“I must admit I did think I was dealing with the HM Land Registry site and didn't realise until looking up who was taking money out of the bank account that they were not. Having said that, required documents came through within a couple of hours of the request and the payment did not go out until the following day.”
“Personally I had an excellent service from CS Land Search Online, and they responded immediately to my communication. I too thought they had sent me nothing, and got led astray by all this poor feedback. Then I looked in my Spam folder, and there they were within a few hours of receiving my request. I suggest everyone else looks in their Spam folder too before complaining.”
“Yesterday Deedflow pointed out that I had had confirmation, resent it and resent the info I had bought suggesting that it may have gone into my junk box. Their follow up to my queries on their website email boxes were prompt.
Looks like I slated them in error.”
“They took payment in February last for a title plan. Have received no communication whatsoever despite my best efforts to contact them. Their quoted telephone number is not recognised. Per their accounts at Companies House (Land Search & Data Ltd) they have been trading knowingly insolvent. An offence. If they are still in existence steer clear ! A Scam!”
“In 2017 my husband passed away. I like a lot of you thought I was on correct site to remove my husbands name from land registry. They charged me £71.82 . I did receive alot of paperwork for my house, same as what I already had. I thought they had taken husbands name of land registry. But not. Definitely had no help from them. I was in a state of grief so partly my fault too. Do not use these.”
“Failure to provide the documents I asked for and not being able to chance them up. Are these the only people you can deal with to get water and sewerage documents, I hope not as they seem shady to me. So far I am over £100 out of pocket with nothing to show for it.”
“Dont use thes people. They do not respond to issues/queries, dont provide receipts and they send the wrond details. I paid for a number of titles and they did not provide details for one property and sent me two copies of another. I have not heard anything back from them despite trying to contact them. Also there are cheaper options to obtain the same information fom other providers.”
“I applied for land registry from a government agency butI ended up paying this company 4 x more than government fee. It appears that my application was hijacked by this company”
“I have tried to contact their customer services for a refund and am not getting a response. avoid this company!!
the report didn't contain the information requested and you cannot get hold of them for a refund!”
“This company is a scammer. Like others I had found the genuine Land Register Site but was interrupted and when a returned to make a purchase I clicked on the Deedflow site by mistake. Similar story, I paid about £41 for a cert and received NOTHING. I rang their phone to ask why they hadn't received the cert I requested when they tried to scam me again. At this point I became suspicious and discovered my mistake.”
“If I could rate it zero I would. I was in a hurry so didn't double check. I'm usual pretty good with online services but fell for this one. Paid 800% of what I should have paid with the Land Registry. Go elsewhere and save yourself time and money. This organisation is ripping people off.”