Direct Golf Reviews

“ Don't like how you are charging cusomers living on the mainland of Scotland island postage rates it's outrageous please look into this and let us have a refund!! ”

“ I have now returned the shoes but because there is nothing actually wrong with them, I will probably not receive a refund on the postage. ”

“ Great service, received order in two days, unfortunately the balls were not what I was looking for, old model and many badly damaged!, returned them to closest shop the next day for a refund ”

“ After a purchase from Direct Golf, (Callaway Golf suit), not being satisfied with it, I returned it, freepost, and was given a choice of a a credit note, a full refund, or a replacement suit. The outcome was a replacement, that was handled swiftly and with professionalism by the customer service team. Well done DG. ”

“ Could not fulfill order did process a refund but took 5 days to tell me. ”

“ Normally very good service, but let down on last order in September due to problems will dispatch dept. Full refund promised. Order cancelled and I lost my 20% discount on the item. ”

“ I ordered a TaylorMade Catalina Golf Bag online after a week and receiving nothing I emailed Direct Golf and they offered a full refund straight away (have to wait up to 10 working days to get the money which I think is a bit too long) I do not have a store near where I live so ordering on line was ideal. I will use Direct Golf again but will wait to visit a store rather than ordering on line. ”

“ Direct Golf have been very helpful; sadly the courier used was awful, posting my item through the wrong door, never to be seen again and the item I ordered is now out of stock so having to get a refund and start again...streesssssss! ”

“ Quick delivery and hassle free so no complaints there. A little disappointed that I was told that although my price match was granted, a refund could not be applied to my order retrospectively. Still a little sceptical that I will be able to redeem a credit note that has been added to account that I have not created but fingers crossed. Overall a positive experience. ”

“ Delivery was excellent, unfortunately purchased item was not what I was after so returned for full refund, this procedure via customer service was also excellent plus the refund was given very swiftly. All in all an excellent service. ”