Decor Steals Reviews

Name: Decor Steals
Address: 207 E. Blue Heron Blvd, Unit 3, Riviera Beach, Riviera Beach, Florida
Rating: 4.45

4.5 Rating 10,237 Reviews

85 %

of reviewers recommend Decor Steals

4.5

Based on 10,237 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

About Decor Steals:

Decor Steals is a daily deal site featuring 3 new home decor products every day! Our steals only last 24 hours (or while supplies last) so don't wait!

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Decor Steals 5 star review on 15th April 2024

Decor Steals 5 star review on 6th April 2024

Barb H

5058

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Some wood was split but not worth sending back. Like the piece, a bit lower quality than expected.”

Helpful Report

Posted 1 year ago

Hi Chandra, Oh no! If an item has damage we want to see it and make you happy! While our buyers work tirelessly to perfect our steals, with several rounds of quality assurance and drop testing, mistakes can still happen or items may get damaged in shipping. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day, and thank you for choosing us!

Posted 1 year ago

“Love the site and the items, however, pieces don’t always come in tact or not broken.”

Helpful Report

Posted 1 year ago

Hi Dana, Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day, and thank you for choosing us!

Posted 1 year ago

“Like the size, appearance but the material is very light. Not quality wood - suspect this will not last long. The tables are a bit unsteady when you add weight to the top”

Helpful Report

Posted 1 year ago

Hi Heidi, Our items are all handmade with love. It saddens us to hear you feel this way! It is our top priority to bring you high quality items at an affordable rate. Items should not arrive damaged in any way. If you believe something is wrong with your item, please email us at yourbestfriends@decorsteals.com with a photo. It's important to us that you are always happy with all your experiences with us! Enjoy your day and happy decorating!

Posted 1 year ago

“Not happy. Table is not an “exact replica” of original wedding table. It smaller and cheaply made. Not sturdy”

Helpful Report

Posted 1 year ago

Hi Debbye, Thank you for your review and feedback. I am sorry you feel that way! It is a tad smaller and a cheaper price, all handmade with love, each and every piece! https://www.decorsteals.com/authentic-vintage-wedding-table-4513.html If you believe the Table is not consistent with the product description, please contact yourbestfriends@decorsteals.com with a photo, we will be happy to help! Enjoy your day, and thank you for choosing us!

Posted 1 year ago

“I find the mobile interface to be clunky at best when navigating. iPhone. iPad was easier. I dislike that you do not accept returns as my first items were not as nice or finished as I thought they would be and didn’t work how I thought they would either. Total bummer. The second order tufted throw is beautiful and absolutely perfect. I wouldn’t consider much of your pricing as steals or even bargains so I feel like your name misrepresents.”

Helpful Report

Posted 1 year ago

Hi Mary, Thank you for your review and feedback. I am sorry to hear this. If the item is damaged you would not be responsible for return shipping costs and we can claim it with the Carrier. If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. As for our prices, we always try to keep them as low as possible and know that we undercut our competitors almost all the time. It's important to us that you're happy with all your experiences with us! Thanks for being a Stealer and have a Great Day!

Posted 1 year ago

“It came broken. I sent a picture and you guys are sending me a new one. Thank you! Hopefully the next one comes in one piece.”

Helpful Report

Posted 1 year ago

Hi Cynthia, We're so sorry to hear this has happened! While our team takes extra care to ensure items are packed appropriately, accidents can still happen in the shipping process. We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 1 year ago

“Wasn't toobhappy”

Helpful Report

Posted 1 year ago

Hi Deborah, We're so sorry to hear of your disappointment! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 1 year ago

“Decor Steals responded to my message regarding damaged merchandise in a timely manner.”

Decor Steals 3 star review on 6th July 2022

Helpful Report

Posted 1 year ago

Hi Michelle, We're so sorry to hear this has happened! Our Team packages each item with love and care. We are very sorry your item did not make it to you without damage. We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 1 year ago

“Pots are Smaller thanI expected. One came broken but the packaging was good. Unfortunate mishap that I was given a credit for as none were left to replace the purchase so I appreciated that.”

Helpful Report

Posted 1 year ago

Hi Carole, We're so sorry to hear this! Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 1 year ago

“Still waiting to receive it . Placed my order on June 14th hoping to have it by the July 4th. Maybe I’ll get to enjoy it next year for the holiday.”

Helpful Report

Posted 1 year ago

Hi Carri, I am sorry to hear you have not received your item yet, we do see it should have been delivered. If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day!

Posted 1 year ago

“It was a little smaller than I had pictured — not really worth the cost.”

Helpful Report

Posted 1 year ago

Hi Frances, We love this Lavender Bunch and we really wanted you to love it too! It is important to always check our dimensions to give you a better understanding of the size of our items. This is always located on the product page. We want you to be happy with your purchases with us so please reach out to our customer happiness team at yourbestfriends@decorsteals.com with a photo if you need additional help with your order and believe it's not right. Enjoy your day, and thank you for choosing us!

Posted 1 year ago

“It was easy to put together, however only 8 screws were provided when the instructions included 16.”

Helpful Report

Posted 1 year ago

Hi, We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 1 year ago

“I purchased the wall sconces. The glass was cloudy. The only happy thing about this was they refunded my money.”

Helpful Report

Posted 1 year ago

Hi Michele, We're so sorry to hear this has happened! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 1 year ago

“I like the site but a few things I would have returned but shipping is too costly”

Helpful Report

Posted 1 year ago

Hi Theresa, I am sorry to hear you feel this way! To return items, I have found that the price we charge for our labels is always a little less than local prices. Keep in mind, that prices will all depend on the size of the item and where it is going. Please reach out to our team if you need further assistance at yourbestfriends@decorsteals.com https://www.decorsteals.com/order-i-placed/faq-order.html I hope this helps, Enjoy your day!

Posted 1 year ago

“It's a beautiful piece, however, there was a crack in the back of it.”

Helpful Report

Posted 1 year ago

Hi Janie, We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 1 year ago

“Cute sign, but as with most of my purchases from DS, it is not well made. The brackets that attach to the wall are welded on crooked. Doesn't impact hanging it, but it's noticeable that it is not straight. Also, sign does not spin/rotate which would be a plus when determining where to place it. Overall, for the price it's cute!”

Helpful Report

Posted 1 year ago

Hi, We're so sorry to hear this! Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!

Posted 1 year ago

“I was disappointed to see one of the wooden pieces was broken in 2 places. I don't want to send it back, so my husband will try to glue it, clamp it, and repaint that section. The wood is quite delicate, so it didn't withstand the shipping process well. I was happy with the design, but unhappy with it being broken.”

Helpful Report

Posted 1 year ago

Hi Linda, We are sorry to hear this. While our team takes extra care to ensure items are packed appropriately, accidents can still happen in the shipping process. Please reach out to our team immediately with a photo so we can address this for you at yourbestfriends@decorsteals.com! Enjoy your day!

Posted 1 year ago

“The side tables are nice but small. Only space on top for a lamp. Also very light weight.”

Helpful Report

Posted 1 year ago

Hi Janyce, Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team, we promise we will take it to heart so we better our future items. Your happiness matters! It is important to always check our dimensions to give you a better understanding of the size of our items. This is always located on the products page. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day and thank you for choosing us!

Posted 1 year ago

“Some mounting hardware and Instructions would have been nice ….”

Helpful Report

Posted 1 year ago

Hi Kerri, Thank you for your review! We will share this with the team. This does not come with hanging hardware, because it is important to select the right hardware for the specific type of wall you are adhering it to. This will make it safe and secure! This item does not come with instructions, it has an easy assembly! We really appreciate you being a customer. If you need further assistance you can email us at yourbestfriends@decorsteals.com we'll make sure you're taken care of right away! Have a great day!

Posted 1 year ago

“I like the product however it took 2 weeks to arrive.”

Helpful Report

Posted 1 year ago

Hi Jim, Thank you for your review. Your item did ship out 2 days after the purchase date. We are at the mercy of the carriers to deliver your package in a timely manner as once your package leaves our warehouse it is in their hands to do so. Please accept our apologies for the delay and inconvenience! Thanks for being a Stealer and have a Great Day!

Posted 1 year ago

Decor Steals is rated 4.5 based on 10,237 reviews