Direct unlocks Reviews

2.0 Rating 468 Reviews
24 %
of reviewers recommend Direct unlocks
2.0
Based on 468 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 9%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult

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Direct unlocks 4 star review on 24th April 2024
Anonymous
Direct unlocks 4 star review on 23rd April 2024
Anonymous
Direct unlocks 4 star review on 23rd April 2024
Anonymous
Direct unlocks 5 star review on 23rd April 2024
K
Direct unlocks 5 star review on 23rd April 2024
Juan Mesa
Direct unlocks 1 star review on 16th April 2024
Anonymous
Direct unlocks 5 star review on 13th April 2024
Gabriel Fitzpatrick
59
Anonymous
Anonymous  // 01/01/2019
You took my money you did not unlock the unit and failed to reply to my requests for help. After I posted my poor experience on trust pilot you contacted me to say that you would return my money only if I removed the review from trust pilot. I would not do this as it was a true review and I would not wish any else to be caught by your questionable practices. The unit was eventually unlocked free of charge. From this experience I would not advise anyone to use this company.
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Posted 1 day ago
Iphone 12 pro max unlocked and working parfect with my local network and the unlock process was straight forward and there was good communication with everystep involved with this people. Im gona unlock another 13 pro max with this site again
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Posted 1 day ago
I will recommend everyone it works fast
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Posted 1 day ago
I paid a lot but still not working. I reported it, but no one was responding. Hoping they will return my money!
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Posted 1 day ago
DO NOT USE THEIR SERVICE!!! THEY WILL STEAL YOUR MONEY AND WONT HELP YOU!! THEY CHARGED ME 3 TIMES FOR THE SAME SERVICE AND EVERYTIME IT WAS A DIFFERENT REASON. NEVER GOT UNLOCKED
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Posted 1 day ago
As for unlocking my Samsung S23 I had a pretty positive experience. They got my phone unlocked even though there was a SIM lock for an alleged unpaid pastdue balance that I am currently diputing with shady-a** ATT. They charged me double 3 months in a row and then refused to refund me or provide a credit and then when I didn't pay my bill on the 4th month due to their promises of refunds that I never saw, and then contacted them again to inquire about the promised refunds and credits I had received over the previous 3 months, they got noticeably angered by my requests, called me a "liar" and became inappropriately aggressive in handling my case - even more so after I provided screen shots and recorded conversations documenting their promises of their mistakes and promises to provide retribution. They then put a SIM lock and immediately closed my account. Needless to say I found it absolutely absurd that they were able to lock my phone and prevent me from using a device that I had purchased from them and had PAID IN FULL for. So I am INCREDIBLY gracious to Directunlocks for providing the unlock service that they did and that they were actually able to unlock my device so that I could continue to use my own personal property (with another mobile service provider of course). However, I attempted to use their services with my husbands iphone which was associated with TMobile and it failed horribly. And instead of DirectUnlocks just telling me initially after I paid the initial device assessment fee to see if the device would be qualified to undergo the unlocking services or that they could successfully unlock the device, they continued to ask for more money, giving different justifications for why they needed more money from me, and failed to provide the additional services associated to their claims/requests for more money. The phone is STILL not unlocked and they refuse to refund the money I have fed them in return for the promises of unlocking the device. It has been an absolute nightmare
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Posted 1 day ago
It was way faster then what I expected and my iPhone 11 is completely unlocked now great company
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Posted 1 day ago
I was happy with the service I got the unlock code I need thay were no problems and it was easy to use and fast thanks
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Posted 1 day ago
Best to unlock But I think 3 days is too much
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Posted 1 day ago
Fraud website. You can never get refund!
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Posted 1 day ago
Direct Unlocks has helped me unlock 3 Iphones from 2 different carriers. I have a current Iphone 15 from Verizon and they have not started the premium service and I have been waiting for 2 months, but I have nothing bad to say about this company. They keep their word and thats the most they can do for what we pay for the service.
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Posted 1 day ago
Was a bit dubious about doing this online, it was a 2 stage process, firstly to establish the phone could be unlocked and this was done very quickly, the second stage was long and i did get a bit worried but true to its word the unlock code came through in the time stated. Phone works fine so have no problem recommending the service. Good luck with yours.
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Posted 1 day ago
I really appreciate you guys. It does work. It’s legit. It takes a little minute, but I am satisfied. I got what I needed to be done. Thank you so much.
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Posted 1 day ago
It was convenient and did exactly what I purchased. Excellent product.
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Posted 1 day ago
"I recently unlocked my iPhone through direct unlocks!!! , and I couldn't be happier with the results. The process was quick and easy, and now I have the freedom to use my phone with any carrier I choose. The customer service was excellent, and I was guided through the entire process with clear instructions. I highly recommend unlocking iPhones for anyone looking to expand their phone's capabilities. 5 stars!" It only took max 2 days and very cheap!! I definitely recommend and 100 real no scams or tricks!!
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Posted 1 day ago
Called customer services for refund as my code didnt unlock my phone. They didnt want to know. Waste of money
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Posted 1 day ago
Really works great service
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Posted 1 day ago
Fast no hassle service πŸ™‚
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Posted 1 day ago
It help me a lot
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Posted 1 day ago
No me funciono
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Posted 1 day ago
Direct unlocks is rated 2.0 based on 468 reviews