazed how calm the staff are in the face of unpleasant abuse on occasions. Highly recommend.
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Posted 4 years ago
Dears pharmacy in Edinburgh oxgangs broadway have always been my first choice not only because it is my closest pharmacy but for the fact they are very caring and if you need some advice they are always happy to listen. Thank you to Jane and Allison and all the staff at oxgangs dears pharmacy!
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Posted 4 years ago
Had one of the best health checks with Rachel and Jill. Excellent service and care. Will be sending my husband along asap as it's great to have these results.
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(Kelty) - Posted 5 years ago
So friendly when myself and husband went into the Dunfermline branch for our flu jabs. Thank you Sandi!
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Posted 3 years ago
Michele is always really helpful and good when I come in..she gives great customer service and I will defo be back. 10 out of 10 for customer service
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(Lochore) - Posted 4 years ago
thanks you to Mohsin at lochgelly chemist Dears , for spending so much time with me talking about the weight loss injection , he also helped me with diet and exercise tips and help me save money by signing me up to the stop smoking service challenge . Cant wait to start and lose weight with your help , thank you so much
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Posted 4 years ago
thanks you to Mohsin at Lochgelly chemist for taking the time out and helping me with a weight loss injection , went thru everything in so much detail including diet and exercise plus helped me afford it by signing me up to a stop smoking challenge service . thank you so much you were brilliant
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Posted 4 years ago
Big thanks to the kelty store for their help in helping me to stop smoking with smoking cessation program.
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(Kelty) - Posted 4 years ago
Love the new healthera app, great service in the kelty branch
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(Kelty) - Posted 4 years ago
Chloe was amazing and a good support when doing my free smoking service.
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(Lochgelly) - Posted 4 years ago
Great service! Very helpful.
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(Kelty) - Posted 4 years ago
Very quick and helpful service.
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(Oakley) - Posted 4 years ago
Excellent service Extremely helpful staff with a genuine concern for customer wellbeing Would recommend Lochgelly branch to everyone 5 star
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Posted 4 years ago
Myself and my disabled son have just been to my local Dears pharmacy in Lochgelly,the lovely Lauren gave us both our flu vaccine,quick,painless and informative,definitely a 5 star service !!
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Posted 4 years ago
Got the flu jab - quickly, easy informed
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Posted 4 years ago
Excellent friendly service
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Posted 4 years ago
Fantastic customer/patient service once again from the Dears team at the Glenrothes pharmacy. My daughter had her follow up chicken pox vaccination today and we couldn't be more grateful for the expert care and approach delivered by the pharmacist and his team. Many thanks to all.
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Posted 5 years ago
Dears Pharmacy & Travel Clinic is rated 4.8 based on 316 reviews