Decor Steals Reviews

Name: Decor Steals
Address: 207 E. Blue Heron Blvd, Unit 3, Riviera Beach, Riviera Beach, Florida
Rating: 4.45

4.5 Rating 10,238 Reviews

85 %

of reviewers recommend Decor Steals

4.5

Based on 10,238 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

About Decor Steals:

Decor Steals is a daily deal site featuring 3 new home decor products every day! Our steals only last 24 hours (or while supplies last) so don't wait!

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Decor Steals 5 star review on 18th April 2024

5059

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never received my item. I was sent the wrong item. When I reached out to this company( which I did twice) it took awhile for them to respond to my emails. I was looking forward to the item I ordered. Very disappointment that it was the wrong item. I should be put on top of the list if and when it does come back in.”

Helpful Report

Posted 1 year ago

Hi Annie, Thank you for your review. We apologize for any confusion. We replied to your inquiry 4 days ago, however we never heard back from you. You can add yourbestfriends@decorsteals.com to your contacts to ensure you receive any future communications from us. Our customer happiness team has resent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day, and thank you for choosing us!

Posted 1 year ago

“I never received the second table I ordered.”

Helpful Report

Posted 1 year ago

Hi Michelle, Thank you for your review. We're so sorry to hear your item was Lost and we were unable to replace it. We have passed your feedback on to the team in order to better our process for next time. We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 1 year ago

“I bought the fall box, mostly because of the half-moon table. This is the absolute last time I will buy anything on DS. I had no idea I would need a drill to put it together. So now I have to go buy a drill?? Or pay someone to come and put it together? Besides the long wait time for shipping, the products are not worth it - certainly not worth me having to pay more money just to put them together. Terrible.”

Helpful Report

Posted 1 year ago

Hi Nancy, Thank you for your review and feedback. This item does not need a drill it just screws into on another, easy build! As for the shipping we do call the times out in the listing and your Box seems to have left on time! We don't want your items just sitting in a warehouse, we want you to enjoy them! We sure hope this helps, Enjoy your day, and thank you for choosing us!

Posted 1 year ago

“Your people entered my address wrong. I entered 630 W Wrightwood Ave 1 West, Chicago, IL 60614 You entered 606 1/4 W 47th Street, Chicago, IL 60614. 47th Street is 22 miles from where I live. The zip code for that address would be totally different. Please refund my money asap!!! Never again!!!”

Helpful Report

Posted 1 year ago

Hi Rick, Thank you for your review, Please be sure to proof read and correct all orders prior to "Checkout". We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 1 year ago

“Haven't received it.”

Helpful Report

Posted 1 year ago

Hi Lea, Please forgive us for the confusion and inconvenience, our review emails are sent automatically regardless of order outcome. I do see it's on the way. If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day!

Posted 1 year ago

“HAVE NOT RECIEVE MY ORDER YET”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review. I am sorry to hear you have not received your item. Please forgive us for the unexpected delay! I do see it has a scheduled delivery date of 8/31. If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day!

Posted 1 year ago

“I LOVE this clock it matches perfect but it doesn’t work. Please advise”

Helpful Report

Posted 1 year ago

Hi Paulette, Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day, and thank you for choosing us!

Posted 1 year ago

“I have received my order yet. How can I review?”

Helpful Report

Posted 1 year ago

Hi Christy, I am sorry to hear that. Please forgive us for the delay. I do see it has been delivered 8/25! If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day!

Posted 1 year ago

“Way to many emails and no link to unsubscribe!”

Helpful Report

Posted 1 year ago

Hi, To remove yourself from our mailing list; scroll to the bottom of your next Steal alert Email. You can unsubscribe yourself from our mailing list there. Or Unsubscribe here: production---decor-steals.myklpages.com/p/unsubscribe Have a great day!

Posted 1 year ago

“Very, very, very, poor quality! The craftsmanship well there just wasn’t any! I was the one stolen from here but that won’t happen again!! Buyers beware!”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review and feedback. Yes, this item is very rustic. If you are ever not happy with an item or believe something is wrong, please email our customer happiness team with a photo at yourbestfriends@decorsteals.com so we can assist you! Enjoy your day!

Posted 1 year ago

“It was a present to my daughter for their new home. Items were fine except for the side table. It is poor construction and material. The fiberglass is very thin in spots and the layered lap joints are cracked around the circumference. The main support leg does not fit into the attaching socket and the mounting plate will pull away from the main body. This is headed for the trash. Too bad I read your warranty coverage after looking at this mess. Hope this helps with your future sales because I won't be included.”

Helpful Report

Posted 1 year ago

Hi Jeff, We're so sorry to hear this! Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day, and thank you for choosing us!

Posted 1 year ago

“Purchased the Galvanized metal Roman Numeral Clock. It does not work. So I gave the rating as 1 Pretty clock but no good if it does not work. Customer care receives 5 stars. After reaching out to decor steals they promptly offered to replace the clock or refund my account for the damaged clock. Excellent customer service. Please do not hesitate ordering from this company. I have received many beautiful items that I enjoy every day.”

Helpful Report

Posted 1 year ago

Hi, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We see our team has taken care of you! We’ve passed along your comments to our team, it’s important to us to improve wherever we can and that you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 1 year ago

“90 dollars for a small milk crate, 2 small wooden stands of some sort, and a huge table runner that is down right unattractive. Now I now why you kept it a mystery. Never again.”

Helpful Report

Posted 1 year ago

Hi Rebecca, Thank you for your review and feedback! Our whole team has poured their hearts into the creation of our recently sold Bundles. With so many variations going out of these bundles, we cannot be sure you will receive items that are all useful to you, but we can promise you the Value is worth it! We choose our items with love and care, and our makers are held to the highest of standards when assembling and making our items. As this item is a Mystery, we cannot guarantee the items you receive and all sales are final, but we do have an option for you. Please join our Decor Steals Sell and Trade Group on Facebook. This is a great outlet for you to utilize when you have Décor Steals items you are unable to find a use for.

Posted 1 year ago

“Never Received my items from multiple orders!!!! -5 stars Paid for item, waited….. 1 month inquired no response, 6 weeks same thing!!!!”

Helpful Report

Posted 1 year ago

“Received some great stuff, but multiple items NEVER RECEIVED!!! Completed MULTIPLE order status inquiry emails NO RESPONSES. Money has been paid and removed from my bank account. Ordering is risky!!!!! Buyer Beware!!!!”

Helpful Report

Posted 1 year ago

“Arrived broken. Unusable and no response after emailing them.”

Helpful Report

Posted 1 year ago

Hi Carol, We hope you're doing well today! I am sorry to hear you did not get a response, I do not see a recent email from you. You can always get a response from us at yourbestfriends@decorsteals.com Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day, and thank you for choosing us!

Posted 1 year ago

“Never received items very sad as it a gift . No response from decor steals and no refund yet .”

Helpful Report

Posted 1 year ago

Hi Christian, We hope you are well today. We apologize for any confusion. We replied to your inquiry 8/9, You can add yourbestfriends@decorsteals.com to your contacts to ensure you receive any future communications from us. Our customer happiness team has resent you an email from yourbestfriends@decorsteals.com to take care of you right away! If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day, and thank you for choosing us!

Posted 1 year ago

“Very disappointing purchase. Description was not accurate and have received no response from company on my request for return.”

Helpful Report

Posted 1 year ago

Hi Donna, We apologize for any confusion. We replied to your inquiry 11 days ago, however, we never heard back from you. You can add yourbestfriends@decorsteals.com to your contacts to ensure you receive any future communications from us. Our customer happiness team has resent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day, and thank you for choosing us!

Posted 1 year ago

“I ordered two of the iron ring candle holders. The veneer on one of the holders was bubbling and peeling off. The other holder arrived broken. VERY dissatisfied with both, especially for the price paid for them.”

Helpful Report

Posted 1 year ago

Hi Paula, Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day, and thank you for choosing us!

Posted 1 year ago

“Seriously? Asked to write a review before I’ve even gotten my order. Guess Amazon has spoiled me with next day service 😩”

Helpful Report

Posted 1 year ago

Hi, Thank you for your feedback! Our product review email requests are automated, that is why you received the request prior to receiving your item. We try to get your Steals to you as quickly as possible but sometimes we run into packaging or shipping and carrier issues. We don't want your items just sitting in a warehouse, we want you to enjoy them! If you ever need assistance locating your order in the future, please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day!

Posted 1 year ago

Decor Steals is rated 4.5 based on 10,238 reviews