Delta Team Tactical Reviews

2.0 Rating 184 Reviews
22 %
of reviewers recommend Delta Team Tactical

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Delta Team Tactical 2 star review on 20th April 2023
Former Customer
Delta Team Tactical 1 star review on 25th February 2023
Tim
Delta Team Tactical 4 star review on 4th January 2023
Anonymous
Delta Team Tactical 2 star review on 12th December 2022
Civil War
Delta Team Tactical 2 star review on 12th December 2022
Civil War
Delta Team Tactical 2 star review on 6th December 2022
Anonymous
Delta Team Tactical 4 star review on 3rd December 2022
Anonymous
12
Anonymous
Anonymous  // 01/01/2019
I'm starting to think my purchase on 12/8/22 was more of a donation than a purchase. As with so many reviews, they take your order but never ship, never answer the phone, never return your email, and will never get another order from me.
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Posted 1 year ago
DON"T ORDER FROM THIS PLACE ! They have NO customer service and don't reply to emails. You can't even contact them to cancel an order. After 3 + weeks of nothing, I filed a dispute with my credit card company. BUYER BEWARE! Go elsewhere !
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Posted 11 months ago
Terrible customer service. Place and order over a month ago and still did not get any updates. They ignored my emails. They put me one hold for hours just to hung up on me. Do not purchase from these crooks!
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Posted 1 year ago
DO NOT BUY ANYTHING FROM DTT! I purchased a handguard from them on 12/18/22 and did not receive it until 1/23/23. It took them 5 week to deliver my order. They don’t reply to emails or phone calls no customer service.
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Posted 1 year ago
I am here to advise future buyers that are considering purchasing anything from this company. DON'T DO IT! Prior to this latest debacle, I purchased a few items from the Davidson Defense store front. (I live about 20 minutes away) and those encounters were fine. However, DTT is a separate animal (although they are technically owned by the same entity and share the same address). The problem here is they have NO customer service. I have reached out several times via email and by phone which is a total joke. You call and get a recorded message stating there is no one available to answer your call and then you get hung up on. Initially, I just wanted an update, however after several unanswered email and phone call attempts, I wanted to have my order to be picked up since it seems they are never going to ship my order. But every attempt to reach a live human was a waste of time so I reached out to Davidsons and got no response from them either. I don't know how they are still in business. They need to stop taking orders, fulfill the outstanding ones and hire an adequate staff and train them and hire people to answer customer questions and complaints. Frankly this is the last time I will ever use these tools for anything. Getting something cheaper in this instance is not even close to being worth it. They need to understand that one of the MOST important priorities for a business to succeed is largely impacted by their ability to provide at least decent customer service. But these guys just take your money and eventually ship your items (I'm still waiting) possibly. I would ask for a refund but I don't see that happening so for now I will just continue to throw their asses under the bus and keep backing over them!!! BTW, if you look at other posts on here, they seem to mostly comment on positive reviews, no the negative ones. That says a lot about their commitment to provide any solution or excuse for their lameness.
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Posted 1 year ago
Stay away! I have ordered from DTT in the past didn't have any issues. Placed an order back on 12/5/2022. Response back was everything in stock could take up to 5-days to ship. I received my order 12/28.2022 The order was incomplete, missing two items and another was not what I ordered. Upon receiving the order I immediately tried calling and emailed with pictures as stated on their website. I have placed over twelve phone calls and at least 6-10 emails. Its a shame company's are doing business like this in the United States. A true disappointment! William
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Posted 1 year ago
I dont know what to say except I will now read reviews on any company I order from them. I ordered a magnifier from this company 2 weeks ago tomorrow. Haven't received order and can get no tracking details or find out anything about my order. I've sent emails and tried to call several times. Today I was on hold 45 min. And 30 min yesterday. Then you get a message saying no one is available to answer phones. Its literally impossible to contact them. They wont even email you back. Getting nervous about it now. Im on disability and every dollar counts for me. Just wanted to treat myself to christmas present. Looks like im not even getting a chunk of coal. Is this even a real business or am I getting scammed. I guess ill wait a few more days and then file a claim with my bank hopefully it will just show up. Super disappointing!
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Posted 1 year ago
16 days and my item hasn't shipped. No correspondence after multiple attempts. Take your business elsewhere.
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Posted 1 year ago
Ordered a simple ar-15 barrel in stock on the third..after 5 days I tried to call..phones out of order..when I emailed them and got a BS excuse of 75% of staff our with covid..I still gave them a couple more days..phones still out of order..emailed them..got another excuse ..here it is 13 days later and still hasn't even been shipped..they use to be a good company but lately falling behind in all departments
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Posted 1 year ago
Bought a upper kit waited 2 or 3 weeks to get it, the upper was all beat up they wanted to give me 10% back, I paid for a brand new upper not a piece of junk, I told them no thanks, and will never ever buy anything from these crooks!
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Posted 1 year ago
Order Date 1/12/2023 I have contacted multiple time through email and phone. on email Tue, Feb 14, 9:45 AM no response. Call on your phone line. no customer service agent at the moment call back later. After waiting 20min!!! What kind of callback is that? try calling a lot of times. On Feb 16 got someone on the phone. they said they are trying to verify my FFL on email. i call my FFL to look out for the email. but still nothing. I have no response back yet. Need to file dispute because I can't even cancel the order.
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Posted 1 year ago
SCAMMERS. They take your money and completely ghost you after. I'm going on a month now and nothing. The only help they have to offer is some 3rd party service and I think they know nothing because nothing gets done. Nothing but excuses, sad. SCAMMERS not to be trusted. Should be ashamed to call yourself a business.
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Posted 1 year ago
I ordered two items on 12/9/2022 which were intended as Xmas gifts, since it's been 10 days I am not able to get response by email or someone to answer the phone. Not sure what to do now, very poor customer service and communication. No where on the website when I placed the order did it mention and type of delay issues. It took 21 minutes on hold today for me to get a prerecorded message that no customer service agents were available.
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Posted 1 year ago
WARNING WARNING THIS COMPANY WILL TAKE YOUR MONEY AND NOT SHIP
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Posted 1 year ago
This place needs closed down. After many emails and phone calls with 0 response to my order I finally put in a dispute with the BBB. Well now I finally get a response that they refunded my money but charged me a fee to cancel my order. This company are crooks. If anyone ever files a class action law suit hit me up because I'm in.
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Posted 11 months ago
No customer service.
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Posted 11 months ago
Placed and paid for an order over a month ago and have not received order and Delta Team Tactical does not answer their phone and does not call back. Doesn’t respond to emails or chat.
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Posted 11 months ago
Ordered Davidson Defense Caravan build set 1/14/23, received 2/9/23. Considering I opted to pay $50 for the upper to be assembled and test fired, the time seems reasonable. It doesn't explain why the extractor rarely works. Even with Hornady Black Label SP, I had 1 jam out of a box of 20. The extractor looks to have been filed on to increase the distance from the bolt face, so they noticed it wasn't working right, but sent it out anyways. When I went to log in to my Delta Team account, my account had been closed out, just 2 weeks after receiving the parts. Also the Lakota Ops polymer sight set lasted about 120 rounds before the rear sight fell off broken. If you are planning to buy one of these kits to base a build on, I would recommend looking elsewhere as this company cares little about customer service, customer safety or parts quality.
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Posted 1 year ago
Buyers Beware! You will be waiting a very long time. Placed an order 1-22 and 1-27, my ffl dealer sent their ffl same day. I cant believe a company is allowed to operate like this. It is past 17 business days already. Still have not received my ffl order. Sent 2 email inquiries, no response. Does not have customer service available on the phone. I asked for a full refund, hopefully I get a response. If not Im hoping my CC company can help me initiate a chargeback. They should not allow online retailers to take funds without shipping the item especially if they have a massive backlog like this company.
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Posted 1 year ago
This online store is a joker, don't buy anything from them. It will take months before you get your order.
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Posted 1 year ago
Delta Team Tactical is rated 2.0 based on 184 reviews