“The clock itself is really pretty. It was packaged well and arrived pretty quickly. However, the mechanism DOES NOT WORK. I emailed customer service and asked for a return # or if I could exchange it and I was told that they would send a new clock mechanism. Well that's been over 2 weeks and nothing. I get the feeling that Decor Steals doesn't like to return or exchange defective or damaged merchandise. I will NOT be buying here again. I don't appreciate spending $80 to have a broken clock just sitting in my living room. NOT a good deal and would not recommend anyone to buy here either. It's all overpriced, ill manufactured pieces from China.”
Hi, We're so sorry to hear this!
Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email firstname.lastname@example.org with photos and they would be happy to make this right. Enjoy your day!
Hi Jim, Thank you for your review. Your item did ship out 2 days after the purchase date. We are at the mercy of the carriers to deliver your package in a timely manner as once your package leaves our warehouse it is in their hands to do so. Please accept our apologies for the delay and inconvenience! Thanks for being a Stealer and have a Great Day!
“I was thinking that there would be instructions included with this item. It’s probably not worth what I paid for it, but the beehive design is as pictured. I have not used it yet. I had to go back and look at the original posting to find out what to put in the thing. Not that happy.”