“I can only describe Debenhams website as going back 20 years when we had dial up internet………slow stop freeze wait a minute there’s more info to download before you can look or search….. god sake doesn’t take much to rectify this….”
“Can you upgrade your website because it has become really hard to browse and I have realised that the website has become even more slower now. It’s really annoying”
“Really slow, clumbersome website. Was going to buy clothing that I wanted, however website too slow and kept jumping around so instead bought the same clothing from Amazon with no issues. Sort your website out because your loosing loads of business .”
“For months now I've found the online shopping experience awful with debenhams..need hours spare to look..I would order alot from here as i see great deals but my gawd its just not worth the hassle”
“This is the most frustrating site ever !!! It bounces from place to place and is SO difficult to navigate.
I loved the store, in fact it was always my "go to " shop but I've given up with the website.
Sort it out , you must be losing so much trade.”
“The ceo wants a good slap for not sorting this slow website out your loosing millions £££ just like when Debenhams was on the the street won’t be long now till it disappears again….”
“Your website is appalling. It doesn’t load. I put in womens sandals, I get childrens. It kicks you off. I am never able to get fully through what I want to look at and I get fed up and leave. I would imagine this is not good for sales.”
“What has happened to Debenhams website it is so slow when trying to view items I’m at the point now where I just give up!! They really need to get this sorted in the past I have never had a problem.”
“As others have stated the website is awful! So slow, constantly returns to the home page when not selected.
I used to order a lot from Debenhams but I can't be doing with the frustration of using their site and like others I just give up!
Bizarre state of affairs when you solely rely on website purchases.....!”
“Useless slow website. Every time I give up browsing as it's just too frustrating. Please please please sort the website. It never used to be like this”
“Website is sooooo slow pages flick about from the one you want to different ones. Drives me insane which is good because I would probably spend a fortune if I didn't get so frustrated!”
“Website is soooo slow, it takes ages just to turn a page, then you get half way through and it wont go any further. So you see a quarter of what you want to see. I managed to order a couple of things, but not all I wanted. Debenhams you're losing customers!”
“Debenhams was my place to go for clothing. The website is broken. The filters hardly ever work and this is so frustrating. If you view a garment it returns you to the start of the search, not where you left off. I've given up and use NEXT now, their Web site allows you to search and buy very easily.”
“Website very very slow!
This has been going on for years now. Hate looking at anything because of the website speed. Get new faster servers, get new IT department, just get it sorted, it's not that difficult.”
