Direct unlocks Reviews

1.4 Rating 354 Reviews
10 %
of reviewers recommend Direct unlocks
1.4
Based on 354 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 9%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult

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Direct unlocks 1 star review on 16th March 2024
Juan
Direct unlocks 1 star review on 29th January 2024
Alex
Direct unlocks 1 star review on 18th December 2023
SOFIEN OUNISSI
Direct unlocks 1 star review on 28th August 2023
Anonymous
Direct unlocks 1 star review on 8th July 2023
Anonymous
Direct unlocks 5 star review on 30th June 2023
Andersen GT Meyer
Direct unlocks 1 star review on 29th June 2023
Marco
52
Anonymous
Anonymous  // 01/01/2019
Fast and top service.
Helpful Report
Posted 4 years ago
Hi Lile Thanks for your review of our service, we are glad to hear that your phone is now unlocked.
Posted 3 years ago
Direct Unlock operates in a shifty/misleading manner. They advertise unlocking a phone for $28.99, but this is only a verification that the phone can be unlocked. They then charge $63 to unlock the phone. My son's phone could not be unlocked, and Direct Unlock kept the $93. No one knows their expertise, or how they try to actually unlock a phone. But if your phone cannot be unlocked (without a speciic explanation given) you are SOL. Also check out Direct Unlock on the Better Business Bureau's webpage. The BBB has given Direct Unlock an F, with numerous complaints similar to mine. SAVE YOUR MONEY. STAY AWAY FROM DIRECT UNLOCK!!!!
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Posted 3 days ago
I have been waiting for the US SIM unlock number for two months, and every time I ask what is happening, a bot answers me, they have already charged me
Direct unlocks 1 star review on 16th March 2024
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Posted 3 days ago
Absolute ripoff. They charged me $28 and once I paid that said they couldn't unlock unless I paid another $118. Pure garbage. Run far and fast. Anyone who claims to have had a positive experience is an employee of this so called company or paid by them to lie.
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Posted 1 week ago
Total scam. Run away. Reported to my credit card company as such. Support page on website but no one responds.
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Posted 1 week ago
This Company is absolutely fraudulent. They stated I would have to wait 7 days after changing my debit card twice for a total of $ 78.98. Then after 7 days they sent me a email saying they could give me a credit for use in the future. They stopped responding to text and emails after that point. And u can’t reach anyone by phone.
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Posted 1 week ago
Scam, they probably cannot unlock most modern phones, since the unlocking is web based nowadays and no phone unlocks with unlock codes anymore. I paid them 30 dollars for eligibility checks, and after they qualified my phone for unlocking I paid another 50. Of course they could not unlock it. The locking is web-based. They kept stalling when I asked for refund, so I disputed the credit card transactions. They were canceled by my bank, and now they charged me a dispute fee and threaten me to blacklist my device if I don't pay them . Web Mafia. I will seek legal action against them, and will try to take the website down or block it from united states. They don't know who they messed with.
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Posted 2 weeks ago
Es una estafa
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Posted 2 weeks ago
Scammers!! Stay away from these thieves
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Posted 3 weeks ago
Don’t waste your money on directunlock.com. 1000000000 lies.
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Posted 1 month ago
Can you a zero stars? This is just a scam. They say that the charge is $30, then after yu pay that, they say they need another $50. they are scum. Stay away.
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Posted 1 month ago
This company is a scam. Every step costs more money. After 10 hours, I got an email saying that they couldn’t unlock my phone because I owed $742 on an account that’s been closed for almost a year and a half but they “negotiated a good deal for me” down to $299. Don’t waste your time and money. Fortunately, I only lost $78.
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Posted 1 month ago
The company is charging $28 to unlock the phone “to check eligibility” once you finished paying the $28. They charged an additional $50 stating the 1st pay was to check eligibility which I had to pay an additional $50. The following day they asked for an additional $285 cause of additional fees to unlock device for an outstanding balance on the device which is inaccurate as the device has been fully paid via at&t. This company is adding fees on top of fees and taking advantage of consumers.
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Posted 1 month ago
FOR THE LOVE OF YOU FAMILY. DO NOT ORDER FROM THEM. I LOST 78.00. They are making money from the no refunds policy. They do not unlock your phone. At all.
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Posted 1 month ago
Totally big scammer website i will recommend to everyone please please don't pay for unlock i phone this is a very big scammer All time he charge your money more and more and 0 Result
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Posted 1 month ago
So I paid $28 then the next thing I know they're asking for 76 why was not okay with that I don't understand why it wouldn't be one price while you're trying to charge and then charge again. I tried to contact them good luck because I don't even find a way to contact them I'm going to get my money back because I'm going to file a complaint on the company but I'm warning you do not use the company if you're trying to get your phone unlocked because if they're deceitful about that how much more are they deceitful about. In my opinion not a good way to earn trust and be a reputable compan. in the times we're living in to me that's the most important is your reputation especially if you're dealing with people online and they can't see you so that's that's what they base their decision on that's what they base their decision on and reviews
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Posted 1 month ago
Take it from a real man, they are professional in scamming You will pay less and the will enforce yoy to pay more up to $120 to get your unlock code and you will not get it unless it is very cheap on a nother trusted website. Don't buy from then they will do evry thing to steel you money After they check my galaxy imei they said the have the unlock code for $28, the unlock code and for $28. I paid . After 3 minis I got message from them saying now your code is ready and u have to pay $118 When I asked them I want refund , they said our policy no refund for first check, they are Liars. They did not say that from the beginning.
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Posted 1 month ago
DirectUnlocks will never unlock your phone. DirectUnlocks will never refund your money. DirectUnlocks does not have customer service anywhere in the world including their home page. DirectUnlocks only goal is to cheat and take honest peoples money.
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Posted 1 month ago
This is a scam don’t pay anything youtube scammers after you pay they want more payment
Direct unlocks 1 star review on 29th January 2024
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Posted 1 month ago
I wish I would have done more research before the initial payment to them. It is VERY unclear that the payment is not to Unlock the phone. Its to see 'IF' they can unlock the phone, what a joke. Then the price goes up from there. They start sending a bunch of emails. Warnings that if you do anything on your end to get the payment back they will permanently put in a block on your IMEI # so it can't be used. Very shady, stay away.
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Posted 1 month ago
Complete fraud. They charge $28.99 initially without stating that there are more charges to unlock the phone. Once $28.99 is paid, they charge $50 more and once this amount is paid, they ask for much more stating premium service is required. It is simply a scam and fraud. Stay away from them
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Posted 1 month ago
Direct unlocks is rated 1.4 based on 354 reviews