Diana Jewellery Reviews

5.0 Rating 273 Reviews
100 %
of reviewers recommend Diana Jewellery
5.0
Based on 273 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Diana Jewellery Reviews
Diana Jewellery 5 star review on 15th February 2024
Adrian
Diana Jewellery 5 star review on 30th November 2023
Jason Stamford
Diana Jewellery 5 star review on 6th August 2023
David
Diana Jewellery 5 star review on 20th July 2023
Shatha Elayan
Diana Jewellery 5 star review on 13th May 2023
Martins
Diana Jewellery 5 star review on 6th October 2022
Thomas Nunn
Diana Jewellery 5 star review on 8th September 2022
David
52
Anonymous
Anonymous  // 01/01/2019
5
Adrian
I am very pleased at Diana’s service. Their staff are friendly and they guided and updated me promptly throughout the ordering and delivery process. I have been looking for an engagement ring for the past months and I must say they have a wide range of beautiful designs to choose from. I was looking for a simple and elegant design and found the one that I love here, and it was a smooth and safe transaction. I am very pleased. Highly recommended.
Diana Jewellery 5 star review on 15th February 2024
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Posted 1 month ago
5
Jason Stamford
A huge thank you again to Diana Jewellery, I got an engagement ring and the wedding rings made and I cannot fault the service and support at all. I would recommend Diana Jewellery to anyone. Myself and my now wife Julie are very happy with the rings, thank you once again Diana Jewellery.
Diana Jewellery 5 star review on 30th November 2023
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Posted 3 months ago
5
David
Ooft. Can’t say enough about your service and products from start to finish you were amazing nothing was to much bother and so helpful any questions you were there to answer them give advice
Diana Jewellery 5 star review on 6th August 2023
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Posted 7 months ago
5
Shatha Elayan
The pieces i got from Diana are breathtaking I love them and i wear them almost daily I really appreciate the amazing treatment from Diana jewelry team The commitment of getting the order ready, the after Sale service such as the cleaning, resizing and anything i need I love Diana jewelry and i will always customize my jewelry from them
Diana Jewellery 5 star review on 20th July 2023
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Posted 8 months ago
5
Martins
Great communication, excellent attention to detail, great sketches and beautifully executed. Honestly I would highly recommend even if you’re ordering from another country. Best experience ever!!
Diana Jewellery 5 star review on 13th May 2023
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Posted 10 months ago
5
Thomas Nunn
Everyone at Diana was absolutely brilliant from start to finish. This was my first experience purchasing from a jewellery store and Mona really supported myself through the whole process. She was incredibly knowledgeable and took the time to listen to exactly what I wanted, aswell as helping me fully understand all things diamonds. A couple of video calls and several questions later I purchased the engagement ring I had envisioned. Thank you to everyone at Diana for making the process so smooth and easy. Will definitely be using you again!
Diana Jewellery 5 star review on 6th October 2022
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Posted 1 year ago
5
David
Diana Jewellery made my experience comfortable and memorable. They helped me design the ring and select the diamond, consulting throughout without selling to me. The ring I was purchasing was an engagement ring, I had a small brief to work from and had no idea where to start. Without their consultative advice, I don’t think my now fiancée would have been as happy as she is with her ring! We plan to return for our wedding rings!
Diana Jewellery 5 star review on 13th September 2022 Diana Jewellery 5 star review on 13th September 2022
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Posted 1 year ago
5
Okechukwu Peter Ezika
I had an amazing experience buying my engagement and wedding ring band from Diana Jewelry. Mona was very helpful; she assisted me from start to finish. She explained every single process to me through WhatsApp and all my questions was answered in a timely manner. I was able to get a good ring option that’s within my budget with her assistance and my fiancée loved it so much. The ring set was ready within two weeks after initial deposit of 50% as agreed and I was being updated on the production process in every step. I enthusiastically recommend Diana Jewelry for anyone interested in buying original diamond rings in Dubai. Cheers
Diana Jewellery 5 star review on 27th June 2022
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Posted 1 year ago
5
Verified Reviewer
I found Diana Jewelry through a search on the internet and I walked in to their office. I told them I wanted a pear shaped ring because my lover had always hinted me about it and they explained everything I needed to know from ring size to colour to clarity and we finalized everything. They told me it would take about 2 weeks of which I got it on the 10th day, what a lovely team. It's also amazing that I got a certificate for the diamond haha. I totally recommend the Diana Jewelry team.
Diana Jewellery 5 star review on 19th May 2022
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Posted 1 year ago
5
Anonym
Wir waren das zweite Mal bei Mona und ihrem Team. Organisation und Kommunikation hervorragend!! Der Schmuck wurde genau so gemacht wie gewünscht. Top seriös und unbedingt zum weiterempfehlen! Wir kommen wieder. Nochmals herzlichen Dank an alle!
Diana Jewellery 5 star review on 24th March 2022 Diana Jewellery 5 star review on 24th March 2022
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Posted 2 years ago
5
Houssein Fawzy
She Said no after this all am disappointed, but I would appreciate Diana Jewellery they are like friends they are so kind looks like your best friend for the ring it's magnificent thanks guys I`ll keep it in my safe case.
Diana Jewellery 5 star review on 20th December 2021 Diana Jewellery 5 star review on 20th December 2021
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Posted 2 years ago
5
Verified Buyer
I have nothing but praises for dianajewellery. They have made our wedding band the way we have imagined it, with such beauty, meaningful and unique design. They have been very patient and accomodating when it comes to discussing details and budget. They've suggested pros and cons from our ideas and showed how keen they are on details which made our decision that we wanted their creation to be a part of our special day. We highly recommend them. (I am already thinking of a new design for my next jewelry with them)
Diana Jewellery 5 star review on 23rd November 2021 Diana Jewellery 5 star review on 23rd November 2021 Diana Jewellery 5 star review on 23rd November 2021 Diana Jewellery 5 star review on 23rd November 2021
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Posted 2 years ago
5
Sinisha
Great experience through the entire process. Can't thank them enough for the beautiful ring they made for my fiance. 5 stars and would most definitely recommend it to everyone I know. Thank you Mona and the team for the amazing ring and for bearing with me.
Diana Jewellery 5 star review on 13th November 2021
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Posted 2 years ago
5
Zubair Al Amhed
Feel like princess with Susie ring ❤❤❤ Thanks for perfect design of ring, I had great engagement day 👍🏻👍🏻👍🏻 with ❤ from wife of Zubair.
Diana Jewellery 5 star review on 7th November 2021
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Posted 2 years ago
5
Christian Villar
It was an amazing experience buying with them online. It was very convenient and they guided me through all the way. Customer Service and Product Quality is Top Notch!
Diana Jewellery 5 star review on 25th October 2021 Diana Jewellery 5 star review on 25th October 2021
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Posted 2 years ago
5
Mahmoud Naguib
Was an Amazing experience with diana jewellery, starting from their professional website through the unique service over the what's app then in the site and lastly the final product which my fiance fell in love with it ❤
Diana Jewellery 5 star review on 18th October 2021 Diana Jewellery 5 star review on 18th October 2021
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Posted 2 years ago
5
Marko Radzic
Pleased with the engagement ring and wedding rings designed by Diana Jewellery. They have great taste, impeccable craftsmanship and can accommodate any of your requests or feedback. My wife and I are delighted customers!
Diana Jewellery 5 star review on 23rd August 2021 Diana Jewellery 5 star review on 23rd August 2021
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Posted 2 years ago
5
Elie Bechara
Diana personnel was super nice, super professional, super caring. They did for me a combination of many different rings and created the perfect ring! They asnwered all my questions, delivered on time, and ensured a very smooth process. My fiancée was amazed and said yes!
Diana Jewellery 5 star review on 18th August 2021
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Posted 2 years ago
5
Verified Buyer
Absolutely first class experience deal with Diana Jewellery. We chose a lovely diamond and the team built a necklace for my wife for our 20th Weddings Anniversary. They also completely re-built my wife's wedding ring which had lost its claws and was about to lose its main diamond, so that it was better than the original made by a high-end San Francisco Jeweller. Their service, professionalism and attention to detail is outstanding. I could not recommend anyone more highly. Will do all our Jewellery shopping with them in the future. Thanks Mona, Robert and Team.
Diana Jewellery 5 star review on 14th August 2021
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Posted 2 years ago
5
Suraj K Lal
Beautiful stunning amazing ring professional work absolutely in love with it ❤️ Thank you
Diana Jewellery 5 star review on 14th August 2021
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Posted 2 years ago
4
Verified Buyer
Diana jewellery undertook my lengthy request to custom make a ring using a center diamond I already had, and purchase side stone diamonds that I had chosen. They were excellent at designing everything I asked for and the finished ring looks stunning. Very happy customer!
Diana Jewellery 4 star review on 31st July 2021
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Posted 2 years ago
5
Goler Collins
I am extremely happy with my purchase from Diana Jewellery! I found them online, made contact, and they were very helpful and prompt to answer my questions. They walked me through all the important aspects of purchasing a high quality ring. Their service is outstanding and my fiancee loves her ring!
Diana Jewellery 5 star review on 19th July 2021
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Posted 2 years ago
5
Leigh Powell
What a lovely experience at Diana Jewellery! I was a bit nervous about finding my engagement ring (and had looked at about 100 rings in different places before coming). I felt so comfortable with them during the consultation. They had an amazing selection to choose from and they were so creative and flexibility in helping me choose my ring. I knew nothing about diamonds before coming in and they sat and taught me so much about color, cut and clarity. I chose a design which they then customized for me, making the band slightly wider (to better suit my hand size) and changing the cut of diamond from square to oval. I was able to approve each step of the process - they sent amazing renders of the ring with my actual diamond - and I even got to view the wax version before they cast it. With it being such a big purchase we were nervous, but they were absolutely professional and helpful at every term. Just a lovely experience all around! One note is don't let the building fool you. It doesn't look like much from the outside but their showroom in great once you get inside!
Diana Jewellery 5 star review on 22nd June 2021
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Posted 2 years ago
5
Marco Cariotti
Warm welcome and professional skill
Diana Jewellery 5 star review on 15th February 2021
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Posted 3 years ago
5
Verified Buyer
Mona and team were very helpfull and profesionall. They took time to explain about diamonds. I bought engagement ring and could not be happier with the service. Also ring looks absolutely amazing.
Diana Jewellery 5 star review on 27th January 2021
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Posted 3 years ago
5
JOnah Abad
Diana Jewellery is simply a rare and precious gem you'll find among all the other jewelers. I first discovered their shop online when I was scouring for an engagement ring. Their website caught my interests since compared to others, it is more detailed. The reviews also are superb. I decided to booked an appointment, and it's just simply amazing! Mona and Robert were all the way very accommodating, heart-warming, patient. They listened to what I want, provided me thorough insights on diamonds, and helped me build a great engagement ring which I am very much satisfied. Robert also toured me and my friends in their factory and showed us the processes to build it. Their staffs were also great! They finished my ring on time and when I went to picked it up without my car, they even arranged to have one of their staffs drove me back to Dubai Metro. My experience with them is pure bliss. They have been a great part of our joy and happiness in our engagement. Whenever I'll be needing jewelries in future, I'll definitely choose them again and again, and highly recommend them as well.
Diana Jewellery 5 star review on 3rd January 2021
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Posted 3 years ago
4
Viren Gandhi
I had recently purchased a ring for my now fiancé and I loved how willing Andrew and Mona were at adapting to my proposed design. They were always welcoming when it came to making any changes, be it further improvements in the design or the size.
Diana Jewellery 4 star review on 20th December 2020
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Posted 3 years ago
5
Yosef Teare
First of all I would like to thank the whole team at Diana for making such an exquisite and custom engagement ring come to reality. The staff were devoted to their tasks at every level. They gave free consultation which included a detailed guide to selecting a diamond, not just the 4 C’s like any Diamond salesmen. As I had my own design idea, I needed a manufacturer who had the technology and know how to create a custom ring which the team at Diana knew exactly. The team was complete with 3D designers, 3D printers and also experienced personnel (more than 50 years in the business). With all that said, the price they gave were unbeatable in the market and delivered the ring on time. The end product was exactly what I intended and wanted to be. My fiancé loves it so much that whenever she looks at it, she grins unconsciously. Absolute worth every penny and I would definitely recommend it to everybody who wants a quality jewelry at an affordable price.
Diana Jewellery 5 star review on 12th October 2020
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Posted 3 years ago
5
Richard Bearpark
Excellent service from start to finish. Very friendly and helpful staff. The jewellery was everything we wanted
Diana Jewellery 5 star review on 29th August 2020
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Posted 3 years ago
5
Mark Colman
Can’t say enough how great the team were. I now know about the 4 c’s and was able to choose the most perfect ring for the most perfect girl!! She said YES! Thanks for everything, will be back for the wedding bands!
Diana Jewellery 5 star review on 9th September 2019
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Posted 4 years ago
Diana Jewellery is rated 5.0 based on 273 reviews