Decor Steals Reviews

Name: Decor Steals
Address: 207 E. Blue Heron Blvd, Unit 3, Riviera Beach, Riviera Beach, Florida
Rating: 4.45

4.5 Rating 10,240 Reviews

85 %

of reviewers recommend Decor Steals

4.5

Based on 10,240 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

About Decor Steals:

Decor Steals is a daily deal site featuring 3 new home decor products every day! Our steals only last 24 hours (or while supplies last) so don't wait!

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Decor Steals 5 star review on 24th April 2024

5065

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed! I bought this wreath (pictured) because it was a beautiful full wreath. Not the one I received.”

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Posted 1 year ago

“Never received items. Very frustrating.”

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Posted 1 year ago

“I have not received this order and I am beyond upset that I have reached out via email. You could not find my order in the system yet I have been charged.”

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Posted 1 year ago

“Y’all get a 1-star because there is no zero-star rating available. Really wanted these lanterns… You said UPS said someone at my address refused shipment, which is not truthful. You dealt with UPS, then refunded the purchase price to me, saying the item was sold out. Oh, well.”

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Posted 1 year ago

“I'm really disappointed in the customer service that was provided to me. I was trying to place an order for an item to have it shipped within the lower 48 contiguous states to then forward to Alaska. The billing address state is required during checkout, yet there is no option for AK. I understand; this happens quite a lot in shipping outside the continental U.S. So I figured I would e-mail customer service asking if there could be a resolution to be able to use my debit billing information and specifically stated my intentions for the shipment method--twice. It was like they never acknowledged what I had said. They repeated how AK residents get their packages and then proceeded to state that the billing most likely needs to be within the lower 48 and they will pass it onto the team. I highly doubt that. It's already burdonsome on someone to make them ship something to you. All it is is one simple addition to the website to input "required" information--for billing, not shipping. Just glad I still managed to find a card with non-AK billing information; otherwise, I wouldn't have purchased anything at all after receiving these responses.”

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Posted 1 year ago

“I purchased an item that had 3 day shipping 2 weeks ago and I'm yet to get a clear answer as to when I will receive it. I just keep getting the run around which is extremely unprofessional and I will not be recommending this company. It's funny how all the bad reviews keep getting removed.”

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Posted 1 year ago

Hi Eunice, We're so sorry to hear this has oversold! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 1 year ago

“I have not received this purchase yet!!!”

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Posted 1 year ago

Hi Stevie, Your shipment 1Z19X84V0398901429, If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day!

Posted 1 year ago

“Will not refund my money for a damaged delivery!! And now not responding!!”

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Posted 1 year ago

Hi, Our Team packages each item with love and care. We are very sorry your item did not make it to you without damage. We see that our Team has supplied you with a full refund. Please reach out to our Customer Happiness Team at yourbestfriends@decorsteals.com if you have any additional questions. Enjoy your day!

Posted 1 year ago

“Never recieved this item.”

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Posted 1 year ago

Hi Kirsten, We're so sorry to hear this has happened! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 1 year ago

“Didn’t arrive”

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Posted 1 year ago

“I have never received my order. So where did it go. Can't review something I didn't get.”

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Posted 1 year ago

“Did not receive and ordered mid November.”

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Posted 1 year ago

“The glass is all shattered”

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Posted 1 year ago

“The stool arrived with one of the legs stripped out and I’ve emailed them THREE times asking for a refund - the first 2 emails were requesting a replacement. Now, I’m done. I want a refund.”

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Posted 1 year ago

“I haven't received it yet and I sent a "contact us" email and have not received a response.”

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Posted 1 year ago

“My item arrived BROKEN. I sent an email to see if I can get it replaced and I haven’t heard back.”

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Posted 1 year ago

“This was my first order and I ordered what I thought was the 2022 box. Very confused how I received the 2021 box. Last years items for this years price?!?!?! Anyways my mistake but I was told I couldn’t return it in exchange for the 2022 products. Very disappointed! Will not order again!”

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Posted 1 year ago

“It came broken so it was thrown out.”

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Posted 1 year ago

“Received an email to review my purchase but I have not received it. The tracking # has never been updated.”

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Posted 1 year ago

“I haven't received this item. Please update this item.”

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Posted 1 year ago

Decor Steals is rated 4.5 based on 10,240 reviews