“I ordered a sign over a month ago. Emailed several times about when I would receive it. Customer service keep referring me to tracking info. No help, since it never indicated that it was ever shipped. Now I get an email that something went wrong and to contact UPS. No explanation. Let's see how long it will take for refund. I will never order from them again.”
“I am so very disappointed with my package, it came broken after waiting so long for this limited edition steak :( my heart literally broke in pieces like the mirror as i opened it all shattered and you guys couldn’t replace it :( pls pls pls package the others carefully so your other customers won’t be as heartbroken as I am”
“After I received my item and the price was lowered by $10. I paid $49 eight days later The price was lowered to $39. I emailed the company about the price difference they refused to credit me the difference. I even emailed them photographs and proof. Very disappointed in the dishonesty of this company. Will not be shopping here again.”
“I have purchased several things from Decor Steals and have always been pleased. No so with this product. The riser portion feels very plastic like and the color is not like wood at all, more reddish. I already took it apart and painted it to hide the color and texture. This was a miss but I’m not forgetting that all my other purchases have been hits.”
“The quality of these candle risers is poor. Both risers had loose legs to the point they were not even usable initially. To prevent a headache of having to go through the return process I manually tightened the screws on the legs myself and they are now usable but, still not tightened as they should be. As my first purchase, these were a disappointment.”
“The last two times I’ve ordered they have given me a refund 4 days later saying I’m sorry it’s out of stock.
No email to me apologizing for their mistakes.
At least they could give me a gift card for future purchases.
Won’t be purchasing anymore from you anytime soon!!”
“I have been on the waitlist for months for this shelf and never notified that it was restocked. Don’t bother with waitlist notifications. They NEVER notify you. Again I gave placed myself in the list for this shelf. I’ll come back and inform you how it works out!”