Decor Steals Reviews

Name: Decor Steals
Address: 207 E. Blue Heron Blvd, Unit 3, Riviera Beach, Riviera Beach, Florida
Rating: 4.45

4.5 Rating 10,238 Reviews

85 %

of reviewers recommend Decor Steals

4.5

Based on 10,238 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

About Decor Steals:

Decor Steals is a daily deal site featuring 3 new home decor products every day! Our steals only last 24 hours (or while supplies last) so don't wait!

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Decor Steals 4 star review on 19th April 2024

5060

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very disappointed in the fireplaces screen. It is supposed to look vintage, but it just looks damaged.”

Helpful Report

Posted 2 years ago

Hi, We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com

Posted 2 years ago

“I love Decor Steals However my pots were shipped and broken I took pics and haven’t heard back yet please advise how to proceed thank you Bev”

Helpful Report

Posted 2 years ago

Hi Bev, We're so sorry to hear this! Our customer happiness team has sent you an email response from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 2 years ago

“It hasn’t made me happy, I was very disappointed”

Helpful Report

Posted 2 years ago

Hi Anna, We're so sorry to hear this has happened! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com

Posted 2 years ago

“I’ve never received them....not sure how I can review them for you. Any idea where they are? Carla”

Helpful Report

Posted 2 years ago

Hi Carla, If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day!

Posted 2 years ago

“It was not what I expected.”

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Posted 2 years ago

Hi Bernie, Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! Enjoy your day!

Posted 2 years ago

“NEVER RECEIVED MY ORDER!!!”

Helpful Report

Posted 2 years ago

Hi Sherry, We're so sorry to hear this has happened! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com

Posted 2 years ago

“Where are my package??”

Helpful Report

Posted 2 years ago

Hi Jamie, If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day!

Posted 2 years ago

“The risers were cute, but very cheaply made. Both arrived split down the middle. This is rare in my experience, but disappointing none the less. Upon contacting Decor Steals, they told me they considered the damage to be part of the charm, and that it was "distressed" not damaged. (There were pieces falling out of one board at this point.) Sadly, I likely won't be ordering from DS again. 🙁”

Helpful Report

Posted 2 years ago

Hi, We're so sorry to hear this has happened! We see our team is in the process of taking care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com

Posted 2 years ago

“Not happy with my purchase”

Helpful Report

Posted 3 years ago

Hi, We're so sorry to hear this has happened! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com

Posted 3 years ago

“Have not received this item yet. Received a message from deliverer that it was damaged at their facility and that it was being returned to Decor Steals. I have yet to receive a communication from Decor Steals about a refund or a replacement. Hoping I hear something soon.”

Helpful Report

Posted 3 years ago

Hi Melanie, We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 3 years ago

“Disappointed because it wasn’t balanced and I had to return it. I was afraid it would fall over and damage my counter”

Helpful Report

Posted 3 years ago

Hi Catherine, We're so sorry to hear this! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com

Posted 3 years ago

“Well since I never got my item and it was delivered to someone else. I cannot give a positive rating. First time dealing with them and it was not a good experience.”

Helpful Report

Posted 3 years ago

Hi Donna, We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 3 years ago

“I have bought several items from Decor Steals and given them 5 tries and I'm done. Only 2 have not been damaged, broken or misrepresented in photos. Today was the final straw. I received a comforter set in photo was a white/ivory with farmstyle gray stripes. What I received was faded stripes on tan on silky cheap fabric. I paid $95. Their site says 30 day return and I emailed for return label at day 2. I just got an Email that all sales are final on this item with the following I cut & paste their response: Perhaps you would like to join the "Decor Steals Sell and Trade" group on Facebook. This is a great outlet for you to utilize when you have Décor Steals items you are unable to find a use for. I've never seen a store do this it definitely speaks to the abundance of issues they have to offer a place to trade new items you just bought from them! I feel this response is unprofessional to a false representation on their part. They are just drop shippers, Buyers beware!”

Helpful Report

Posted 3 years ago

Hi RG, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We see our team is in process of helping you! We’ve passed along your comments to our team, it’s important to us to improve wherever we can and that you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com

Posted 3 years ago

“The welding on these pieces are terribly done & the price that’s being paid for them requires a much better, smoother, more professional welding job then what’s being done because any beginning welders could do that mess of a welding job. So if you’re going to price your products as high end products, then make sure the work is done correctly. Thanks, Wife & Mother of Welders”

Helpful Report

Posted 3 years ago

“I picked up the package from Christmas. It was Disappointed in the package.”

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Posted 3 years ago

“Take me off the email please!”

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Posted 3 years ago

“I ordered the Hey y’all welcome mat awhile back and I never received it. I’m actually still waiting for it! Very unhappy 🙁 I have never had any trouble before with orders until now.”

Helpful Report

Posted 3 years ago

“Delivery was fine, but the shelf feels dirty, and won’t come clean. The wood has yellow tones in the white. The shelf also wobbles really bad. It’s not a strong shelf and I’m afraid to put anything on it. I love Decor Steals but this was not worth the price.”

Helpful Report

Posted 3 years ago

“I called several times. No return call. Picture is warped. Stands out from wall and looks terrible. Purchased for holidays.”

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Posted 3 years ago

“I purchased 2 rustic wooden wall light sconces and they are junk! I have sent emails and pictures, and was asked to send more pictures and describe the problem again. I have done that. The light bulb socket holder protrudes forward making the light bulb sit at an awkward angle. The other sconce came with a broken light bulb . Why would you ship the light bulbs inside the sconce with zero protection in the first place? I have gone to 2 hardware stores and a specialty bulb store and cannot find a replacement light. These lights put out less light than my Plugin night lights. This is junk. I would have returned these in the original Box as soon as I got them but wanted to contact customer service first. I can't hold on to nasty boxes for weeks. Please at least send me replacement bulbs if I have to keep this product.”

Helpful Report

Posted 3 years ago

Decor Steals is rated 4.5 based on 10,238 reviews