“Shipping screwed up an order. Theyre response was either I pay $75 to cancel order or wait a month and pay $36 to resend it.
It’s YOUR shipping order that was messed up. Why do I have to pay for your mistake?”
“This place is a JOKE. They sell Chinese junk for 1. They don't stock a fraction of what they say they do and if you look up the address it is associated with several other online stores. Scammers. You purchase from there site and then they go and order from China to fulfill your order. Thays why it takes so long for shipping. They are crooks.”
“Orderd a complete upper g-19 received in a decent time frame but it is constantly failing 2 feed or go into battery currently emailing back and forth with them will update this according to how they handle the problem”
“I ordered a serialized lower Glock frame. The communication has been very minimus at best. It has been well over a month since the order. They keep saying that my FFL has not provided them with their license. My FFL says they were told by Delta the item was being shipped. Today I get another email from Delta that says my FFL has never contacted them. Don’t waste your time. Delta makes the charge on your account and then don’t send the item. Order from a quality vendor.”
“I ordered a 308 lower 02-27-24--it is now 03-13-24, the lower was never sent to the FFL. I have called for a call back 5 times no call back. The company does not answer the phone and they have the worst on hold music. Guaranteed to make you hang up.
All I get are electronic B.S. They have my money and I am paying interest on it with "NO" lower. I think a 1 is to high.”
“Don’t waste your time or money. I’ve done 4 build kits, 2 of the 4 have issues jamming after cycling 3 rounds. After investigating it found the feed ramp to be the issue. The warranty is only good for 30 days after delivery. Do your research peeps, read all the reviews. They told me to check with the barrel manufacturer.”
“Took over a month to get a couple things I ordered delivered to me, and I’m only two states away. And the customer service is absolute garbage. They would not send a time my stuff would be delivered or when it would leave their warehouse. Also asked for a tracking number which they finally provided me when my products were delivered to my FFL dealer. Horrible company, horrible customer service. You trying support local American businesses, but when they can’t take care of you as an American ordering from them, there’s no point in supporting them.”
“I ordered 9mm lower on 1/29/24. Today is 2/26/24 and still don't have it. I asked the person on the phone if my lower would be able to ship to my FFL. They said yes 12 days later I called they said it can't ship there. So then I asked for them to refer a gun shop and they did. Some time later I called them to see what is going on. They told me it has not shipped and wasn't even put together. Now I'm left with a tracking number that goes to the website and shows me error and that's it. I have spent and ordered a lot of gun parts from online. Like PSA/MMc/pew pew Tactical and they get to me within 3 to 5 days and have never had this problem........”
“Horrible service. No ability to reach company via telephone, email or internal message system. Order placed 3 weeks ago with no response to all outreach attempts. Also multiple listed phone numbers do not work. Have not contacted CC company for full refund. Do NOT shop here. Highly suggest another retailer or vendor. I would give a zero if i could. 2/2024”
“placed order on 2/19 mid morning, haven't heard anything 3 days later, sent email on 2/23 requesting to be canceled, instaed they sent a "tracking" number. I was NOT able to respond to emails and they shut off their website email.
NOT GOOD..”
“My item has yet to ship but I am still inside the estimated window. I was worried due to the large number of poor reviews so I called them and let me tell you what the man in my call was awesome. Fast, informative, well mannered and happy to help. My experience overall still hangs in the balance but if that fella was any sign I doubt I'll have a bad time.”
“I would say as a whole they do well, and I haven’t had issues with the rifles much. However I would strongly suggest whoever purchased something there that has been installed to double check everything.
Seems like other reviews and my experience as well is whoever builds these things doesn’t seem to have the attention to detail you’d expect from a firearm related company.
I purchased an AR upper kit that came assembled. The muzzle brake was installed upside down actually making muzzle rise worse.”
“My order was incomplete. After multiple requests by email, the correction process was started. This delayed my appointment deadline with my machinist. I requested that they take the incomplete parts back, and complete my order, including assembly which I would pay for. Instead, they sent me the missing parts and asked that I send all of the parts back to them to be assembled. I requested an itinerary and I have yet to receive one. This process has taken over seven months and has yet to be completed. I will never do business with them nor would I recommend them to anyone in the future.”
“I wish I had read all of the reviews before deciding to order from them. I ordered a gas block and gas tube from them. The parts came relatively quickly. After opening the gas block, I tried to adjust the adjustment screw in and back out. Well that was a no go. Whoever assembled it, cross threaded the screw when putting it together. I've emailed 3 times with my order number and have called and eft a voicemail. Been over a week and I still have not heard anything back from them. I just want a replacement that works. Save yourself the time and 40 bucks and go to an honorable retail shop and buy a different brand. I now have a 40 dollar gas tube. :(”
“Horrible took forever to get my parts got a sct frame complete upper only good thing about this Glock clone build was the red dot took pistol out to shoot and it’s junk I’ve tried everything it James like crazy failed to eject like crazy I’ve replaced everything in this gun dang near never again can’t get in touch with company”
“I have used them for years but....I placed an order on 11-28-23. It is now 1-5 24 and after over 2 dozen attempts both by phone and on the web sight I have not heard a word from them. They took my money but wont take my phone calls. There is ZERO customer service and I will not use them again.”
“I ordered from them and they took more than 15 days to ship out the package. Called them and they told me that they'll take 3% credit card fees and 5% restocking fees, which by the way is nowhere to be seen on the website...”
